Highlight not working in Logos 9.8
I updated to Logos 9.8 today and desktop highlighting is not working. I am running Bug Sur 11.5.2 and should update to 11.6 during the night. Will that fix it?
If I highlight using the app on my iPhone, the highlighting shows up on the desktop, but my normal shortcuts (Y, H, R, etc.) and even clicking a highlight from the side panel or popup menu does not work.
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You've checked that the appropriate Visual Filters are turned on in the select lists under the three balls?
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Yes. In fact, if I highlight on my iPhone, the highlight will show up on my desktop, but I cannot highlight from the desktop.
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It's possible that the notes file you are using to "host" your highlight is not enabled in the Notes section of the visual filter.
I can't post screenshots to demonstrate this at the moment but is it something you are able to check?
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I updated to Logos 9.8 today and desktop highlighting is not working. I am running Bug Sur 11.5.2 and should update to 11.6 during the night
Works correctly for me in 9.8 with Mac OS 11.6. Check again after you upgrade to 11.6.
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Thank you Graham. I didn't quite understand what you refer to as "the Notes section of the visual filter." But your comment sent me looking for a notebook and I discovered that it was deleted. (How, I don't know!) Now that it is recovered, the highlighter works.
I thought that I understood notes and highlighting but need to go back to review some videos. I didn't expect the highlights to be in that particular Notebook. I thought they went to "No notebook" by default.
Thank you for your help. Your comment got me on the right track!
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Sorry my comments weren't totally clear but glad you found the issue
https://support.logos.com/hc/en-us/articles/360016517891-Highlighting gives a helpful overview of highlighting in general and its interaction with Notebooks
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Thank you Graham. I didn't quite understand what you refer to as "the Notes section of the visual filter." But your comment sent me looking for a notebook and I discovered that it was deleted. (How, I don't know!) Now that it is recovered, the highlighter works.
I thought that I understood notes and highlighting but need to go back to review some videos. I didn't expect the highlights to be in that particular Notebook. I thought they went to "No notebook" by default.
Thank you for your help. Your comment got me on the right track!
Hi Gary,
We have a case for this bug. I'll add a link to this thread.
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Thank you, Philana. I have downloaded the Logging Utility. At this point there is nothing to log since I undeleted the Notebook and the highlighter began working, but I have the utility should the problem recur or another one arise.
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