pronounce doesn't work

Can you give a screenshot and specific resource?

If it isn't a resource or ownership issue, the techies would need logs. 

why is the little speaker for pronounce greyed out?

Greek pronunciation, for example, requires the Bronze feature set or higher. What feature set do you have?

Portfolio

Portfolio

"Portfolio" is a library, not a "feature set." See THIS page. What shows as owned (if any)? 

The screenshot doesn't seem "grayed out" to me.