Faithlife Study Bible problems
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When I open the Faithlife Study Bible it slows down my application and says you do not have access to this resource. I am not sure if this is something that I can replicate or not. Does anyone have advice?
EDIT.
Here is what I do.
1. Open Logos
2. Open FSB
3. Type John 1:1-18 in search bar.
4. PC heats up, motor fan comes on, PC becomes sluggish within 15 mins.
5. Then it says, You do not have a license to view this resource.
Comments
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Christian Alexander said:
5. Then it says, You do not have a license to view this resource.
Is Faithlife Study Bible in your library?
Do you believe you have purchased this resource?
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
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Christian,
I think you should call Logos support.
xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".
Barney Fife is my hero! He only uses an abacus with 14 rows!
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xnman said:
Christian,
I think you should call Logos support.
Probably, but...
Do you have more than one account (username & password)? The screenshot you provided doesn't show us that the resource in question is "owned" by the account you are using.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
There is also the possibility that it is not downloaded which would account for only part of the problem.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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JT (alabama24) said:
Do you have more than one account (username & password)? The screenshot you provided doesn't show us that the resource in question is "owned" by the account you are using.
No sir. Only one account but I did change emails a bit ago. ):: 3 months ago.
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MJ. Smith said:
There is also the possibility that it is not downloaded which would account for only part of the problem.
How do I determine if it is not downloaded?
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Christian Alexander said:
How do I determine if it is not downloaded?
Find it in your library.
Open the information panel.
On the left side of the panel is a box that says if it is downloaded or not.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Yes it’s downloaded
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How old is your computer? What are the specs? Logs might be helpful. See my signature line.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
It is approx. 4 years old
Device name LAPTOP-MM35SCDS
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.0GHz 2.21 GHz
Installed RAM 16.0 GB (5.9 GB usable)
Device ID 96646F85-AB62-4E1B-866A-E44B9C09789F
Product ID 00325-81339-02713-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display0 -
It is approx. 4 years old
Device name LAPTOP-MM35SCDS
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.0GHz 2.21 GHz
Installed RAM 16.0 GB (5.9 GB usable)
Device ID 96646F85-AB62-4E1B-866A-E44B9C09789F
Product ID 00325-81339-02713-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display0 -
It is approx. 4 years old
Device name LAPTOP-MM35SCDS
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.0GHz 2.21 GHz
Installed RAM 16.0 GB (5.9 GB usable)
Device ID 96646F85-AB62-4E1B-866A-E44B9C09789F
Product ID 00325-81339-02713-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display0