Official: How’s the New Community Site Working for You?
Comments
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Hello Jason,
If I click in the email on the blue button, I land somewhere in the forum. At page 3 or 5, but not where the post are.
Χριστὸς ἐν ὑμῖν, ἡ ἐλπὶς τῆς δόξης·
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Here are a few suggestions after using the new forums for a few weeks:
- I miss the ability to preview my post, before I submit it. This was particularly useful if I have embedded a graphic.
- I also would like the ability to use the "quote" feature and then edit the quote so it only includes the relevant portion.
- Another thing I would like to see is threaded responses, where I could respond to a particular user's comment and read additional discussion about this user's comment. If this is implemented, there should be the option to have a "flat" view of posts, which is the current display, or a "threaded" view, where responses to a specific post would be indented under the post.'
- I would the editor to allow bullet points and indented paragraphs.
- Some editing features, like boldface and italics, are available, but hidden. The old editor had more obvious commands, although some did not actually work (like indenting paragraphs).
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I'm glad that we were able to jump on that fix so quickly. Thank you for flagging that issue for us, Frank!
Sr. Community Manager at Logos.
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I getting mixed up. I just got back from Harry's thread … it's all white … no blue blocks. But over here, there's blue blocks.
OK: I figured it out. When you comment and save the comment, it's white. But if you go back and re-load, it's blue/box. I assume the blue-ing code is on the page load.
OK: Not quite. I give up.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Hi Jason,
here a suggestion for the Feedback part of the forum:
(you are looking at my 32'' monitor Chrome size at 110%) besides the usual that new post don't stand out enough and there might be a tad too much white space): The algorithm seems to equate "New" with "Trending". While I remember those being different in the old feedbear site, these days I nearly always have the same entries in "Newest" and in "Trending", so the two lists are nearly always redundant. Please either change the algorithm for trending (my POV: a new suggestion or idea is only then trending when other users support it) or replace this with another list, e.g. most-voted ideas.
Have joy in the Lord!
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@Jason Stone (Logos) and another suggestion: please look over the announcements and prune them.
While Feedback is a page I look at only once in a while, the English Forum is where I most often go - I suspect this is the same for others as well. I have a large monitor and screen estate galore, but can only see two recent posts since six non-recent announcements take up most of it. I don't know if we really need more than one about rules, overview and such. And we don't need the announcement for the next-to-latest releaste sticky at the top either (since the release notes are - helpfully - linked at the right side, do we need that at all?) Thinking further, would it be possible to put two announcements (rules and everything and the latest stable release) at the righthandside instead of the release notes and have no permanent sticky announcements at all?
Have joy in the Lord!
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You can dismiss announcements by clicking on the three dots to the right of the announcement post.
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Thank you Aaron. I dismissed them all! Now they're gone. I wonder if it's permanent … can't get them back. And Jason's updates go off into the ether.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Thanks Aaron - I hadn't seen this before.
Have joy in the Lord!
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After an announcement is dismissed it will behave like a normal post. If a user comments in the thread, it will be bumped back to the top.
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Thank you, Aaron … I guess I should have thought of that! Dismiss mean bye! Vs the actual 'un-Pin'
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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@Jason Stone (Logos) Another quirk today with the Feedback page:
Two of the three newest ideas were not really new (they were probably the ones most recently commented on), and the trending ones were actually the most recent.
Have joy in the Lord!
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Hey @Jason Stone (Logos), as I am using it more and more, I am liking it more and more. I'm getting used to it. Change can be hard, especially for those of us who used the old style forums for over a decade. The only thing that I'm still figuring out (and this isn't a complaint, just figuring out how I like it best) are the notifications. I think that I have it down, but we will see.
Thank you for the hard work!
Pastor, Mt. Leonard Baptist Church, SBC
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@Jason Stone (Logos) (or whoever else) Just to be clear – has this replaced the previous Feedbear forum for pitching ideas? And second, were all of the votes from feedbear brought over or accounted for in any way?
