Installation was not smoothly. It cannot be opened and crashed my computer.
Dan
Hi Dan,
Please always post log files whenever you experience a crash. See Phil's Beta Testing Guidelines (http://community.logos.com/forums/t/728.aspx) for more information.
Hi Bradley,
I follow all the procedures and Logos 4 private best still can not be opened. I decide to remove the software and drop this test.
I decide to remove the software and drop this test.
At least provide the details of your system as per the guidelines.
I decide to remove the software and drop this test. Dan
Hi Joe,
Thanks for your encouragement. I try reinstallation and double click the program. It happened again. The program won't open and tell me there are problems and shut down automatically. Would you please let me know what I have to do for this situation?
Hi Joe, Thanks for your encouragement. I try reinsatllation and double click the program. It happened again. The program won't open and tell me there are problems and shut down automatically. Would you please let me know what I have to do for this situation? Dan
Thanks for your encouragement. I try reinsatllation and double click the program. It happened again. The program won't open and tell me there are problems and shut down automatically. Would you please let me know what I have to do for this situation?
Hi Daniel, what language version of Windows you use? English, or some other? I have also problem with Indexer not running and that crushing also Logos 4. I use Czech Vista Business SP2. I hope Logos will look at the problem.
Hi Bohuslav,
I use Chinese version. I think it is the problem.
Hi Bohuslav, I use Chinese version. I think it is the problem. Dan
Hi Dan, we received your log files. In the mean time, I was told you can get into the program using English in your OS, and then you can switch back to your Chinese when you are in the program. Let me know how things go.
Hi George,
My Operating System is a Chinese version not multi-language version. It cannot switch to other language. But it works for English program perfectly well. This is a wonderful operating system. You may look into the log file and fix the bugs.
Hi George, My Operating System is a Chinese version not multi-language version. It cannot switch to other language. But it works for English program perfectly well. This is a wonderful operating system. You may look into the log file and fix the bugs. Dan
Hi Dan. I also use Czech Vista, not multilingual. What solved my problem (and what I suggest to you) is not switching the language of your OS, just when you go the the Control Panels you find Local Setup and you change the date, currency and time display to US English. It is not fix of course. It is work-around before Logos guys fix the bug. Are you able to have multiple language keyboards? Like English, Chinese, German? If yes, you should have also the way to setup the date and time display.
Anyways, if you wnat to wait after Logos guys repare the bug, it is fine. For me, I was to currious to see the new program so I can live with the little inconvinience for now that it shows the date and time in my emails for example in English, with their a.m. and p.m.'s. Not a big problem really. They promised to fix it in the Beta 2.
Thanks for your information. I did what your suggestions. My OS is in Chinese version, but the date and other information setting are in English. This OS combines Chinese and English language. It makes no difference for me to switch to either one.
Hi Bohuslav, Thanks for your information. I did what your suggestions. My OS is in Chinese version, but the date and other information setting are in English. This OS combines Chinese and English language. It makes no difference for me to switch to either one. Dan
Sorry about this Dan, thanks for the information. We are working on a solution for this. Beta 2 will be coming out shortly and we would like you to try again with that. Thanks for your patience.
Hi Dan, please try this link: http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe
This will Install Beta 2 and there was a fix to not crash with the language issues. Please let me know how this goes, sorry for the delay!
It is good to find the problem for the launching of Beta 3. I try to use tool to set up exegetical guid and other functions. It crashed again. Do you want my log files?
Hi George, It is good to find the problem for the launching of Beta 3. I try to use tool to set up exegetical guid and other functions. It crashed again. Do you want my log files? Dan
Yes, you may include them in posting here by clicking the 'Options" button and then clicking Add/Update button. You may zip up your Logos4.log and Logos4Indexer.log and attach that zip file.
