Almost ALL resources downloaded reverted to "Not Downloaded" state
I have a large library which was entirely downloaded to my iPad. Today I noticed that all but 34 resources have reverted to a "Not Downloaded" state and are no longer available for opening when not connected online. However, Logos is still using the space required for these resources.
Is there a simple fix for this? Redownloading this library will take a long time.
Logos 10 | Faithlife Connect Essentials
27" Intel i9-14900K 64GB DDR5 3x4TB SSD Win11Pro (23H2)
rMBP13" macOS 10.15.7 i7 (2.9GHz) 8GB DDR3 512SSD
11" iPadPro (2020) 17.5.1 | iPhone15 ProMax 17.5.1
Comments
-
Is there a simple fix for this?
Unfortunately, no. What you have experienced here is a prime example of why I encourage people to be judicious in their downloads. You can wait to see if there is a fix, but in all likelihood, you will need to delete the app. If iPadOS doesn't release that memory, then you are in a real bind and will need to perform a clean install of the OS. That has happened to me on more than one occasion while I was beta testing. Hopefully it won't be the case for you. [:s]
0 -
Perhaps Faithlife should add a maintenance command to repair such issues? This would save a lot of hassle. Attempted the "rebuild index" command but so far it has not changed the results.
Logos 10 | Faithlife Connect Essentials
27" Intel i9-14900K 64GB DDR5 3x4TB SSD Win11Pro (23H2)
rMBP13" macOS 10.15.7 i7 (2.9GHz) 8GB DDR3 512SSD
11" iPadPro (2020) 17.5.1 | iPhone15 ProMax 17.5.10 -
-
Yes, I tried closing all apps, including Logos, powering down the device, and starting it up again.
I haven't sent a report to Faithlife yet.Logos 10 | Faithlife Connect Essentials
27" Intel i9-14900K 64GB DDR5 3x4TB SSD Win11Pro (23H2)
rMBP13" macOS 10.15.7 i7 (2.9GHz) 8GB DDR3 512SSD
11" iPadPro (2020) 17.5.1 | iPhone15 ProMax 17.5.10 -
Is this an iOS only issue or does it affect Android devices too?
ASUS ProArt x570s Creator, AMD R9 5950x, HyperX 64gb 3600 RAM, ASUS Strix RTX 2080 ti
"The Unbelievable Work...believe it or not." Little children...Biblical prophecy is not Christianity's friend.
0 -
-
DC, if you have not already done so, please send your logs, so that we can investigate further.
1. Open the app.
2. Tap the Menu icon (this icon has three horizontal lines).
3. Tap Help.
4. Press “Report a Problem”0 -
Faithlife support suggested I sync Logos over Wi-Fi as outlined in this link
https://support.logos.com/hc/en-us/articles/360038554891-Verifying-Logos-Bible-is-Synced?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjo2MjAzMDQsInVzZXJfaWQiOjQxMzU5NzgyOTM3MiwidGlja2V0X2lkIjoxMDgyMSwiY2hhbm5lbF9pZCI6NjMsInR5cGUiOiJTRUFSQ0giLCJleHAiOjE2MTk4OTg2MjF9.BljGrL16uqtFuRWq7VxRe2QkkuB-ebKLnpJjiqq2bP
The process took about 2 hours on my 3.3 Mbps download / 864 Kbps upload. Much faster than downloading the entire library again.
Logos 10 | Faithlife Connect Essentials
27" Intel i9-14900K 64GB DDR5 3x4TB SSD Win11Pro (23H2)
rMBP13" macOS 10.15.7 i7 (2.9GHz) 8GB DDR3 512SSD
11" iPadPro (2020) 17.5.1 | iPhone15 ProMax 17.5.10
