Text invisible in sermon docs in web app?
Good Morning!
On my Android phone, the mobile app is working normally.
On my laptop, the web app is working normally.
But, if I open the web app on my Android phone, and then open a sermon document, I can't see the text.
I'm still able to see, at the bottom of the screen, that the document has 1,714 words, and the estimate that could be spoken in 14 minutes. If I enable the outline, I can see my outline - it's all there. If I enter preaching mode, everything shows up - all the text and the slides. Close out of preaching mode, the text and slides disappear again.
The text and slides are invisible whether I choose "Edit" or "Text" or "Slides" or "Handouts."
If I open a resource or my prayer list, the text shows. It seems only my sermon doc text is invisible.
Is anybody else seeing this? Or, maybe I disabled something by accident?
(Everything is synced and up-to-date and I've tried restarting the apps. I first noticed this issue last night, when I wanted to briefly edit a sermon doc on my phone.)
Thank you!
Maria
Hi Maria
I see the same thing - both on my Android phone and my iPhone
Hopefully someone from Faithlife will comment further
Graham
Thank you for this report. Internally, we are also able to reproduce this both on Android and iOS. We are already discussing this with the dev team and will be working on a fix shortly.
I apologize for the current inconvenience.
I am really missing being able to edit a sermon doc on my android mobile device. I wonder if it still looks like a fix is coming?
We have placed a high priority on fixing this bug and are hoping to get to it either later this week or will begin work on it next week at the latest. Sorry for the current state of things but we will get a resolution out as quickly as we can.
We are aware of the issue and investigating.
Thank you, Austin and Owen!
Maria [:)]