BUG: Switching device orientation messes up page margins on mobile app
This bug has been reported on previous versions of the mobile app, but I thought I'd mention it again. It's a daily annoyance.
My page margins change (sometimes leaving only a few lines of text) when switching the orientation of the device. It could be related to my View Settings. I use two columns and have inline footnotes are turned on. When I rotate the device from landscape to portrait and then back, the margins are all messed up. I can two-finger swipe to a different resource and then swipe back to fix it for a short while.
I'm on an iPad Pro (11-inch) (3rd generation), running iPadOS 18.1. The Logos app is 37.0.3 (1). Here's the previous mention on the forums.
https://community.logos.com/forums/p/223725/1303754.aspx#1303754
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I can confirm it as well. I am on a stable build of iPadOS 18.1.
Dr. Nathan Parker
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Bump.
Got a new iPad Air 11-inch (M2) last week, running iPadOS 18.1.1 and Logos 37.0.3 (1). Same problem. And still a daily annoyance—I mean, I have to "fix" it 5-10 times every morning during my reading time.
Is there a better way of reporting a bug like this? Seems like this is the kind of issue that anyone thinking of purchasing Logos might notice when they download the app and simply switch from scrolling to two columns. Could be the difference between a new customer and a delete-this-app-and-all-its-data scenario.0 -
Bump.
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This looks like :
I get the feeling FL people are on vacation.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Yah, looks like.
I wish I knew how to tag it as a bug. It’s such a long-standing problem, I’m surprised more users haven’t encountered it (apparently).
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I suspect it's device screen size specific.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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It is tagged as a bug - the option has been added to the tag list that shows at the bottom of the initial post in a thread. In this case, it was transferred from the old forums and needed staff to set the tag.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Thanks! Someone must've updated the tags. Originally it was only tagged 'mobile'.
And @DMB, I suspect you're right about the screen size. Should be easy to debug, but I wonder how many are experiencing it. If it's just screen size coupled with specific settings (e.g., scrolling OFF, two columns, inline notes ON), there might be many others having this issue.
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Wonderful. Thanks, @Jason Stone (Logos)!
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I’m always hopeful when I see a new update for the mobile app. Today we’re up to 39.0.0 (125) and still no fix for this!
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Android too.
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Another update, 39.0.1 (2). Nice. Is it now fixed, so I won't have to do that workaround 17 times every time I read? Sadly, no.
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I'm still having issues with this, plus I also have an issue where the text shifts up if I switch to another app and back.
Dr. Nathan Parker
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I hadn’t notice that, but sure enough mine does the same thing now.
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We have opened a ticket for the issue where text shifts up after switching to another app.
We are not able to reliably reproduce the issue with page margins changing after changing the orientation, even though some of you report that you experience it frequently.
I would appreciate it if anyone experiencing this issue could do the following:
First, go to More > About and make sure that you have the current Stable version (39.0.1 for iOS or 39.0.0 for Android).
Then make a video of this behavior. Upload it to this thread, or email the file or a link to cs@logos.com, making sure to include a link to this thread in your email.
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Certainly. Thank you for looking into this. It's a daily irritation for some of us.
This is iOS 39.0.1 (2) on a iPad Air 11-inch M2 running iPadOS 18.2.1. It affects all resources.
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We consider these two issues )see below) to be two sides of the same coin. They are both included in the same ticket. We are working on a fix.
1. Text shifts up after navigating to another app
2. Margins change after orientation is changed
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Interesting. Thank you for looking into this.
FWIW, navigating to another app (then back) and switching to another resource (then back) seems to “fix” it (temporarily, at least) when the text has shifted up. It doesn’t seem to cause the text to shift up.
Also, I can’t replicate left-or-right margin changes after changing the orientation. But the text shifting up after an orientation change happens rather consistently.
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Always excited for a fresh update, hoping this gets fixed. Not today!
I’m running iOS 40.0.0 (186) on a iPad Air 11-inch M2 running iPadOS 18.3.1.
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Just installed 40.1.0 (3), opened my ESV, changed the orientation of my screen from portrait to landscape, and per usual the bottom margin shifted up about three inches and remained misadjusted as I turned pages. It'd sure be nice to be able to read without constantly having to switch between resources just to “fix” the margins in the resource I'm trying to read.
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Finishing up my morning reading. Here’s what it looks like when the margin shifts up on orientation change.
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Still not fixed. Just installed 40.2.0 (3) on iPadOS 18.3.2, same device. Change in screen orientation (from landscape to portrait) results in the text of the resource shifting up and remaining misadjusted on subsequent page turns.
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40.2.1 (2) installed … still not fixed. Frustrating.
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Here’s the bottom margin on my ESV this morning. Designed for “deep study”, but apparently not for reading.
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Updated to 40.2.2 (2) this morning. Still not fixed.
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Must be that bubblin' crude!
Though the over-whelming silence seems especially impressive, after them noticing 2 sides to the coin.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Assuming the best here, this must be a tough one to fix. It impacts the most basic function of the app—reading!
I wonder if most users are scrollers instead of page turners. I prefer two columns with the footnotes turned on, which seem to be the problem lies.
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Reading this lunch time, I decided to experience 'your' very own bug. I usually read vertical, so I did horizontal. Of course, 'your' bug appeared on return to vertical.
So, making lemonade out of lemons, I rationalized, my iphone was too long anyway … the shortened text is 'good'.
Then, I made the mistake of highlighting … which corrected the text on re-draw. Sigh .. my lemonade disappeared.
Clearly, it's an easy fix … just fix it.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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This bug hit a new “high” for the lower margin this morning!
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Wow … definitely a Jethro bug.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Since the bug seems a new member of the Faithlife team, and settling in for the duration.
Tonight, I was reading horizontal (screen), 2 columns. Clicked on a highlight to review. Clicked back on the text area. And met our bug … he really has extended his talents.
Notice column 1 has text disappearing before arriving at column 2. It's like half the text area has moved up out of sight. Not easy reading.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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No, that doesn't make for easy reading! But alway glad see this issue get bumped again. I experience this bug every single morning. Literally.
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Updated to 41.0.0 (56) this morning. Still broke.
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This issue will be fixed when version 42 is released.
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Fantastic! I’m grateful. Thanks for the update, Joe.
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Just installed v40.0.0 (210). This bug seems to have been SQUASHED! Thank you. Thank you. Thank you.
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