logos 4 private beta

Hi Dan,

Please always post log files whenever you experience a crash. See Phil's Beta Testing Guidelines (http://community.logos.com/forums/t/728.aspx) for more information.

Hi Bradley,

I follow all the procedures and Logos 4 private best still can not be opened.  I decide to remove the software and drop this test.

Dan

C'mon brother. Stick it out. This is why Logos needs beta testers so the program will be stable on different systems. They need your help and so do we. Please stick with it :-)

I decide to remove the software and drop this test.

At least provide the details of your system as per the guidelines.

 I decide to remove the software and drop this test.

Dan

Hi Dan, why not stick it out for a few days and give others the opportunity to support you?  I will wait for the dvd and then start (and I may feel as you do at times)  but meanwhile,  I am reading every post in every thread and learning a lot.  This is a great environment to learn in.

Hi Joe,

Thanks for your encouragement.  I try reinstallation and double click the program.  It happened again.  The program won't open and tell me there are problems and shut down automatically.  Would you please let me know what I have to do for this situation?

Dan

Hi Daniel,
Thanks for sticking in there brother :-)

First, can you post the technical specifications for your computer? Operating System? Memory? etc... This will help Logos know if there is a bug in the download and if it can be fixed.

After that, i am sure they will give some hints on how to get up and running.

Blessings!

Hi Joe,

Thanks for your encouragement.  I try reinsatllation and double click the program.  It happened again.  The program won't open and tell me there are problems and shut down automatically.  Would you please let me know what I have to do for this situation?

Dan

Hi Daniel, what language version of Windows you use? English, or some other? I have also problem with Indexer not running and that crushing also Logos 4. I use Czech Vista Business SP2. I hope Logos will look at the problem.

Hi Joe,

My system is Microsoft Windows XP professional version 2002 service pack 3.  My computer is Inter (R) Pentium (R) 4 cpu 3.pp GHz.

Dan

Hi Bohuslav,

I use Chinese version.  I think it is the problem.

Dan

I try reinstallation and double
click the program.  It happened again.  The program won't open and tell
me there are problems and shut down automatically.  Would you please
let me know what I have to do for this situation?

Dan, we need your log files. They will be in My Documents\Libronix Log Files. Please attach them to your next post. We'll need to take a look at them to figure out what is going on. Thanks!

Hi Bohuslav,

I use Chinese version.  I think it is the problem.

Dan

Dan I might have a solution for you, please attach those logs before doing this. Can you switch your langauge to English? Another user had this problem and switching to English allowed his indexer to begin and he was able to login and use the program.

Hi Bohuslav,

I use Chinese version.  I think it is the problem.

Dan

Hi Dan, we received your log files. In the mean time, I was told you can get into the program using English in your OS, and then you can switch back to your Chinese when you are in the program. Let me know how things go.

 

Hi Bohuslav,

I use Chinese version.  I think it is the problem.

Dan

Yes, Dan, I think you can use the same method I used. I was really frustrated, trying to install Logos on 4 machines with the same result. The only common thing was Localized Date and Time etc. In the (how you call it in English) Setup Panels in your OS. It will not change your Vista or XP to English language, it will just change the way your date, time and currency displays. Set it to US English and you should be OK. It worked to me in both Vista and XP OS.

However (and that is also info for Logos guys) when I turned it back to localized Czech version of Date and time, it crashed Indexer again. Switching back to US English allowed again to open the Logos and start Indexer if needed.

It does also one more thing: When I switched back to Czech (before it crushed Logos), it showed Bible references in German (yes, German). There was no way to write a reference in English. It did not work. I think I found the source of the problem. Hope you will fix it in the next Beta. Till than we have to live with the English Date and Time display. (It has nothing to do with the Time Zone. You can set it up to wherever you are.) I am glad we can have that work-around.

Blessing

Hi Dan, we received your log files. In the mean time, I was told you can get into the program using English in your OS, and then you can switch back to your Chinese when you are in the program. Let me know how things go.

Hi George. Just in case you would not notice my post to Dan. I explain my further info on the need to switch localized Time and Date in the OS to US English. I hope it might help other guys also. Thanks.

