Contents notes not loading
It seems that the contents of most of my notes through the web version are not loading. The title and anchor are there, but the content is missing. On my android, I do see the content!
Are more people suffering from this problem? How can this be fixed?
Comments
-
Marco van Tol said:
Are more people suffering from this problem? How can this be fixed?
I'm not seeing this - what browser are you using and on which platform?
0 -
I'm using Google Chrome on a PC
0 -
Marco van Tol said:
I'm using Google Chrome on a PC
As am I - and it worked fine for me
Can you post a screenshot (use the paperclip icon in the forum editor) to show what you are describing
0 -
0 -
first image is form my PC screen. The second, concerning the same note, is of my Android cell phone
0 -
Some notes are visible though. But also many are not. Could it have to do with the seize of notes? Notes with 1 or 2 are often shown in the web version...
0 -
I have the same problem. clicking on an existing "anchor link" in a verse in a bible does not always load the note, but creates a new one when it does not load the existing note,
0 -
Marco van Tol said:
Could it have to do with the seize of notes?
This is a known issue, but the team is still investigating the root of the problem. Marco, are the notes that are not showing up for you large in length?
Ali Pope | Logos Desktop and Mobile Program Manager
0 -
Hi Ali, Yes the notes that are not showing up are large in length (I looked at a few). The notes with a few lines works all right. Greetings Marco
0 -
Thank you, Marco! We are investigating.
Ali Pope | Logos Desktop and Mobile Program Manager
0 -
This has been fixed! Please let me know if you do not see this issue resolved on your end.
Ali Pope | Logos Desktop and Mobile Program Manager
0 -
Thanks for fixing the issue, I was having the same problem[:)]
0 -
-
Yes, thanks Ali for the fixing issues!! Everything is working smoothly now.
0
