Faithlife Study Bible problems
When I open the Faithlife Study Bible it slows down my application and says you do not have access to this resource. I am not sure if this is something that I can replicate or not. Does anyone have advice?
EDIT.
Here is what I do.
1. Open Logos
2. Open FSB
3. Type John 1:1-18 in search bar.
4. PC heats up, motor fan comes on, PC becomes sluggish within 15 mins.
5. Then it says, You do not have a license to view this resource.
Comments
-
5. Then it says, You do not have a license to view this resource.
Is Faithlife Study Bible in your library?
Do you believe you have purchased this resource?
tootle pip
Mike
How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS
0 -
-
Christian,
I think you should call Logos support.
xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".
Barney Fife is my hero! He only uses an abacus with 14 rows!
0 -
-
There is also the possibility that it is not downloaded which would account for only part of the problem.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
0 -
Do you have more than one account (username & password)? The screenshot you provided doesn't show us that the resource in question is "owned" by the account you are using.
No sir. Only one account but I did change emails a bit ago. ):: 3 months ago.
0 -
There is also the possibility that it is not downloaded which would account for only part of the problem.
How do I determine if it is not downloaded?
0 -
How do I determine if it is not downloaded?
Find it in your library.
Open the information panel.
On the left side of the panel is a box that says if it is downloaded or not.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
0 -
Yes it’s downloaded
0 -
-
It is approx. 4 years old
Device name LAPTOP-MM35SCDS
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.0GHz 2.21 GHz
Installed RAM 16.0 GB (5.9 GB usable)
Device ID 96646F85-AB62-4E1B-866A-E44B9C09789F
Product ID 00325-81339-02713-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display0 -
It is approx. 4 years old
Device name LAPTOP-MM35SCDS
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.0GHz 2.21 GHz
Installed RAM 16.0 GB (5.9 GB usable)
Device ID 96646F85-AB62-4E1B-866A-E44B9C09789F
Product ID 00325-81339-02713-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display0 -
It is approx. 4 years old
Device name LAPTOP-MM35SCDS
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.0GHz 2.21 GHz
Installed RAM 16.0 GB (5.9 GB usable)
Device ID 96646F85-AB62-4E1B-866A-E44B9C09789F
Product ID 00325-81339-02713-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display0