I downloaded the Logos 4 app for my Iphone and absolutely love it! However, I noticed that the Word Biblical Commentary series that is in my library is not available on the Iphone app. I am assuming that it will be in the future. Is that correct?
I would suggest contacting customer service. I have been using the WBC on my iphone for months now. I know I had an issue where somethings were not working on my iphone and after calling i was told some setting needed to be switched on by them. I am guessing it is something similar with your case.
-Dan
I too cannot download my Word Commentaries even though it indicates they are available for download.
I talked with tech support and they informed that the WBC was not yet available for use with the basic Logos 4 package. However, as a workaround, you can go to www.biblia.com and and login using your Logos ID and password. You can then access the WBC there if it is a part of your library. The technician did hint that the WBC would be a part of the basic package at some point in the near future. So, I guess we will have to be patient.
Blessings,
Tom Kitchens
I talked with tech support and they informed that the WBC was not yet available for use with the basic Logos 4 package.
I'm not sure what that means... if you have Logos 4 (meaning you paid for the crossgrade, an upgrade, or purchased Logos 4 directly) and you have WBC then you should be able to access it from your iPhone/iPad, as the below screenshot demonstrates (taken from my iPad; I should have had it displaying tools or something to make this more obvious):
I've got access to the WBC through the Logos App on my iPad.
I'm not sure why you have access to your WBC and I don't. In fact, when I log in on my IPhone I don't recognize any of the books in my library. It doesn't even look like my library at all. There are books there that I know I didn't purchase and the books that I did purchase aren't showing up..... :-(
Do you use Logos 4? Were you originally a Logos 3 user who installed Logos 4? If so, did you ever get the Logos 4 minimum crossgrade? This is required to access resources on the iPhone:
http://www.logos.com/minimalcrossgrade
If that isn't it then I'm not sure why you are having this problem.
I have Logos 4 on my laptop and I log in on my IPhone using my Logos id and password. I will just have to have another talk with tech support, I guess. Thanks for all your help.
Thomas, you need to purchase a Logos 4 base packing. Just installing Logos 4 doesn't give you access to resources you purchased for LDLS3.
