Logos Upgrade - No Subscription or online

Ice Deep
Ice Deep Member Posts: 30 ✭✭
edited November 2024 in English Forum

Hi Everyone (Including Logos),

My logos 9 is misbehaving, so I decided to come here and upgrade. I do not want a subscription and I normally live in a place with bad to no internet. 

What are my options? I feel like Logos has always made this as confusing as possible.

If there are no options. I just want to blast Logos for being anti-consumer. The subscription motivation for most things is based on a repeatable money source, not serving the customer. Sure there are a couple of features that need constant refreshing so a server can be involved or are too big to exist on a computers, but you could easily separate those out to a premium subscription package... which is what I thought Logos Now was... of course the rules change and marketing is unclear, so what do I know.

Logos! Don't be anti-consumer, don't forget who you serve. Don't be like other companies who get too big for the people they serve.

Wayne

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Comments

  • NB.Mick
    NB.Mick MVP Posts: 16,049

    Ice Deep said:

    Hi Everyone (Including Logos),

    My logos 9 is misbehaving, so I decided to come here and upgrade. I do not want a subscription and I normally live in a place with bad to no internet. 

    What are my options?

    simply update to the latest version (Logos 37.1) - it's free! - and look whether this fixes your issues. If you want to buy and own some of the Logos 10 features, there's less than a week time to get those (search for Verbum 10 in the store), but that's fully optional.   

    Have joy in the Lord! Smile

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,519

    Ice Deep said:

    The subscription motivation for most things is based on a repeatable money source, not serving the customer.

    Staying in business is the best way to "serve the customer." 

    Ice Deep said:

    I feel like Logos has always made this as confusing as possible.

    It has been confusing, but thankfully they have made it less so. You are using "Logos 9," but the software has always been free (and still is). In the past, you would purchase features. Now, you subscribe. The features you have already purchased, however, are still free to use. 

    As Mick mentioned, you should download the newest version of the engine. 

    If you have any troubles with that, please let us know!

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!

  • GaoLu
    GaoLu Member Posts: 3,498 ✭✭✭

    Update to the latest and greatest free Logos software.  Upgrade per Mick if you want (I advise you to). Start a free trial subscription to see if you can live with or without it. Breathe easy. Wait a year, and the whole thing won't seem complicated at all. Hopefully.

    I was an adamant anti-subscriber. Still am. Almost rabid. I made my case, stood my ground, defended my cause, and lost. Well, maybe not lost. I went ahead and subscribed for two long, full years. Apologies to my current dear anti-subscriber friends. I was one of you and still am, but alas, I subscribed! The roof didn't cave in, though I heard great cracking noises. The bank account is still intact. And you know what? I am glad I subscribed.  I like it.

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 1,075 ✭✭✭

    I'll say it again: the 5% off total cost of products is amazing! I was able to purchase a course for 97% off! Because the course was roughly $200 (very rough estimate, as I'm not taking the time to check), the added 5% off would have slashed about $10 off the price. That alone pays for the pro membership for that month. There is a misconception that only big spenders can have their subscription pay for itself. That's simply not true. The subscription savings are the real deal.

  • DMB
    DMB Member Posts: 13,816 ✭✭✭

    There is a misconception that only big spenders can have their subscription pay for itself. That's simply not true. The subscription savings are the real deal.

    Sure, it all depends.  Back when I was building my library, concentrating on discounts was the key.  And it paid off, grandly.

    But after 'thinking' about the whole thing, I agree with 1CO (our resident Logosian financial economist) ... the piper has to be paid, at some point. Bob seemed to do a lot of re-investing (arguing the profits were just barely).  But the PE's will get their due.  Just a matter of 'who' pays.

    Yesterday, I sidled up to Amazon, saving wildly over Logos. I was 'honestly' surprised.  Why was the Logos price so far out of line?   So I started looking at 'nearby' Logos books as well (not to mention the Logos.com engine that just can't).

    Seems to me, the stable has to be re-valued at some point. Offering a series of discounts to some subscribers has to be made up somewhere.  I doubt the subscriber marginal increase is that significant.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 1,075 ✭✭✭

    DMB said:

    Yesterday, I sidled up to Amazon, saving wildly over Logos.

    The struggle is real. Sales are key.

