Quick question re: the Mac version of proclaim - is the download working?

Hi,

I just had a worship leader not be able to open the DMG file for proclaim that she downloaded from the website. I'm on Windows so I can't verify this myself, but 7zip which supposedly can open DMG files isn't able to open the download, and neither were any of the other random "open/extract DMG file on Windows" tools that I found through a quick google.

So...

Can someone with a Mac let me know if that DMG file actually works?
Thanks!

- Kevin

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Jordan Sjodin

I just did a fresh download and it worked and opened for me. Could it be that the worship leader is on an older version of macOS? Proclaim requires 10.14+

Kevin Menzel

https://community.logos.com/discussion/comment/1155495#Comment_1155495

They're on 10.14.6, double clicking the DMG just doesn't do anything on their Macbook Pro. I'm going to look into it a bit more on Sunday, but good to know it's not the file that's broken!

Kevin Menzel

https://community.logos.com/discussion/comment/1155500#Comment_1155500

I'm running into the same issue with my next Mac-based worship leader - is it possible that MacOS Gatekeeper is blocking proclaim? They aren't seeing the security popup when they first try to launch the software, I'm wondering if there's some new default in MacOS that just shows nothing now?

Mike Binks

https://community.logos.com/discussion/comment/1156566#Comment_1156566

'm running into the same issue with my next Mac-based worship leader - is it possible that MacOS Gatekeeper is blocking proclaim? They aren't seeing the security popup when they first try to launch the software, I'm wondering if there's some new default in MacOS that just shows nothing now?

Greetings Kevin

By way of experiment, I went to this page and downloaded the DMG

The DMG downloaded to my Downloads folder.

On clicking on the DMG a small window opened that I did not have time to capture.

Once run that window resolved to this

I have no doubt that had I dragged the green icon over the blue icon the program would have installed.

MacOS 11.2.2 (20D80)