Sermon Builder Bug

Michael Morse
Michael Morse Member Posts: 35
edited November 21 in English Forum

It appears every time i start going in Sermon Builder on my iPad Air 4 that the sermon document refreshes (probably in synchronization to the cloud), the problem or the bug is the fact that every time it does this the page scrolls up to the top WHILE I AM TYPING.  Is there anyway this synchronization can be done without losing the current focus or screen position?  Thank you!  

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  • MJ. Smith
    MJ. Smith Member, MVP Posts: 53,066 ✭✭✭✭✭

    bumping for attention - again a more curated list of bumps than usual 4

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Logos Employee Posts: 1,134

    Hi Michael

    I am sorry to hear that you have been having this problem.

    Can you please confirm which keyboard you are using when this occurs?

  • Michael Morse
    Michael Morse Member Posts: 35
    https://community.logos.com/discussion/comment/1232173#Comment_1232173

    Sure thing - I am using the logitech combo touch, and ARTECK bluetooth keyboard (not at same time) have had the issue with both of them.

  • Michael Morse
    Michael Morse Member Posts: 35
    https://community.logos.com/discussion/comment/1231925#Comment_1231925

    Thank you for bumping this post - I felt like my issue didnt matter but in reality it was probably getting pushed down by other posts.

  • David Palmer
    David Palmer Member Posts: 50 ✭✭

    It appears every time i start going in Sermon Builder on my iPad Air 4 that the sermon document refreshes (probably in synchronization to the cloud), the problem or the bug is the fact that every time it does this the page scrolls up to the top WHILE I AM TYPING.  Is there anyway this synchronization can be done without losing the current focus or screen position?  Thank you!  

    I'm having this issue using a 6th gen iPad w/ a Logitech Keys 2 Go keyboard. I initially assumed that it was due to using an older iPad, so I ordered an M1 iPad Air. Oh well, it made for a good excuse to order one, lol.

  • Austin Bush
    Austin Bush Member, Logos Employee Posts: 272
    https://community.logos.com/discussion/comment/1232478#Comment_1232478

    We are aware of this issue internally and have produced some code that we think will address this issue.  It will be arriving in an upcoming update but is not available as of today.  Please continue to update the app when you see one is available.  

    I apologize for the current experience but we look forward to resolving this for you all soon.  

  • Michael Morse
    Michael Morse Member Posts: 35
    https://community.logos.com/discussion/comment/1232554#Comment_1232554

    I am happy to hear its been noted and hopefully updated!  Looking forward to the updated being released, thank you all for building such an awesome software and accompanying mobile app!

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