PROBLEM: Best Commentary Sale
The best commentary sale doesn't display which books I already have. Whilst this is fairly common when a sale is first published, it really stops the purchase process with "Best Commentaries" due to the large number of resources.
For example, I have all these, but they are available to add to cart.
Comments
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Make sure you are logged into your account,
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Great advice. I am logged in.
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I'm logged in and have the same problem
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I am also logged in and have the same problem.
Also I would like to add a request:
Please program it to behave like the old best-commentaries view, where all bible books loaded at once.
It is a lot of work to select every bible book individually.
Thank you very much Logos crew!
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Also please note, that the status check works for me on the initial "Featured Commentaries".
And another problem is that I have configured Euro as my primary currency but on the individual bible book views the prices are shown in USD.
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I'll also add that the featured page show that I own all of them, but when I go to Genesis it says I have none of them when I actually do...
and would also agree with the above comment that loading all the books on one page would be better suited than having to use the drop down menu to go through all 66 books.
preachertony.com — appletech.tips — facebook.com/tonywalker23 — twitter.com/tonywalker23 — youtube.com/tonywalker23
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Or, what about an option on the left hand side of the store that filters books based on this sale? then we could sort by date, price, popularity, etc
preachertony.com — appletech.tips — facebook.com/tonywalker23 — twitter.com/tonywalker23 — youtube.com/tonywalker23
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ReformedDoc said:
Make sure you are logged into your account,
For the curious:
https://www.logos.com/best-commentaries
I guess it's touch and go for each customer. For me. logged in, the featured page works (shows owned/not, but select a book, nothing is owned.
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This resource feels like the correct discount hasn't been applied. It appears on the main sale page, but interestingly lacks the sale banner on the specific product page, which seems to further suggest the discount hasn't been applied.
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Yes, my featured page works correctly too. But once I go to Genesis etc, it says I have none when I actually do.
This is all very common in the first few hours of a Logos Sale (I don't live in US time zone), but in this case the problem has persisted. Perhaps because the sale started over the weekend?
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On behalf of the Logos team, we're sorry for the inconvenience! Our team is looking into why this has occurred and finding a fix. We have also double-checked to ensure the proper sales price was accounted for all products.
We appreciate your patience and hope you're able to find some great commentaries for your libraries!
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Cheyenne Lehto said:
On behalf of the Logos team, we're sorry for the inconvenience! Our team is looking into why this has occurred and finding a fix. We have also double-checked to ensure the proper sales price was accounted for all products.
We appreciate your patience and hope you're able to find some great commentaries for your libraries!
Thanks for fixing the discount on this resource.
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ElephantMan said:
Yes, my featured page works correctly too. But once I go to Genesis etc, it says I have none when I actually do.
This is all very common in the first few hours of a Logos Sale (I don't live in US time zone), but in this case the problem has persisted. Perhaps because the sale started over the weekend?
Could we please get this fixed?
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ElephantMan said:
Could we please get this fixed?
I can't tell which side of the pond you're on ... today's a holiday, with yesterday many take a extra day. I'd assume tomorrow maybe ...
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DMB said:ElephantMan said:
Could we please get this fixed?
I can't tell which side of the pond you're on ... today's a holiday, with yesterday many take a extra day. I'd assume tomorrow maybe ...
Thanks for explaining. Apologies for being so noisy. Will wait for it to get fixed.
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Cheyenne Lehto said:
On behalf of the Logos team, we're sorry for the inconvenience! Our team is looking into why this has occurred and finding a fix. We have also double-checked to ensure the proper sales price was accounted for all products.
We appreciate your patience and hope you're able to find some great commentaries for your libraries!
Thank you very much for responding to this thread. But besides the correct sale prices our concern is the layout and customization of the prices and personal article status (owned and configured currency application) - as well as a feature request for listing all bible books on one page.
Example of this problem:
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Mine shows I own the Featured commentaries
I looked at Genesis, Exodus, and Luke and in every case it showed I did not own them and I do. So in my case I can't see what I don't own to buy any.
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The overall sale page behaves fine - it is ALL the biblical book sale pages that are playing up.
Blessings
Kevin
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Manuel R. said:
Also I would like to add a request:
Please program it to behave like the old best-commentaries view, where all bible books loaded at once.
It is a lot of work to select every bible book individually.
