MacOS Ventura
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I run Logos for Mac
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I have an older Macbook Pro I'm also running Logos that's not seeing the same issue, but it's also running an older Mac OS version. So, it's more a nuance than an issue.
Also, I install updates whenever the Mac version Logos shows there are updates to install.
I plan on upgrading to Logos 10 later this summer or early fall, but I'm a bit burnt out on doing upgrades, installing updated software like VMWare Fusion and all that's required for work.
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I run Logos for Mac
Great! So do I.
The software has always been free... You pay for new resources and some new features. The current version is 26.0.
Logos went from L9 engine to L10 to a completely different schema so that users don't (wrongfully) associate base package purchases (i.e. "L10") with software updates. You have had the ability to update to the L10 engine free of cost for quite a while, but the new numbering will be new numbers every 6 weeks or so (27 will be out after a bit, followed by 28 six weeks later).
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Again, I update the software whenever it shows there are updates to install.
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Again, I update the software whenever it shows there are updates to install.
It seems like you updated your operating system to a version that can run Logos 10, so it's trying to automatically update your Logos to the latest version, but something has gone wrong. That's why I recommend you do a clean install. I understand if you don't want to go through the ordeal right away. But you'll need to do it at some point to fix the problem. The good things is, you don't have to pay for the update to the engine. But if you do decide the buy L10, you will still have to do a clean install to make this "updating..." issue go away. So whether you pay for an L10 package or you install the free version, you will still need to do a clean install at some point.
You could call or email customer service and see if they have another solution. I don't usually find customer service to be very helpful though.
I looked and didn't see your problem discussed on the support website. Seems like you may need to do a clean reinstall.
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Actually I found this article: Unable to Update or Install | Mac – Logos Help Center
It doesn't list your exact issue but may you can try this first before doing a full reinstall.
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Again, I update the software whenever it shows there are updates to install.
Not all software works that way... but FL has made a change so that it should moving forward.
It <used> to be that when users jumped to a big number release (i.e. 7 to 8 to 9 to 10), you had to "purchase" the software (for free). FL has found that this is confusing for many users who don't realize there is an update to be had. To eliminate this problem moving forward, they have 1) eliminated the need to make these new "purchases" once they are up to date with the new software and 2) changed the versioning numbers to disassociate the software engine (currently 26) from the Libraries / Base Packages / Features (currently "Logos 10").
In your case, 9.17 <should> be updating you to version 26, but something has gone wrong. The fix is likely to manually install the update. This will be for the macOS 13.4 computer only. If you have other computers, you should check with us and provide details to see what you can and should be doing.
For the record, here is the announcement in the forums about the change: https://community.logos.com/forums/t/212345.aspx
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Thanks JT
Using the link, I downloaded Logos again and installed it. Now, it shows Software as 26.0.21.
I "thought" I had upgraded to the version 10 'Software', but it's apparent that never happened.
In any case, "Installing application update..." is no longer there.
Praise God From Whom All Blessings Flow!!!
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Thanks Kiyah!
I found that article as well, but another user shared the Install link, which I downloaded and installed, and now my Software version is 26.0.21.
As I shared w/JT, Praise God From Whom All Blessings Flow!!
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i want to install Logos on my MacOS 13.2.1 Ventura. it tells me that the logos is not competible with the version. What do I do?
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What do I do to have my MacOS Ventura (MacOS 13.2.1) compatible with Logos Bible Apps
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Welcome! [:)] Sorry you are having troubles. [:s]
Logos is certainly compatible with Ventura, but you are out of date on your current build. The current version of Ventura is 13.4.1, although there is a rapid security update which I have not yet installed.
I would start by updating macOS. If you have troubles after doing so, please report back.
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What do I do to have my MacOS Ventura (MacOS 13.2.1) compatible with Logos Bible Apps
What version of Logos are you trying to install?
Dave
===Windows 11 & Android 13
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What do I do to have my MacOS Ventura (MacOS 13.2.1) compatible with Logos Bible Apps
Make sure you have downloaded the correct version of Logos. Either 'Intel' or 'Apple Silicon'.
tootle pip
Mike
How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS
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What do I do to have my MacOS Ventura (MacOS 13.2.1) compatible with Logos Bible Apps
Make sure you have downloaded the correct version of Logos. Either 'Intel' or 'Apple Silicon'.
tootle pip
Mike
How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS
0 -
What do I do to have my MacOS Ventura (MacOS 13.2.1) compatible with Logos Bible Apps
Make sure you have downloaded the correct version of Logos. Either 'Intel' or 'Apple Silicon'.
tootle pip
Mike
How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS
0 -
What do I do to have my MacOS Ventura (MacOS 13.2.1) compatible with Logos Bible Apps
Make sure you have downloaded the correct version of Logos. Either 'Intel' or 'Apple Silicon'.
tootle pip
Mike
How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS
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