Saving the layout...

I can't figure out how to save my layout. It keeps going back to a default instead of keeping my books and panels open. I read the instructions but they do not help. It does not work in the web app or the desktop app. Can anyone help?

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Accepted answers

Graham Criddle

Which instructions did you read - and in what way did they not help?

If you haven't seen the support article here does that help at all?

(And I suggest focusing on desktop initially - that provides the most functionality in terms of saving and restoring layouts)

Theophan Dort

You didn't say what you've tried, specifically, and what happened when you did that, so maybe you've already tried this and it didn't work. But just in case, click on the Layouts button (the left red circle in the image below), and then click on the "Save as Named Layout" button (the right-hand red circle).
That should, at least, save a layout in the list of "Saved Layouts" you see at the left of the image below with whatever name you chose.
Then, when you click on "Layouts" the next time, you should be able to click on the name you saved your layout under in that list of "saved layouts," and it should open that up exactly as it was when you saved it.

If you've done exactly those things, and something didn't work, try to take a screenshot of what you did and what you see as a result, and hopefully someone who knows more than I do will help. :)

Graham Criddle

That is a screenshot from the web app - you can tell becuase of the Quick actions section on the toolbar

Please upload a screenshot from the desktop

All comments

Graham Criddle

Which instructions did you read - and in what way did they not help?

If you haven't seen the support article here does that help at all?

(And I suggest focusing on desktop initially - that provides the most functionality in terms of saving and restoring layouts)

Theophan Dort

You didn't say what you've tried, specifically, and what happened when you did that, so maybe you've already tried this and it didn't work. But just in case, click on the Layouts button (the left red circle in the image below), and then click on the "Save as Named Layout" button (the right-hand red circle).
That should, at least, save a layout in the list of "Saved Layouts" you see at the left of the image below with whatever name you chose.
Then, when you click on "Layouts" the next time, you should be able to click on the name you saved your layout under in that list of "saved layouts," and it should open that up exactly as it was when you saved it.

If you've done exactly those things, and something didn't work, try to take a screenshot of what you did and what you see as a result, and hopefully someone who knows more than I do will help. :)

Gregory Andre Marinkovich

Thank you for the response. When I push that button it does not look like the above — see attachment.

Screenshot 2026-01-04 053447.png

Graham Criddle

When I push that button it does not look like the above — see attachment.

Your screenshot suggests you are doing this on the web app

What do you see on desktop?

Gregory Andre Marinkovich

Thanks. No. That's what it looks like on the desktop version as well.

Graham Criddle

Please post a full screen screenshot of this on desktop

Gregory Andre Marinkovich

Thank you for helping me. I have a message into technical support as well…

Screenshot 2026-01-05 115204.png

Graham Criddle

That is a screenshot from the web app - you can tell becuase of the Quick actions section on the toolbar

Please upload a screenshot from the desktop

Gregory Andre Marinkovich

Thank you so much. I downloaded the app I was using from the top of the webpage. The stand alone desktop app is different and has the settings that you showed. Thank you again for your help.

Gregory Kavonius

I'm unable to save a layout in the Web App.

Bernhard

Bookmark the full URL in your browser to do that.

Gregory Andre Marinkovich

Thank you…

J.D. Matthews

I use the web app about as much as the desktop app.

In the past my session would restore on each device, but recently the web app has started opening up with an empty layout.

I don't know if it is something on my machine or an app update, but the start up behavior has changed.