    DMB said:

     I doubt the subscriber marginal increase is that significant

    Another possibility is that subscriber discounts lead to increased sales. After all, the more you spend, the more you save! (At least until the wallet is empty. Then one wonders where all the savings ran off to.)

    I always appreciate your thoughts [:)]

  • 1Cor10 31
    1Cor10 31 Member Posts: 781 ✭✭✭

    DMB said:

    I agree with 1CO (our resident Logosian financial economist)

    ... the piper has to be paid, at some point. Bob seemed to do a lot of re-investing (arguing the profits were just barely).  But the PE's will get their due.  Just a matter of 'who' pays.....Offering a series of discounts to some subscribers has to be made up somewhere.  I doubt the subscriber marginal increase is that significant.

    How can I disagree with DMB who agrees with me! People have immense respect for Bob, the founder of Logos. If there was a win-win system, don't we think that he would have implemented it? If we are not in a win-win world, then Private Equity owners are not interested in lining your pockets at their expense.  

    In another post, I mentioned that the 2025 Libraries have so much bloat than prior libraries that we are effectively paying more for the resources we are interested within those libraries. In this one, I will show that this 5% additional saving is also a myth using one category of an example: I will show that Logos has increased the prices of the Legacy libraries. 

    I got the screenshots of my price for certain legacy libraries I was interested in before subscription (sometime in the week before subscription started). 'Cos I know the playbook of Private Equity based on the research that has been done on private equity, my friends. I know they are going to increase the price. So I also got screenshots of the same library after subscription (sometimes in the first 7 days).

    Look for 2 things in the screenshots below: Dynamic Collection Value and Dynamic Price (price before 25% discount) so that we can first do a apples-to-apples comparison. 

    The Dynamic Collection Value remains the same in all cases implying the library contents has not changed and the pricing of the individual resources has not changed.

    The Dynamic Price has gone up in every instance that I looked. What explains this behavior/behaviour (for our non-US friends)? Other than they have jacked up the price bcos of the 5% peace offering to woo subscribers!

    In the following example, the price has gone up from $10.24 to $12.78. (The Dynamic Sale Price has also gone up even after the 5% discount from $8.19 to $9.58)

    Logos 8 Lutheran Silver (before subscription)

    Logos 8 Luther Silver (after subscription)

    In the following example, the price has gone up from $17.39 to $21.72 (The Dynamic Sale Price has also gone up even after the 5% discount from $13.91 to $16.29)

    Logos 7 Standard Silver (before subscription)

    Logos 7 Standard Silver (after subscription)

     

    Sure, there are also cases where the Dynamic Price has not increased by 5%, so the additional 5% reduces the price compared to earlier.  See below an example like that.

    Note the Dynamic Price has increased from $306.12 to $320.99, but the Dynamic Sale Price, which factors in the additional 5% has gone down has gone down from $244.90 to $240.74 (thus favoring customers).

    Logos 8 Reformed Platinum (before subscription)

    Logos 8 Reformed Platinum (after subscription)

    Smart Logosians will point that we get an additional 5% cash back. Yes, in some cases, we will get resources a bit cheaper after the 5% cash back. The point I am making is that prices are going to continue to go up because Private Equity owners are looking for their return on investment. This is not Bob's world anymore. Feel free to cling on to Bob's world if it helps you sleep at night. Alternatively, we should stop being an ostrich and learn from research that people have done on Private Equity. Its your choice.

    Prices are going to continue going up and the profitability knob will be turned ever so slightly continuously until they see profitability turn down because they've jacked up their prices too much. Bob's world was not about maximizing profit. Private Equity's world is the opposite.

    I believe in a Win-Win-Win God.

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 1,075 ✭✭✭

    1Cor10 31 said:

    I will show that this 5% additional saving is also a myth using one category of an example: I will show that Logos has increased the prices of the Legacy libraries. 

    Your post contains helpful insight that I consider to be perfectly valid. But it presents neither the only perspective nor the whole picture. The choice that Logos customers have regarding the 5% savings on resources is clear: subscribe and get it, or don't subscribe and don't get it. There's nothing theoretical about that. Either the 5% leaves your pocket or it doesn't. Sure, one could just throw up hands in frustration and find a different store to do business with. But as long as one is purchasing resources from Logos, the 5% discount is a reality that should play into any logical thinker's decision.

  • DMB
    DMB Member Posts: 13,816 ✭✭✭

    But it presents neither the only perspective nor the whole picture.