Thanks, yes this is very helpful.

Hi Bohuslaw,

Thanks for your suggestion.  It does not work on my Chiense version Operating System.  I do not have any problems to run all other English programs.  They all operate perfectly well.  It may have some bugs or other insufficent setting in this beta version.  They may have to look into and fix it.

 

Dan

Hi George,

My Operating System is a Chinese version not multi-language version. It cannot switch to other language.  But it works for English program perfectly well.  This is a wonderful operating system.  You may look into the log file and fix the bugs.

 

Dan

Hi George,

My Operating System is a Chinese version not multi-language version. It cannot switch to other language.  But it works for English program perfectly well.  This is a wonderful operating system.  You may look into the log file and fix the bugs.

 

Dan

Hi Dan. I also use Czech Vista, not multilingual. What solved my problem (and what I suggest to you) is not switching the language of your OS, just when you go the the Control Panels you find Local Setup and you change the date, currency and time display to US English. It is not fix of course. It is work-around before Logos guys fix the bug. Are you able to have multiple language keyboards? Like English, Chinese, German? If yes, you should have also the way to setup the date and time display.

Anyways, if you wnat to wait after Logos guys repare the bug, it is fine. For me, I was to currious to see the new program so I can live with the little inconvinience for now that it shows the date and time in my emails for example in English, with their a.m. and p.m.'s. Not a big problem really. They promised to fix it in the Beta 2.

Hi Bohuslav,

Thanks for your information.  I did what your suggestions.  My OS is in Chinese version,  but the date and other information setting are in English.  This OS combines Chinese and English language.  It makes no difference for me to switch to either one.

 

Dan

Hi Bohuslav,

Thanks for your information.  I did what your suggestions.  My OS is in Chinese version,  but the date and other information setting are in English.  This OS combines Chinese and English language.  It makes no difference for me to switch to either one.

 

Dan

Sorry about that. It definitely solved the problem in my Czech Vistas and XP. I tried it on both.

Hi Bohuslav,

Thanks for your information.  I did what your suggestions.  My OS is in Chinese version,  but the date and other information setting are in English.  This OS combines Chinese and English language.  It makes no difference for me to switch to either one.

 

Dan

Sorry about this Dan, thanks for the information. We are working on a solution for this. Beta 2 will be coming out shortly and we would like you to try again with that. Thanks for your patience.

Hi Dan, please try this link: http://downloads.logos.com/LBS4/LDLS4Installer/Logos4Setup.exe

This will Install Beta 2 and there was a fix to not crash with the language issues. Please let me know how this goes, sorry for the delay!

Hi George,

It is good to find the problem for the launching of Beta 3.  I try to use tool to set up exegetical guid and other functions.  It crashed again.  Do you want my log files?

Dan

Hi George,

It is good to find the problem for the launching of Beta 3.  I try to use tool to set up exegetical guid and other functions.  It crashed again.  Do you want my log files?

Dan

Yes, you may include them in posting here by clicking the 'Options" button and then clicking Add/Update button. You may zip up your Logos4.log and Logos4Indexer.log and attach that zip file.

Attached file is for your reference.

Search Word (repent) from my 30 English bible resources. Only 3 versions were appeared.  But it is no finding (0 hits in 0 verses). 

Well Daniel, I tried it with my top for - Word Search repent - and came up with 302 hits in 93 verses in 4.92 seconds. So it did work. I then tried it across all of my bibles and L4B3 blew up [:D].

Attaching log...

 

I used "word by word" tool.  It only appeared three dictionary books.  I have more than 15 books.  What happened to other books!  How do I change different version of bible such as from English to Chinese bible when I read commentary or other verses without interrupting the existing bible version?

 

dan

Well Daniel, I tried it with my top for - Word Search repent - and came up with 302 hits in 93 verses in 4.92 seconds. So it did work. I then tried it across all of my bibles and L4B3 blew up

Dunno if I'm blessed or what, but:

Top Bibles: 69 results in 65 verses (0.07 sec) -- for some reason this is only the ESV, I must have only one "Top Bible".

