"Find and connect to your church" shows up frequently on my Android tablet, and my church is NOT connected with Logos, so it's a real waste. Is there any setting to avoid this ad? TIA.
Go into the app menu (three horizontal icons at the bottom right), select Church Presentations and deselect Ask to follow nearby presentations
I do this constantly, and the Find and Connect to your Church keeps coming up each time I open the Logos app. My church does not even have this feature.
I thought I had thanked you, but I don't see it here. Thank you. :-) I do appreciate it. It worked well.
Talk to your pastor and get it set up.
Talk to your pastor and get Logos set up.
Sounds strange - is this on Android or iOS?
Please post a screenshot (use the paperclip icon) of what you have in the Church Presentations section of the menu
Thanks for the solution Graham. I hadn't found this setting, and it was bothering me too.
Graham turning off this setting does not stop Logos from interrupting me every Sunday morning.
I don't have this problem weekly... but it does happen to me frequently enough. I <think> that app updates seem to reset and make a new request.
It looks like this problem is only being reported by Android users.
Anyone experiencing this problem in Android should use these instructions, even though this article does not specifically mention this problem.
If you still experience this problem even after using these instructions, please send us your mobile logs.
It looks like this problem is only being reported by Android users. Anyone experiencing this problem in Android should use these instructions, even though this article does not specifically mention this problem. If you still experience this problem even after using these instructions, please send us your mobile logs.
Thanks, Joe. Yes, Android 12.
Was hoping not to delete it all to reinstall again as I have lots of downloaded books. But I'll give it a go. I guess it's possible that Smart Switch didn't set up the Faithlife account correctly on my A73.
I don't think that's the case Joe with JT above noting he sees this problem on occasions. And I believe he only uses Apple devices.
It looks like this problem is only being reported by Android users. I don't think that's the case Joe with JT above noting he sees this problem on occasions. And I believe he only uses Apple devices.
True, but my case, if I remember correctly, typically involves new updated software. It does not happen every day or week, but it certainly isn’t “One and done.”
My case as well. Android 11. I rarely see it these days, but there are days it randomly seems to appear.
I've been getting this a lot too. Also an Android user. Not bothered by it enough to go through a reinstall.
Same here. Android 11.
Hi Graham,
Thanks for pointing this out, What I should have said is:
If you still experience this problem even after using these instructions, or you are using iOS, please send us your mobile logs.
1. Open the app.2. Tap the Menu icon (this icon has three horizontal lines).3. Tap Help.4. Press “Report a Problem”5. A pre-addressed email will open with a log file attached automatically. Enter a brief description of the problem. Press “Send” to send your report.
This has been fixed in the latest update to version 23 that was released this morning. Now, when you tap "No, thanks" in the notification, the notification will not show up again. Thank you for your patience on this!
