Turn off auto save notes in mobile app?

Dominick Mastromonaco
Dominick Mastromonaco Member Posts: 6
edited November 20 in English Forum

Is there a way to turn off auto save notes in mobile app? It auto saves after each letter, so there is a delay between each letter as I type. 

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  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭

    Hi Dominick

    Is there a way to turn off auto save notes in mobile app? It auto saves after each letter, so there is a delay between each letter as I type. 

    Do you mean saving locally or to the Logos Cloud?

    If the former there is no mechanism to do this, if the latter you could potentially ensure your device was not connected to a network (so probably not a practical solution).

    But what sort of delays are you seeing - and on which mobile device?

    I've just tried entering a note on my iPad and there is no perceptible delay at all. What sort of delay are you experiencing?

    Graham 

  • Hi Graham thanks for getting back to me so soon.

    I don't know where it's trying to save it as I never specified, I did not know there was a way to save locally or to the Logos Cloud I assumed it was saved to the Logos Cloud.

    Just tried it again and seems to work quicker.

    I have a smart phone Moto e play (Android 8.0.0) and a RCA tablet (Android 8.1.0)

    Both have the problem sometimes. Just as I type I see the notice saying "saving..." before I can type the next letter.

    If there is a way to bypass that step that would be nice.

    Thank You. 

  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭

    HI Dominick

    I don't know where it's trying to save it as I never specified, I did not know there was a way to save locally or to the Logos Cloud I assumed it was saved to the Logos Cloud.

    Sorry for the lack of clarity in my previous response. There isn't actually any mechanism to specify - I was just wondering if you had any idea as to whether the problem was local or network-related.

    The basic process is that notes are saved on the local device and then automatically synced to the cloud (Logos servers) and made available to other devices you may be using to access the software. It is an automatic process and shouldn't normally impact with experienced performance.

    I've just checked on my Android device and I do see the Saving message but I can continue to type without delay while that is happening.

    So I'm afraid I can't explain why you are experiencing a problem. If it persists, someone from the Faithlife team would probably need to see some logs from your device.

    Graham 

  • Thank you again for your quick response Graham,

    It sounds like it could be network-related problem on my end causing the delay as it tries to upload to the cloud.

    I can work around that, now that I know how the note auto save and Logos cloud work.

    Thank you again for your insight.

    Dominick

  • DS
    DS Member Posts: 40 ✭✭

    I thought I'd bump this topic as I'm also seeing the described problem.

    Authoring notes is really painful on iOS when notes get past a certain length.

    New notes, containing only a couple of sentences are fine, but I also, for example, write sermons in Notes.
    They, in general, end up containing about 2000 words.

    The forum doesn't allow me to upload a screencast of typing performance (I get an error message, the attachment is about 5MB), however I can consistently reproduce the issue on a note containing 10 paragraphs of Lorem Ipsum-text from https://lipsum.com/

    Every keypress takes about half a second to produce a result, the keyboard lags along.

  • Nathanael Costa
    Nathanael Costa Member Posts: 25

    I am also seeing this issue. My guess, however, is that this is an issue with the non-native text editor that Logos uses on the iOS app, rather than an issue with syncing to the cloud. Compare the Logos text editor to the native iOS Notes app, which also has markup, and you will immediately see a difference in speed.

  • After buying a new and faster smart phone and a new computer I noticed a significant difference in "auto update speed". Much faster now.

  • DS
    DS Member Posts: 40 ✭✭

    That's nice. I'm using an iPad Pro and an iPhone 12 mini myself. These are fairly fast devices. I do notice that the problem arises especially on larger form texts. Have you tried that too?

  • NO, I usually work with the Wed night Bible Study notes, no more than one to two pages. But would have this problem with the slower smart phone and computer.