Contents notes not loading

It seems that the contents of most of my notes through the web version are not loading. The title and anchor are there, but the content is missing. On my android, I do see the content!
Are more people suffering from this problem? How can this be fixed?

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Comments

Graham Criddle

Are more people suffering from this problem? How can this be fixed?

I'm not seeing this - what browser are you using and on which platform?

Marco van Tol

https://community.logos.com/discussion/comment/1229330#Comment_1229330

I'm using Google Chrome on a PC

Graham Criddle

https://community.logos.com/discussion/comment/1229331#Comment_1229331

I'm using Google Chrome on a PC

As am I - and it worked fine for me

Can you post a screenshot (use the paperclip icon in the forum editor) to show what you are describing

Marco van Tol

https://community.logos.com/discussion/comment/1229336#Comment_1229336

Marco van Tol

https://community.logos.com/discussion/comment/1229338#Comment_1229338

first image is form my PC screen. The second, concerning the same note, is of my Android cell phone

Marco van Tol

https://community.logos.com/discussion/comment/1229339#Comment_1229339

Some notes are visible though. But also many are not. Could it have to do with the seize of notes? Notes with 1 or 2 are often shown in the web version...

Joseph Combs

I have the same problem. clicking on an existing "anchor link" in a verse in a bible does not always load the note, but creates a new one when it does not load the existing note,

Ali Pope

https://community.logos.com/discussion/comment/1229344#Comment_1229344

Could it have to do with the seize of notes?

This is a known issue, but the team is still investigating the root of the problem. Marco, are the notes that are not showing up for you large in length?

Marco van Tol

https://community.logos.com/discussion/comment/1229548#Comment_1229548

Hi Ali, Yes the notes that are not showing up are large in length (I looked at a few). The notes with a few lines works all right. Greetings Marco

Ali Pope

https://community.logos.com/discussion/comment/1229555#Comment_1229555

Thank you, Marco! We are investigating.

Ali Pope

https://community.logos.com/discussion/comment/1229839#Comment_1229839

This has been fixed! Please let me know if you do not see this issue resolved on your end.

alphayash preet

https://community.logos.com/discussion/comment/1230706#Comment_1230706

Thanks for fixing the issue, I was having the same problem[:)]

alphayash preet

https://community.logos.com/discussion/comment/1230706#Comment_1230706

thanks for the fixing issues

Marco van Tol

https://community.logos.com/discussion/comment/1230871#Comment_1230871

Yes, thanks Ali for the fixing issues!! Everything is working smoothly now.