BUG: Logos 9 factbook and other tools only refresh screen after switching tab
Hello,
I have the problem that the factbook and several other tools (e.g. number converter) only refresh their screen after I switch to another tab and back. Also scrolling works this way. Is this problem known? I could not find it through the search function.
I am using Logos 9.1 on Windows 10.
Thanks a lot.
Siegwart
Comments
-
Greetings and welcome to the Forum community Siegwart, we are here to help.
Siegwart Bogatscher said:only refresh their screen after I switch to another tab and back
Siegwart Bogatscher said:I have the problem that the factbook
I am not quite sure what you expect to happen with Factbook, Siegwart. When I type a new item in the top box the page changes when I press return or select from the drop-down menu. Please will you explain a little more what is not happening and what you want to happen?
Siegwart Bogatscher said:(e.g. number converter) only refresh their screen after I switch to another tab and back.
Likewise with 'Numeric' converter; typing a new item into the top box and pressing return refreshes the screen for me.
Having said all that above I am using a Mac.
tootle pip
Mike
How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS
0 -
Mike Binks said:
I am not quite sure what you expect to happen with Factbook, Siegwart. When I type a new item in the top box the page changes when I press return or select from the drop-down menu. Please will you explain a little more what is not happening and what you want to happen?
When I type a new item in the top box and press enter, nothing changes. Factbook is just a white page after starting Logos. Only when I click on any other tab within Logos and then click again on the Factbook tab, it will show the requested page. When I scroll with my mousewheel in Factbook, nothing will happen. When I click on any other Logos tab and back to Factbook, the page will scroll as much as I scrolled with the mouse wheel.
0 -
You are entering in the input box in the tile/panel and getting a select list? You must pick a choice from the pick list not merely hit enter when you are done entering the text.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
0 -
I'm having same problem, type in a search select option from drop down list and then fact book window stays blank unless i drag tab around screen. Also home page is acting similar but won't allow to scroll and the icons are not lined up with the correct links
0 -
Robert Montgomery said:
I'm having same problem, type in a search select option from drop down list and then fact book window stays blank unless i drag tab around screen. Also home page is acting similar but won't allow to scroll and the icons are not lined up with the correct links
Could you provide screenshots (use the paperclip to post them) to show us what you're experiencing?
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
0 -
Siegwart Bogatscher said:
When I type a new item in the top box and press enter, nothing changes. Factbook is just a white page after starting Logos. Only when I click on any other tab within Logos and then click again on the Factbook tab, it will show the requested page.
I am afraid that this is 'beyond my ken' and will need a Windows user to advise you.
Might I suggest that you reproduce the system right up to the earliest point that Factbook doesn't perform and then gather logs and post them to the forum. There is a link in my signature about gathering logs.
tootle pip
Mike
How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS
0 -
these are before and after moving factbook and before and after minimizing homepage
.png)
.png)
.png)
0 -
Robert, I am sorry to hear that you have been having this difficulty.
Since you have mentioned that your home page will not scroll, I recommend using these instructions.
Please let us know if you need further help.
0 -
that didn't fix it home screen and factbook are still unusable
0 -
I found a fix on logos support
0 -
the link didn't post. title of article is "display problems on 11th gen intel processors with iris xe"
i hope that also helps original poster
0 -
Robert Montgomery said:
the link didn't post. title of article is "display problems on 11th gen intel processors with iris xe"
i hope that also helps original poster
Yes, that helped. I also use the 11th gen intel processor with iris xe. Thank you very much, Robert! This solved my problem.
0
