Logos will not open on my PC
I updated to Logos 8 in 2020 and have been enjoying using it. Last week I noticed that Logos 9 Basic was available and free, so I allowed the system to update to that. I've been using it for about a week now, and today Logos will not open on my PC. I am able to use the web version but the Logos app on my PC will not open. Can someone please suggest an answer to resolve this problem?
Blessings,
Horace
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Hi Horace
Sorry to hear you are having problems.
Please enable diagnostic logging and upload logos.log in a reply to this thread (use the paperclip icon) after trying to start Logos
Graham
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Graham, thanks for your reply. I don't know of any way that I can accomplish the enabling of diagnostic logging and uploading the logos.log. My app will not open at all; when I double-click to open I see a very minute "blip" on my monitor and it does nothing else.
Horace
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I don't know of any way that I can accomplish the enabling of diagnostic logging and uploading the logos.log. My app will not open at all; when I double-click to open I see a very minute "blip" on my monitor and it does nothing else.
Welcome [:D]
Logos Help Center (LHC) includes:
- Logos crashes after being open a short period of time | Windows (Curious about Security software ?)
- What to do if Logos Crashes | Windows (Repair Logos ?)
- How to Enable and Submit Log Files
Keep Smiling [:)]
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JT and Graham, thank you for your assistance. I received an email from Customer Support with instructions to download Logos 9 again. I did another download and that solved my problem. Again, thanks for your help.
Blessings,
Horace
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