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How do I save this post or follow it without commenting yet?
The only comments I will make now…
- I also would like to see more posts on the page than I am seeing now. The old forum it was very easy to see a list, expand that list and see what others are posting that may interest me.
- I visit the forums less these days, but not sure if it is because I am not used to the new format or if I am finding it more difficult to quickly peruse.
- I know Jason has been listening and making improvements as suggestions have come in. So the forum is better now than when it was first introduced.
- Somehow (I really do not know how) I posted this on a different thread. I have no idea how that happened.
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Is it not possible to delete a post accidentally uploaded on the wrong thread?
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Great questions, @Danny Zacharias.
We have consolidated the two platforms into one and members can submit new ideas all the same.
All the votes except for anonymous ones have been moved with the ideas.
Sr. Community Manager at Logos.
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Posts and comments can be edited for up to one hour after publication but they cannot be deleted, primarily because deleted content can cause gaps in threads and discussions and that results in a poor experience for those looking for support.
Sr. Community Manager at Logos.
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How do I save this post or follow it without commenting yet?
Scroll to the top of the conversation and look for the icon that implies a bookmark. Bookmark conversations that you'd like to keep track of. For notifications, ensure that you have enabled notifications for bookmarked items.
I also would like to see more posts on the page than I am seeing now. The old forum it was very easy to see a list, expand that list and see what others are posting that may interest me.
When a member visits a forum for a particular topic, I believe we have 30 discussions per page on the list at present. We can consider adding more.
I visit the forums less these days, but not sure if it is because I am not used to the new format or if I am finding it more difficult to quickly peruse.
I understand that the changes do require some learning. It's a lot of history to migrate and make usable for such a large (growing) number of Logos users. I hope you do continue to visit often!
I know Jason has been listening and making improvements as suggestions have come in. So the forum is better now than when it was first introduced.
We've certainly made a lot of improvements in the six weeks that our new community has been live, and we have much more in store!
Sr. Community Manager at Logos.
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Hello Jason,
I would love to have a swipe function for trackpad users in the Notification. So I can delete the one I have read and don't want to have in the list anymore. And on the other hand, if I can put the blue dot again.
For mouse users to via a right click.
Similar what iOS or MacOS has for Mail, Messages, etc.
Thanks
Χριστὸς ἐν ὑμῖν, ἡ ἐλπὶς τῆς δόξης·
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Jason
You have 30 posts per page, but only 10 from each of the 3 categories. I am not interested in the proclaim category and so there are actually only 20 relevant on each page. I am suggesting you allow more. I do not remember how many were on a page in the old forum. You had the categories at the top for anyone to click on and go a page that brought up many posts from that category. If you have the 3 categories that show up on the page now at the top and recent posts (regardless of category) underneath, that may be better? If someone wants a full listing of 40-50 posts (per page) of one of the 3 categories, they would click on one of the 3 links at the top of the page for that category. What do you think of an idea like this?
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As Jason said, they're currently not in favor of allowing deletions. Lots of us are hoping they'll change their minds about that. There was a discussion in another thread centered on it.
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TBH I'm not a fan. I know you worked hard on it and people love it so I just chalk up to my personal preferences. The old forum had categories where I could just look at one section whereas this feels like everything plopped in one part. It is confusing to me and is why I pretty much stopped using it.
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You have 30 posts per page, but only 10 from each of the 3 categories.
The way you describe the view you're seeing makes me think you are looking at the homepage alone. Have you tried clicking "View All" under the categories that you're interested in seeing more of, or visiting the forums page found in the main menu at the top? I hope that helps, @Mark.
Sr. Community Manager at Logos.
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I mostly dabbled in the General forums and Desktop forums. I really liked the files subforum as well. From what I can tell with the new system, I go to the English forums and then select Files from Categories?
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I mostly dabbled in the General forums and Desktop forums.