Thank you very much Logos crew!
Why not bring back the old original program? It worked just fine.[^o)]
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Dale E Heath said:
Why not bring back the old original program? It worked just fine.
Which old original program? Logos 1.0? Libronix (Logos 3)? Some other version along the way?
All of them are long gone (though probably source code archived somewhere). And with any changes you don't like have also come bug fixes. Bringing back "the old original program" would lose all of those improvements, and I don't know of any software company that has ever done that before. Coca-Cola did that in the 80s with Coke Classic, but that's a different beast.
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Dale E Heath said:Manuel R. said:
Also I would like to add a request:
Please program it to behave like the old best-commentaries view, where all bible books loaded at once.
It is a lot of work to select every bible book individually.
Thank you very much Logos crew!
Why not bring back the old original program? It worked just fine.
This one: the old best-commentaries view, where all bible books loaded at once.
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Still as yet not fixed
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Kevin A Lewis said:
Still as yet not fixed
Maybe they expect people to need at least 2 copies.
Normally this kind of problem would be fixed yesterday at the latest.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Just bumping; obviously this sale isn't a big deal at Bellingham High. I wonder if they noticed it might not be too successful.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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The 2 Friday's sales just prior to this were better values, but not as broad based. I passed on a couple because I thought this month's might be equal or better. Wrong again and it's still buggy. [:(]
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Have been at camp all week with kids from church, and was hoping this would be fixed. Was looking fwd to recouping on the couch and looking at the sale.
preachertony.com — appletech.tips — facebook.com/tonywalker23 — twitter.com/tonywalker23 — youtube.com/tonywalker23
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Tony Walker said:
Have been at camp all week with kids from church, and was hoping this would be fixed. Was looking fwd to recouping on the couch and looking at the sale.
Frankly, this seems like a strange one. Looks like someone has just used the wrong button type, so shouldn’t be rocket science to fix?
In the end, i just bought a couple commentaries I knew I needed and left it at that.
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Slightly different take on a "problem" with the sale. It would be nice to get a different take next year to mix up the offering. I often refer to the Ligonier and Denver Seminary recommendations as the downside with the BestCommentaries.com website is that newer commentaries take a long time to rise up the rankings. Especially frustrating is that revised/updated commentaries remain down the rankings, while the original might still be ranked 1 or 2. I would have picked up Schreiner's updated Romans commentary had it been in the sale, although interestingly Michael Bird still prefers the original.
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would really love for this to be fixed today. was hoping to combine this with the email for so much off of so much that expires tonight
preachertony.com — appletech.tips — facebook.com/tonywalker23 — twitter.com/tonywalker23 — youtube.com/tonywalker23
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The NIVAC commentary on Ezra and Nehemiah shouldn't really be in the sale as the 2 reviews on BestCommentaries.com predate publication by over a decade!
What's going on the NIVAC pricing? They used to be around $20/25 and on sale for $7.99 on occasion.
I'd love to get the Ezra/Nehemiah volume, but it still feels expensive. Anyone have it and any views on it's worth as there are very few reviews online.
I'm tempted to hope another $7.99 or $9.99 sale comes around again.
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Paul Caneparo said:
I'm tempted to hope another $7.99 or $9.99 sale comes around again.
My impression. Amazon inching definitely up; publishers and FL follow. I'm glad I loaded up $2 ICC's. Still have Word decent, when a sale.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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DMB said:Paul Caneparo said:
I'm tempted to hope another $7.99 or $9.99 sale comes around again.
My impression. Amazon inching definitely up; publishers and FL follow. I'm glad I loaded up $2 ICC's. Still have Word decent, when a sale.
Amazon Kindle price for this resource is $29.99 and only $17.99 in hardback. Olive Tree though is $48.99 so there's definitely something up with Bible software versions.
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Eight days ago you complained about this and still nothing is fixed so I guess I will sit this sale out and I absolutely love commentaries.
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I appreciate the functionality on the sale page is less than ideal. However, this is where it really pays to have resources that you wish to buy in your wishlist(s).
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Paul Caneparo said:
I appreciate the functionality on the sale page is less than ideal. However, this is where it really pays to have resources that you wish to buy in your wishlist(s).
Yes. I purchased the small number of commentaries that were in my wishlists too. So Faithlife sold a couple books that I was going to buy anyway.