    Yes ... it's the old JC Penney problem.  The sale price (from an increased regular price), or just the regular (lower) price.

    Over the years, Logos has worked its way into a buy-on-sale (or now 5% off! if you give us more money sale) to where the regular catalog is a question mark.  I hadn't seen 1CO's examples in such stark detail.  If I don't subscribe I'm paying inflated prices!  Maybe just not pay.

    But I'd argue, the long-term damper is buy or not (period).  I still think a good Logos library can be had at fairly limited investment. The logic for more-more to feed a search engine .... meh.   

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Lance Roberts
    Lance Roberts Member Posts: 7 ✭✭

    A true tragedy, and I agree with the OP, just for money when they were already making a good profit, no benefit to the user. It really hoses those missionaries and others in foreign countries. I have gifted some the package before so there was no cost to the user, but now I am wanting to give a package to someone in the Philippines, but won't dare now as I don't want to put that burden on them. I just want to buy them the same Logos 10 package I have.

    I emailed Bob directly but found out he is just a board member and minority shareholder now, so like a lot of businesses out there I expect to see the decline. Sad to start to watch the decline as I have put a small fortune (literally) into my Logos program and plan to will it to someone.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,859

    @Lance Roberts

    A true tragedy, and I agree with the OP, just for money when they were already making a good profit, no benefit to the user. 

    How do you know they were already making a good profit. I had come to a different conclusion - that their profits were not sufficient to support the infrastructure upgrade so essential to continue growth.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 1,075 ✭✭✭

    That's wonderful and generous of you to be willing to gift Logos 10 to others. It could be argued that for those without such a generous friend, a monthly subscription is far more realistic to budget for and maintain. I know that one of the hopes of the new subscription model is to attract a wider audience with a lower entrance barrier. Another benefit is that they can roll out updates quicker to users, every six weeks instead of every two years. Also, a subscription model will alleviate to some extent the motivation to invest in flashy features needed to sell the newest version. It could be argued that Logos is already quite complex and feature rich and would benefit more on the whole from incremental improvements to already-existing features than brand new feature additions. Of course, there are valid reasons behind a variety of perspectives on the issue.

  • Frank Sauer
    Frank Sauer Member Posts: 1,941 ✭✭✭

    And this leads to the circular point for point argument that is the "elephant in the room" - while it may be a lower up front cost (though Logos had offered payment plans) - is it really a better deal? When I (possibly) paid a little more to OWN the product, if I no longer had the resources to pay a monthly fee or if I just found that I had everything that I needed for my personal use - I OWNED and lost none of my product…

    Today's new users own nothing and pay for months or years and if something comes up that leads to the need to cancel, they wind up with a free engine with limited features and limited resources… Yet somehow that is a better deal??? Only for the company and their new "Netflix" minded business attitude (Pay perpetually or go use Tubi or YouTube)

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • DMB
    DMB Member Posts: 13,816 ✭✭✭
    edited December 2024

    Yep … my original plan was to gift Logos when I'm …. well, gee, about my current age. I've designed it for research, not theology, and so a specific targeted giftee (LOL).

    But I'm not even sure what a giftee now gets, or a 'will-ee', for that matter. Are the features stripped? Does feature ownership 'pass'? Of course, there's the case for just move the account, but I'm not sure what FL's policy is now days.

    Then there's the subscription costs. I really think forumites, that are beneficiaries of FL's 'be-quiet' largesse, don't quite fathom what's facing new Logosians … significant monthly costs to use fairly basic OL features. Hopefully the pastors have well-endowed churches. And they're on the ride for the duration … all the expensive books and packages they buy need features. They're on the hook, or they have a pretty decent albatross.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Frank Sauer
    Frank Sauer Member Posts: 1,941 ✭✭✭

    I'm not aware of anything stated that the policy has changed, though we are seeing other long time "policy" like changes… So, who knows…

    Just continued reasoning that I have gone from doing presentations of the software, to recommending people look elsewhere... There's no long term benefit for a new user that is not attached to perpetual payments in comparison to the ability to own.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Doc B
    Doc B Member Posts: 3,594 ✭✭✭

    I wonder if anyone downloaded the catalog six months, or a year, ago. I should have, but didn't. Perhaps the wayback machine might have some useful data.

    I'd really like to see how that 5% works based on changes made to the normal price of the products. If they raised prices 10% to offer a 5% discount, that's an equine of differential pigmentation.