Upon reviewing the "General" forum prior to migration, we found that it was very much a mixture of posts about resources, the company, nearly every platform (mobile, desktop, etc.), and much more. There was no rhyme or reason, and the siloed subcategories were nowhere near as divided as members had thought them to be. The "Desktop" subcategory would be appropriate if members made the conscious effort to navigate and post to the siloed subcategory. As a result, conversations and engagement was divided, and "General" was quite general indeed.
You and other users can equate Logos and Verbum > English Forum to "General" as it is where new users will naturally navigate to post anything that is related to Logos and Verbum applications. And you are right in that Tags or even the Search can help community members filter down what exactly they are looking for in a category.
Our goal was the remove walls and bring our community together in discussion, focused on our products or resources at the highest level.
I hope that's helpful context.
If you are interested in particular filtered views, and would like to revisit those views often, consider bookmarking a search or filter in your browser.
Here's an example with Tag:Files sorted by Newest.
Sr. Community Manager at Logos.
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It's great to hear that you're coming to enjoy the new site, @Jonathan Bradley.
The only thing that I'm still figuring out (and this isn't a complaint, just figuring out how I like it best) are the notifications.
I wanted to mention that we do have an open support ticket concerning notifications as well as "anchor links" and that ticket should be resolved soon. From what I can tell, clicking notifications from within the community as well as from email notifications (and sometimes elsewhere) may result in sending individuals to the wrong page or the wrong place in a thread of comments. If that's what you mean, I hope that we see that resolved before too long!
Sr. Community Manager at Logos.
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Yes, that helps. I wish to see quick links, though. I see that on the home page but not on the Forums page.
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Hello Jason,
The search seems to be not bad. For example I've searched a "keyword" and the "author" and it found it immediately.
BUT, then the link goes random in the thread, NOT to the correct place.
Χριστὸς ἐν ὑμῖν, ἡ ἐλπὶς τῆς δόξης·
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I started reading the "desktop" tag, but soon realised that not all desktop posts are included as many OPs do not select it.
Also can you add "features" to the filters, then if I can select desktop app, resources and features I think I would be happy.At present I have to do a lot of clicking and filtering to read what I'm interested in.
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Hello Jason,
Some images has not survived by the transitioning.
Fabian
Χριστὸς ἐν ὑμῖν, ἡ ἐλπὶς τῆς δόξης·
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I started reading the "desktop" tag, but soon realised that not all desktop posts are included as many OPs do not select it.
We are working on improvements to the community tagging and categorization, as not all members are adding tags appropriately.
Also can you add "features" to the filters, then if I can select desktop app, resources and features I think I would be happy.
There are a few missing tags, "Features" being one of them. We have an update releasing soon that should resolve this.
Thank you, @Roger Pitot.
Sr. Community Manager at Logos.
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@Jason Stone (Logos) I originally posted this elsewhere, but it seems more appropriate here:
Tbh, there doesn't seem to be any meaningful distinction between Forums and Feedback.- The feature set between Forum & Feedback is the same. (eg filtering)
- The results that should be on one page appear on the other page.
- There is not ability to search for suggested features
- It's unclear where to submit bugs
Below is the Feedback page, yet for some reason there are feature requests, questions, and discussions all within the same area.
Feedback is an interesting choice to call a page where you essentially don't want Feedback. Suggestions or Requests would make more sense. Feedback implies there is a feature that Logos has launched that it now wants responses about, not suggestions for features yet to be implemented.
In general, it feels like the new forum has sacrificed functionality for aesthetics.
(If there's a better place to post this, I'm happy to delete and repost it there).0 -
Suggestions or Requests would make more sense. Feedback implies there is a feature that Logos has launched that it now wants responses about, not suggestions for features yet to be implemented.
Absolutely. Though eventually, FL staff trudge thru it. And there's votes.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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The "new" forum pages simply illustrate how Logos no longer cares about what its customers think. Just my personal opinion.
"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley0 -
I’d love to chat with you, @Mike Childs. Just send me an email at community@logos.com, and we can find a time that works for both of us.
Sr. Community Manager at Logos.
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