Highlights

Not sure exactly what happened or what is going on but the highlights on BOTH my Android phone and Ipad (ios) are NOT there anymore! They were working fine until yesterday. My ipad is running 9.9 (0045) and my android phone (Samsung A32) 9.9 (909000542).

Bob

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Comments

Bob Deacon

Correction: Android phone is working normally now but the ipad air 2 is not!

Bob

Bob Deacon

https://community.logos.com/discussion/comment/1185613#Comment_1185613

Some of the most recently made highlights DO appear. All previous highlights DO NOT appear. IOS 15.2

Bob

Bob Deacon

https://community.logos.com/discussion/comment/1185614#Comment_1185614

Apparently this is an Apple issue. I updated my MacBook Air and the highlights went away!

Bob

JT (alabama24)

https://community.logos.com/discussion/comment/1185629#Comment_1185629

Were you using the old notes tool?

Bob Deacon

https://community.logos.com/discussion/comment/1185641#Comment_1185641

I honestly don't know. I am using the desktop beta and the mobile beta. It only happens on my iPad air 2, and MacBook Air (2017). My Surface Pro 6 and Samsung A32 phone are fine.

JT (alabama24)

https://community.logos.com/discussion/comment/1185671#Comment_1185671

I am not on any of the betas, but I dont see any issues with highlighting.

Bob Deacon

https://community.logos.com/discussion/comment/1185688#Comment_1185688

After nearly 24 hours, the highlights have returned to both of my Apple products. Not sure what happened or why but I am glad they are back to normal.

Bob

Bruce Lundquist

https://community.logos.com/discussion/comment/1185739#Comment_1185739

I'm having the same problems. I've had Logos forever and have a lot of highlights and notes. I noticed Sunday that on my iPad and iPhone, both of which run Beta Logos apps, are missing all highlights and notes. There are none. Is this a bug or did something get turned off? Highlights and Notes are visible on my laptop, just not my mobile devices.

Thanks and God bless.

JT (alabama24)

https://community.logos.com/discussion/comment/1189029#Comment_1189029

Is this a bug or did something get turned off?

If you have notes/highlights switched ON in "view settings," then please create a new thread and post logs.