Download issues on MacBook Air M1
I'm trying to download all my resources onto a MacBook Air M1. I've seen the support document and watched the video (https://support.logos.com/hc/en-us/articles/360025106492-Select-Which-Library-Resources-to-Download#h.3wpjs0qlkjfc).
Some resources are selected by the "Not Downloaded" filter, but don't have a download option. Somehow that seems to block the "click on the white space by a resource title and use Cmd+A" approach, or "click on the white space by a resource title and use a shift key to extend the selection" processes.
Even clicking the white space to the left of a resource title which DOES have a download option doesn't help.
This is a real mess, because I want to use the Psalms Explorer and I've been told I have to download all the resources to be able to see it.
(A related issue is that perhaps the version for the Macbook is not the same as the version for my iMac, where this works just fine).
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Some resources are selected by the "Not Downloaded" filter, but don't have a download option.
Can you give some examples?
This is a real mess, because I want to use the Psalms Explorer and I've been told I have to download all the resources to be able to see it.
Is the Psalms Explorer downloaded and, if not, are you able to download it?
I don't understand what you have been told about having to download all your resources to use it.
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The Psalms Explorer is NOT downloaded — and wanting to use it is what started all this.
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The Psalms Explorer is NOT downloaded
Does the Psalms Explorer entry in your library show it is downloadable?
If so, what happens if you try to download just that resource?
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It doesn't appear in my library at all on the MacBook Air -- which is bizarre, because it is on my iMac.
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It doesn't appear in my library at all on the MacBook Air -- which is bizarre, because it is on my iMac.
Assuming you are using the same login credentials, try entering the command update resources in the command box and see if that causes it to appear
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Starting to feel like an idiot! There is no command box .... have I perhaps got an odd version f Logos? It's 9.6.
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There is no command box
So you don't have a box at the top left as per the screenshot below?
If not, is it possible you have installed the mobile app as opposed to the desktop app?
They both work on the M1 device
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I think that’s it. I will delete and start again!
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Indeed that was the problem (all along -- the initial advice from Support was mistaken).
Thank you so much for all your help! [:D]
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That’s great
Glad you have it sorted
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