The inconvenience for me is that it wasn't practical to also consider the 500 or so other commentaries for purchase. In a normal year, I'd buy a few dozen.
Multiply that impact across tens of thousands of customers.
I'd say it goes beyond "less than ideal".
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ElephantMan said:Paul Caneparo said:
I appreciate the functionality on the sale page is less than ideal. However, this is where it really pays to have resources that you wish to buy in your wishlist(s).
Yes. I purchased the small number of commentaries that were in my wishlists too. So Faithlife sold a couple books that I was going to buy anyway.
The inconvenience for me is that it wasn't practical to also consider the 500 or so other commentaries for purchase. In a normal year, I'd buy a few dozen.
Multiply that impact across tens of thousands of customers.
I'd say it goes beyond "less than ideal".
I was trying to be positive. 😃 I agree the previous Best Commentaries sale page was better. Even despite my wishlists I did scroll through each book of the Bible on the sale page to see if there's anything else I might have missed.
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ElephantMan said:
I'd say it goes beyond "less than ideal".
You and Paul are kind! Just bumping this up, next to Joseph's extra effort.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Good morning all! I wanted to give an update from the Logos team that we are trouble-shooting this error on the logos.com/best-commentaries page and looking for a solution that will allow you to see your owned commentaries on all the books of the Bible. It has caused us a little more difficulty than we would have anticipated, but prioritizing finding a solution.
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Cheyenne Lehto said:
... we are trouble-shooting this error on the logos.com/best-commentaries page and looking for a solution that will allow you to see your owned commentaries on all the books of the Bible. It has caused us a little more difficulty than we would have anticipated, but prioritizing finding a solution.
Thank you, Cheyenne. As loyal Logosians, we're imagining the problem. My guess, unlikely, is the page is re-used per Bible-book-owned query.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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But not in time to use the EXTRASAVINGS.[:(]Cheyenne Lehto said:Good morning all! I wanted to give an update from the Logos team that we are trouble-shooting this error on the logos.com/best-commentaries page and looking for a solution that will allow you to see your owned commentaries on all the books of the Bible. It has caused us a little more difficulty than we would have anticipated, but prioritizing finding a solution.
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Dale E Heath said:
But not in time to use the EXTRASAVINGS.Cheyenne Lehto said:Good morning all! I wanted to give an update from the Logos team that we are trouble-shooting this error on the logos.com/best-commentaries page and looking for a solution that will allow you to see your owned commentaries on all the books of the Bible. It has caused us a little more difficulty than we would have anticipated, but prioritizing finding a solution.
You could’ve invested some time perusing and still would’ve been able to use the coupon, which wasn’t much anyway.
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It was more of a hint that they should extend the EXTRASAVINGS or add some other goodie for the annoyance. [:@]
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Dale E Heath said:
It was more of a hint that they should extend the EXTRASAVINGS or add some other goodie for the annoyance.
I just set you up for it, now it’s up to them to give you something for it 😉
DAL
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Now the Old Testament and New Testament book dropdowns don't work, so visitors can't even see the available commentaries.
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ElephantMan said:
Now the Old Testament and New Testament book dropdowns don't work, so visitors can't even see the available commentaries.
Confirmed the behavior, and sent an email regarding this to CS.
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It's fixed, it's working, it's working.[:O]
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Hallelujah! Thank you very much Logos employees!
One pro tip for easier navigation (on a desktop pc/mac): Select a bible book in the box (then it has a blue border) and use the arrow keys up and down to navigate through the books. If you click somewhere you have to again click in the book selection to continue the keyboard navigation.
One problem I noticed: If you try to open the detail page of the first edition of 2 Corinthians (Word Biblical Commentary, Volume 40 | WBC) [which is part of the best commentary sale] it redirects to the 2nd edition. You can only directly put it in the cart (from best-commentary page or search result listing page)
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Good morning all! Now that the Best Commentaries page is properly showing owned products, we've extended the EXTRASAVINGS coupon to be used once more through the end of the month! We appreciate your patience as we worked through this bug with this specific landing page and wanted to make sure everyone could use the coupon if they desired!
Already used the coupon? You can use once more on any order over $100 through the end of the month.
Thanks!
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I don't know if it's appropriate to ask, but what are the details of that coupon code? I may have missed it or maybe I don't qualify.
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