All Bibles: 2,320 results in 2159 verses (0.36 sec)

Word search entire library: 73,170 results in 37,781 articles (1.36 sec)

All was functional with no problems. Using beta 3. Even doing stuff in Graph Bible Search Results was snappy (except for "Show Zero Items", which bogged me down). Dunno if it matters, but I did the search by typing "search repent" in the command box. It did the library search first, then I clicked the dialog to do the Bible searches.

This is on my home computer, an HP box (Vista Home Premium 64 bit, 4 gigs of RAM and an "AMD Phenom(tm) 3400 Triple-Core Processor 2.10 GHz", whatever that is) which I bought at Costco over a year ago for under $1K.

Bible Word Study under Textual Searches, it happened the same result.  (0 hits 0verses).  I do not know what happened to my beta 3.

Daniel, please refer to the Release Notes. This has been producing incorrect results for Betas 1, 2, & 3.

Thanks!

Well Daniel, I tried it with my top for - Word Search repent - and came up with 302 hits in 93 verses in 4.92 seconds. So it did work. I then tried it across all of my bibles and L4B3 blew up .

Attaching log...

 

Thanks Kenneth, I have reported your crash. Next time you encounter a crash go ahead and create a new thread for it (with your entire repro steps) thanks.

Thanks George will do.

My Textual Searches on Beta4 still is 0 hits in 0 verses for bible word study.

Dan

Hi George,

My Beta 4 does not run smoothly.  It crash all the time.

Hi George,

My Beta 4 does not run smoothly.  It crash all the time.

Hi Daniel thanks for the log, we are investigating this issue. So it crashes pretty often? Please try to post logs for every single crash you encounter, this will help us out a lot, and also it helps to know what you were doing before it crashed. It is good to describe your steps in reproducing this crash, an example can be found at the Beta Testing Guidelines thread: http://community.logos.com/forums/t/728.aspx

Hi George,

Re: beta4

I tried to use Word Tree on Passage Analysis for Chinese Bible verses.  I typed in any Chinese key word.  It runs beautifully. 

Beta 5

Re textual search

I run "tabernacle" search.  The results are 0 hits in 0 verses for The Contemporary English Version.

ESV, New KingJames, Amplified,  and American Standard version are OK.

 

Beta 5

Re textual search

I run "tabernacle" search.  The results are 0 hits in 0 verses for The Contemporary English Version.

ESV, New KingJames, Amplified,  and American Standard version are OK.

 

Hi Daniel,

The word "tabernacle" does not occur anywhere in "The Contemporary English Version" of the Bible. To confirm this I opened the CEV, pressed Ctrl+F to open the Find box, typed tabernacle, and pressed Enter. It did not find that word.

For new reports of this type, that aren't post-install crashes, could you start a new thread in the Logos 4 Private Beta > Features subforum?

Thank you,
Melissa

Thanks!

Re: Beta 7

I tried to activate the prounciation in the tool.  It crashed my computer.

 

Dan

Hi are you able to reproduce this crash? Can you be more specific about the steps you took possibly in a numerical list? If you can reproduce this please post that new log as well. Thanks. 

Hi George,

Re B8

Tried to run Exegetical guide and the computer was frozen.

Hi Daniel,

No error was reported in the log, however, the last item was that the Update Manager was starting. Perhaps it was downloading or installing an update when the program froze. Is the small, blue Logos icon in the system tray on the right side of the Windows taskbar? If it is, when you hover over it, or right click on it, what does it say?

Thanks,
Melissa

Re Beta9

I cannot open logos 4.  It crashed immediately when I tried to open it.

Hold down the CTRL key as you open L4 then select "Open to Blank Screen" (or something like that). This is a problem with B9 that should be fixed with RC1 (currently being downloaded on my machine).

I have The First Primer Hebrew.  It works on LDLS but not Logos Bible software 4.  Can you let me know how to let it work on Logos Bible software 4？  Thanks!

 

Dan

Logos is working to convert all of their 3.0 resources to work in 4.0.