    Eating a steady diet of government cheese, and living in a van down by the river.

  • 1Cor10 31
    1Cor10 31 Member Posts: 781 ✭✭✭

    Private equity investors are super smart (on average). If they didn't believe that they could incorporate changes to Logos so to throw out gobs of cash flow for their investors in turn, they wouldn't have bought Logos from the founder, Bob Pritchett.

    From what I've read on the Forums, Bob was not a profit maximizer. You can be sure that private equity investors are totally not like Bob. They will squeeze every last drop of profit out of Logos. Which means, everything is going to go up in price.

    I believe in a Win-Win-Win God.

  • DMB
    DMB Member Posts: 13,816 ✭✭✭

    I've already been jumping ship (unfortunately). I 'honestly' don't know if it's just the books I'm buying, but recently Logos just hasn't been competitive (the Big A being well under Logos; one exception).

    Maybe they're putting all their marbles into subscriptions, packages, and 5% off.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Mark Allison
    Mark Allison Member Posts: 748 ✭✭✭

    After two years of paying for a subscription, you'll own all the features you paid for over those two years.

  • Frank Sauer
    Frank Sauer Member Posts: 1,941 ✭✭✭

    Not "all" the features - just the features that are not tied to AI or "the cloud" - there is a list somewhere from Mark and I posted the "new" "ownable" for L10 FFL owners in the same thread - but the point is, in regards to the OP - a user HAS to subscribe to upgrade and even with the LFL, unlike all previous upgrades - you do not "own" anything (even if you pay for the 2 year plan) until after the two year plan is complete. (Which makes no sense - since you can't get a refund)

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 748 ✭✭✭

    Logos can't give you AI features in perpetuity because it's an ongoing cost for Logos. And of course you don't get to keep features until you pay for them. You're basically paying for them on an installment plan. If you decide not to pay for them, you don't get to keep them. And why would you get a refund? You've been having the benefit of using these features while you've been paying for them.

  • Frank Sauer
    Frank Sauer Member Posts: 1,941 ✭✭✭

    If you pay for a two year plan - you are not on a payment plan - you are "paid off" - so why make the customer wait two years for the license to be permanent? (It is non refundable)

    As to why would a user ask for a refund? Maybe the subscription fails to meet the value in a users eyes - so why not allow for prorated refunds? In the past, I seem to recall a "grace" period for purchases…

    I also understand the ongoing cost of AI, etc - I clarified your statement "you own all the features" for those that may take that as fact.

    I honestly think that a subscription for those who want AI is a very good idea (I just wish it wasn't forced on all users - a non AI offering would be nice as well)

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 748 ✭✭✭

    I didn't realize that if you paid for the entire two years up front that it wasn't refundable. If was thinking about the monthly payment plan.

    I agree that if you pay up front for two years and want to cancel after 1 month, you should be able to receive a pro-rated refund.

  • Frank Sauer
    Frank Sauer Member Posts: 1,941 ✭✭✭

    Yeah, I would say a non-refundable monthly is fair - it's the annual and the biannual that I think is bad customer service. A customer stuck with either, if the company doesn't deliver good value is a good way to lose customers long term.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 748 ✭✭✭

    Do you have a link for info on that? When I search for "perpetual license" on the Logos site I get no hits.

  • Frank Sauer
    Frank Sauer Member Posts: 1,941 ✭✭✭

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Frank Sauer
    Frank Sauer Member Posts: 1,941 ✭✭✭

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Frank Sauer
    Frank Sauer Member Posts: 1,941 ✭✭✭

    I too have seen better pricing elsewhere…. Logos was typically higher priced (not counting the discounted prices of packages) on single books - usually it seemed to be reasoned that it was due to the tagging for the resource to work well in the Logos platform….

    I haven't kept an actual log - but of the few books that I have compared recently - it's been no contest with the other options saving me a good bit…

    I know some will say that the 5% discount and 5% cash back on some subscriptions they offer will give you a better price - but I am paying for that better price…. So is it really better?

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Doc B
    Doc B Member Posts: 3,594 ✭✭✭

    Eating a steady diet of government cheese, and living in a van down by the river.

  • Dave Hooton
    Dave Hooton MVP Posts: 35,878

    I wonder if @Ice Deep got a resolution to their problem?

    Dave
    ===

    Windows 11 & Android 13