Very Hard to Download Books

Kevin A. Purcell
Kevin A. Purcell Member Posts: 3,405 ✭✭✭
edited November 21 in English Forum

I am trying to download a handful of books on my iPad. Every time I hit the tiny download button it opens The book instead. It is really hard to do. This is a VERY BAD DESIGN UI. I know it’s been brought up before but it’s been a problem since the beginning and needs to be fixed. PLEASE. How hard is it to make the button bigger? I can’t think of another app I use that gives me this many fits. 

Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association

www.kevinpurcell.org

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Comments

  • DMB
    DMB Member Posts: 13,414 ✭✭✭

    I can’t think of another app I use that gives me this many fits. 

    Yes, but are those other apps so unbelievably snappy-cool? Just guessing your (and my) ages, there was an old engineering principle "function before really-cutesy'. I think Steve Jobs was obsessed with it.

    EDIT: Another one that's interesting, is in the layout view, counting how many pixels your finger can accidentally move a book-panel, before it's swiftly removed (followed by a bad rendition of 'oh my goodness!).

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Levi Durfey
    Levi Durfey Member Posts: 2,214

    I am trying to download a handful of books on my iPad. Every time I hit the tiny download button it opens The book instead. It is really hard to do. This is a VERY BAD DESIGN UI. I know it’s been brought up before but it’s been a problem since the beginning and needs to be fixed. PLEASE. How hard is it to make the button bigger? I can’t think of another app I use that gives me this many fits. 

    I agree that the buttons are too small. The workaround (especially if you have several books to download) is to:

    1) Tap "Select" in the upper left of the library.

    2) Select the books you want to download (using the nice big, easy to tap, circles on the left!)

    3) Tap the three-dot icon in the lower right.

    4) Tap "download" from the pop-up menu.

  • MWW
    MWW Member Posts: 427 ✭✭

    Another work around, is to in the Logos desktop app library select the resource(s) you want on your mobile device and then in the Library's information panel choose download to the mobile device & FaithLife application you want.

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,405 ✭✭✭

    Thanks all. I know of these workarounds. I just want to see Logos fix the problem that is so annoying and really makes me frustrated when it happens because it's been a problem that's been pointed out many times before with no fix. As these kinds of things continue to show up it feels like Logos is more interested in whiz bang features they can demo in a sales pitch than they are in real world improvements that could make using their app more pleasurable.

    I'm sure the devs will disagree with that characterizations, but they can prove me wrong. Fix it.

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • PL
    PL Member Posts: 2,134 ✭✭✭

    I agree that the buttons are too small. The workaround (especially if you have several books to download) is to:

    1) Tap "Select" in the upper left of the library.

    2) Select the books you want to download (using the nice big, easy to tap, circles on the left!)

    3) Tap the three-dot icon in the lower right.

    4) Tap "download" from the pop-up menu.

    This multi-Select capability isn't available on the iPhone, is it?

  • JT (alabama24)
    JT (alabama24) Member, MVP Posts: 36,472 ✭✭✭

    This multi-Select capability isn't available on the iPhone, is it?

    Yes it is, at least with L9. 

    macOS, iOS & iPadOS | Logs |  Install

  • PL
    PL Member Posts: 2,134 ✭✭✭

    Oh I see now... The "Select" button is only available if you choose the "Library" icon on the bottom of the screen next to the "Home" button. It is NOT available when you press "+" from the "Tabs" view to add a new tab.

  • JT (alabama24)
    JT (alabama24) Member, MVP Posts: 36,472 ✭✭✭

    Correct. There was a different issue recently that I discovered which was the same. It is only available in the actual library, not in a menu where the library might appear.  

    macOS, iOS & iPadOS | Logs |  Install

  • SineNomine
    SineNomine Member Posts: 7,043

    Since this is clearly a feature improvement rather than a bug: https://feedback.faithlife.com/boards/logos-mobile-app

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,405 ✭✭✭

    I disagree. When you a tap a button and said button fails to do what it is supposed to do that’s not just a feature. That’s a failure of design. 

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • Ken McGuire
    Ken McGuire Member Posts: 2,074 ✭✭✭

    The odd thing is that it is much easier to hit the information button, and then DL it from that menu than the DL button right next to the information button. They has to be a better way for them to do this.

    The Gospel is not ... a "new law," on the contrary, ... a "new life." - William Julius Mann

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  • Todd Diehl (Logos)
    Todd Diehl (Logos) Member, Logos Employee Posts: 322

    Thanks for the feedback, I agree that the user experience isn't great. It needs improvement, and we'll take a look at it.

  • Mattillo
    Mattillo Member Posts: 6,114 ✭✭✭

    Be careful with downloading your "handful" of books. I don't know the exact number but each time I download a handful of books the app winds up crashing and you have start all over

  • SineNomine
    SineNomine Member Posts: 7,043

    Be careful with downloading your "handful" of books. I don't know the exact number but each time I download a handful of books the app winds up crashing and you have start all over

    Since this is clearly a bug rather than a feature improvement, I wonder if you've already created a different thread to report it.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Mattillo
    Mattillo Member Posts: 6,114 ✭✭✭

    I have not though others have complained about this issue in the past. When you download too many books onto an iPad, errors start. At least that has been my experience. I do have several hundred on my iPad. The fix has always been to reinstall.