Most of these manuals I have owned for years:
I noticed the same issue.
This led me to check. Yup, I purchased these, but they're labeled as temporary. Likely a bug that they may or may not fix. But it does send a twinge of panic: Do I have the documentation to prove ownership? I have a lot of confidence in FL/Logos, but this is concerning.
I agree. I was positive I owned these as well and in another thread I worriedly asked if there was a way to verify all of the previous Full Feature Set content I owned in the event it happens elsewhere. They took down that package to verify.
One of those was the memorization tool. I was pretty sure that feature was in older packages but on the subscription page for Pro it shows it as "New to You"
So, the resources in question were owned, but after subscribing the same resources were included in the resources provided with the Subscription and now show up in your library as temporary???
I thought we were told this would not be an issue with the temporary resources not being "dynamic".... I can't remember if it was one of my phone conversations or if it was mentioned in the forum threads - either way, we should not have to audit our licenses....
I just checked my Library licenses and somehow as a non-subscriber I have 25 temporary licenses, most for resources I have had for years before the "New Era"......
I agree that this is concerning. I hope Logos is keeping proper records of our licenses. Hopefully they can track the date a license changed from owned to "temporary".
This really warrants a comment, even if it's just to say, "sorry, we're looking into it."
We're looking into it.
"Most"? Which ones?
We're trying to track this down, so specific information will be helpful. When did you purchase the following resources and what orders were they included in (I just picked a handful):
My best guess is that these are all actually new in Logos Pro or Logos Max and the "Temporary" license is correct. Can you provide some information to show that that's not correct?
Can you provide some information to show that that's not correct?
I'd expect e.g. Bullinger's Figures of Speech to be one that longtime users own.
Users have owned the dataset for a long time, but the dataset documentation resource is new in Logos Pro. I'm starting to realise that's the source of the confusion here.
MJ had (and still has) a permanent license to the dataset, but it never came with documentation. It now does, in Logos Pro. This is currently a subscription-only resource.
Kantillationsanalyse zur Lexham Hebrew Bible: Datensatz-Dokumentation (LLS:CIDBDOCLEXHEBBIB-DE)
FYI, this was the wrong resource and we've swapped it out for Lexham Hebrew Bible: Cantillation Analysis Documentation (LLS:CIDBDOCLEXHEBBIB).
Interesting: I have made on the 5th. October an e-mail to another Logos user, if he had noticed some databases from Jessica Parks are not available anymore.
I figured it out. The two I was certain of had documentation, but it was internal to the interactive rather than a separate resource - Israelite sacrifices and synopsis of Samuel... Sorry for raising the alarm although the puzzlement was legitimate.
Is there any update on this issue? Again, if we own the dataset, ownership of the documentation should come with it even if the documentation was produced later. Has there been a decision on this? I'm sure no one wants to lose documentation for a feature or dataset that they own. It's not the user's fault it took so long to produce the documentation.
