Unchangeable Passage List (PL) Bible trans on mobile because of desktop PL "Top Bibles" view
So, I learned of an issue that if you have a passage list & set the translation view from a specific Bible to "Top Bibles" view in Logos desktop app & sync, you can not change the translation of that same passage list on mobile/tablet (after syncing there as well) by tapping on the translation selection button. It doesn't do anything or it shows the Android pressing/tap glow for a few seconds.
I hadn't changed translations in PLs before when on my mobile/tablet, but I tried to a few weeks ago or so. I only made time to test & investigate this issue more deeply today (I had been busy with other things at the time, but found this strange.)
Before figuring out the area of the issue source, I thought I found a titius work around where I had to go to the option of changing my Top Bible to another for that translation to be reflected in a Passage List on my Android mobile device.
See attached pics about what I mean by specific Bible & "Top Bibles" view in Logos desktop app's Passage List as well as the Passage List translation button in Logos mobile app.
Comments
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I just want to make a quick reply & say that I appreciate the Passage List functionality in Logos (Faithlife Bible apps) very much!! I appreciate the development of this fantastic, advanced all-in-one Bible software despite these bugs/issues!
Thank you!
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Hi Ricardo, I am unable to reproduce this issue at the moment. I'm able to change the Bible translation in the mobile app when viewing a Passage List made from Desktop (originally set as Top Bibles). Can you confirm that you are still seeing this issue on the latest Android version: 22.0.1 (1072)?
Ali Pope | Logos Desktop and Mobile Program Manager
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Hi Mrs. Ali,
I'm not sure about originally set as Top Bibles in the Desktop app, as most passages I made or others made & shared where set in one translation or none at all.
I did see that I was on the lastest version with both my Android phone (mobile) & tablet. Both were experiencing this issue with Top Bibles in the Desktop app.
I just tested again with doing the following:
- I changed another passage list to Top Bibles view in Desktop app
- Waited for sync
- After sync, closed passage list tab & closed Desktop app
- Then I opened app on my mobile & waited a bit
- I opened the same passage list in new tab
- Couldn't change translation
- Closed tab & exited app
- Then I opened app on tablet & waited a bit
- I opened the same passage list in new tab
- Couldn't change translation
- Closed tab & exited app
- I opened Desktop app again, opened same passage list, & changed Top Bibles view to a translaion (ESV, which is my current main (Top) Bible on Desktop & mobile/tablet) again (because I had changed it before because of this issue with Top Bibles & mobile/tablet use)
- Waited for sync
- After sync, closed passage list tab & closed Desktop app
- Did the same steps of checking on mobile/tablet & saw that I could select a different translation
I believe, if this is really only me, I may need to send an email with data logs via Help menu in mobile &/or tablet app.
Another thing to note is that I installed Logos app on mobile & tablet (or vise versa?) around or at the same time in January when I really was trying it, enjoying it, & paid for my Logos 10 package (from my free-tier account at the time). This may mean or be why both mobile & tablet are experiencing the same issue with Desktop app passage list change to Top Bibles view?
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Thank you for your detailed explanation, Ricardo. I'm sorry you're experiencing this issue.
Ricardo D said:I changed another passage list to Top Bibles view in Desktop app
Is this a shared Passage List or your own?
Ricardo D said:I believe, if this is really only me, I may need to send an email with data logs via Help menu in mobile &/or tablet app.
This would be helpful. Thank you!
Ali Pope | Logos Desktop and Mobile Program Manager
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After my Feb 6 2023 update reply above, I forgot to write that I found that the Bible translation button also works in the mobile app if there are 2 or more translations listed for a Passage List in the Desktop app (see screenshot below).
I just now tested this issue today on my Android mobile & tablet with the latest version (23.0.2) that improved/fixed other things, but this issue still exists between the Desktop & mobile Passage List functions for me.I am emailing support with a log from the Help section of the Logos app directly on my Android phone (not sure that I need to with the tablet also) about this with the same or similar info from this thread (vise versa) & a link to this thread.
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I've talked with customer service and they do not have any logs from you. Can you please try resending your logs? As a refresher, here are the instructions:
- Click the More menu (hamburger menu icon)
- Click "Help" at the bottom of the More menu
- Click "Report a Problem"
- Send
Thanks!
Ali Pope | Logos Desktop and Mobile Program Manager
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