BUG: Sermon Manager export function not working
Comments
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Richard / NB.Mick,
When you export 'My Library' do you see the same behavior? To get there:
* Open your Library
* Click the "Open in floating window" icon in the top right
* In the resulting window click the kebab button in the top right to select Print/Export0 -
When you export 'My Library' do you see the same behavior?
Yes! Identical.
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Richard,
I need to know what build of Excel you are running? It should be in the About panel. For example here is what mine says:
What version are you running? Are you up to date?
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Thanks Philana
Sorry for all the trouble being caused!
Here's what I found -
I actually just installed an update and tried again to no avail.
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I see the same as Richard: Send to new and Send to open Excel both won't work. Save as Spreadsheet (i.e. XML) does work - and Excel opens it just fine.
I'm seeing exactly the same results as Richard and Mick.
It is interesting - and may not be a coincidence - that all three of us are not in the US!
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Thanks Philana
Sorry for all the trouble being caused!
Here's what I found -
I actually just installed an update and tried again to no avail.
No worries, I'm just trying to figure out what is going on because I'm stumped. Can you reproduce the issue and post your logs from this session? It might help in diagnosing the problem.
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Here's what I found -
I'm running the same version of Excel as Richard.
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I see the same as Richard: Send to new and Send to open Excel both won't work. Save as Spreadsheet (i.e. XML) does work - and Excel opens it just fine.
I'm seeing exactly the same results as Richard and Mick.
It is interesting - and may not be a coincidence - that all three of us are not in the US!
Is there some type of difference between the version of Office that is released outside the US? I would think it would be the same, but that is an interesting possibility.
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Is there some type of difference between the version of Office that is released outside the US? I would think it would be the same, but that is an interesting possibility.
Not that I'm aware of (although I haven't researched it) - but we will be using different date formats!
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Interesting point about all being out of the US. I think some have already said this worked, but just to confirm, even though the 'Send to' and 'Paste to' aren't working with Excel you're able to open the *.xml file generated when selecting "Save as" in Excel successfully?
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I think some have already said this worked, but just to confirm, even though the 'Send to' and 'Paste to' aren't working with Excel you're able to open the *.xml file generated when selecting "Save as" in Excel successfully?
That is correct - it opens without any problem
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I think some have already said this worked, but just to confirm, even though the 'Send to' and 'Paste to' aren't working with Excel you're able to open the *.xml file generated when selecting "Save as" in Excel successfully?
Yes, same here. That works no problem.
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Interesting point about all being out of the US. I think some have already said this worked, but just to confirm, even though the 'Send to' and 'Paste to' aren't working with Excel you're able to open the *.xml file generated when selecting "Save as" in Excel successfully?
yep. Actually both (I think identical) files you can save - "as spreadsheet (Excel)" will produce an .xml file as does "as XML"
By the way:
The logos.log has an error for trying the send to New Excel /existing Excel without further explanation:
(timestamp) ERROR (process-#) MicrosoftExcelUtility | Exception has been thrown by the target of an invocation.
It tries to open Excel in the Send to New case (the icon is visible shortly in the taskbar).
It doesn't seem to be the language, at least trying from a German language UI in Verbum won't help opening it in the German language Excel.
EDIT: But it seems we all run the 2101 Version of Excel.....
Have joy in the Lord!
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The logos.log has an error for trying the send to New Excel /existing Excel without further explanation:
(timestamp) ERROR (process-#) MicrosoftExcelUtility | Exception has been thrown by the target of an invocation.
It tries to open Excel in the Send to New case (the icon is visible shortly in the taskbar).
I'm seeing the same as Nick in the log files and identical behaviour.
"2021-02-12 09:23:25.4858 ERROR 53 MicrosoftExcelUtility | Exception has been thrown by the target of an invocation."
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Just wondering if there's any progress on this?!
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Just wondering if there's any progress on this?!
We do have a case open for this, but we don't know how to reproduce it internally.
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We do have a case open for this, but we don't know how to reproduce it internally.
Thanks Philana. I understand. Is there anything else we can do to help?!
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