The user name or password were not accepted by Logos.com

I am installing Logos on my new computer, but I get this message: "The user name or password were not accepted by Logos.com"

Can you use the same username / password combination to log into app.logos.com? 

"The user name or password were not accepted by Logos.com

You have to use the user name/password that you used when purchasing the resources on logos.com.

Yes, and I eventually got into my Logos program. I had a new computer, but today I am returning it and am now trying to install it again on a new computer. I have the same problem.

But I can get into the app.

On my computer, I have windows updated.

Thanks for the reply

Yes, but still having a problem. I got in, but I am returning that machine to costco today and am now trying a different one, so I'm back to square 1

Solution! The new computer was set to tomorrow's date and wrong time. Once I corrected that everything worked. 

Thanks for the replies.

Thank you! I was just having the same problem and this helped me. New computer was set to tomorrow's date!

Yup, this fixed it for me too. 

Why would the date being wrong invalidate the password?

How can it tell what your password will be tomorrow?

Thank you for this. Over a year later and I had the exact same problem and found your post. I strugged a few hours before finding your solution.

Thank you for this. Over a year later and I had the exact same problem and found your post. I strugged a few hours before finding your solution.

Thanks a lot, your post helped me 

Thanks a lot, your post helped me 

Thank you for your solution! I have the same problem.

I had this problem recently when I was in an overseas location with a time difference that meant I was already in tomorrow compared with US time which my machine was set to.

Same here!  Thanks for sharing.

Thanks! I need this today (3 years later)!

It’s to stop you getting to tomorrow's sales, and free books, today.