another day, another problem with Logos - blank sermon slides
I'm generally a positive person but it is literally almost daily that there's another thing with Logos. Where is the quality control?????
Today, all slides are blank. I just opened Logos, went to these sermons. Some sermons, they are all blank. Some sermons, 1/2 are blank. One sermon, only 1 blank slide.
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Wow, Tim; sorry about that! And I'm especially sorry to hear that the application is routinely giving you issues!
I just checked in some test sermons I have here, and I'm not seeing the same behavior. Can I get some details about the Application version and platform (it looks like mac os, from the screenshot)? Would you be able to share log files here?
https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files
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8712.LogosLogs.timothymurray.20231019-055538.zip
Jacob, I enabled logging, opened Logos, went to the sermon, all slides are blank, closed Logos, saved Log file.
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Thank you, Tim; we're investigating!
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Thanks, Tim; that logging was really helpful. We tracked down the issue and implemented a fix which should go out with `31.0 Beta 1`.
In the meantime: if, after opening the sermon, you wait for slides to complete loading in the Edit view before switching to Slides view, they should be viewable. Sorry for the inconvenience!
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Thanks. I don't get Beta versions. When will it go out in full release?
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Typically they run for a six week cycle, but I don't have a specific date to offer for general availability for that release.
Here's a page with a lot more details about Beta process (along with some historical release date information for comparison) from the wiki: https://wiki.logos.com/The_Logos_Beta_Program
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After some further internal discussion, we're moving this to the `30.0` release cycle (already currently in beta). Still no date to commit to, but it'll be sooner than it would've been before. 😅
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After some further internal discussion, we're moving this to the `30.0` release cycle (already currently in beta).
Six week estimate for stable `30.0` release is Tue 5 Dec 2023 (from user Beta testing experience).
Keep Smiling [:)]
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