I think the "Orders" page is missing one of my purchases
I purchased Lange commentaries, but it does not show up in my purchases. Does anyone else notice any purchases that are missing?
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In going through some of my other purchases, I've also noticed that the Biblical Counseling Collection and The Works of Van Til are not included in my orders.
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I just bought Reformed Dogmatics and the John Piper Collection this weekend and they both show on my Orders page. I did notice they do not yet have the grayed out "add to cart" button on the Products page.
Logos 7 Collectors Edition
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Resources you buy from other suppliers (i.e. not direct from Logos) are not included.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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These purchases I made through Logos, through customer sales and not online. Would that make a difference?
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Ronald Quick said:
These purchases I made through Logos, through customer sales and not online. Would that make a difference?
No, it shouldn't do. I'm not aware of any orders that I'm missing, and I make quite a few via email rather than online. Perhaps you should call CS?
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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They are closed, so I will call them tomorrow.
Thanks,
Ron
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