Indexing

Since the lastest download (two days ago) IE keeps telling me that "Logos Bible Software Indexer has stopped working."

HELP

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First enable logging and post the Logos and indexer logs to the forum http://wiki.logos.com/Diagnostic_Logging ; http://wiki.logos.com/Uploading_Logs .

Once we have logs someone around here can recommend a course of action.

Dick Gorski

Be sure to back up everything before you try any solutions. I followed the instructions provided me on the forums and now Logos4 is useless--no resources in the library at all. And indexer is still not working. I know that many people have had their issues resolved by deleting files or, as a last resort, re-installing, but I can testify that it may render your investment useless. Be sure to back up first.

Dave Hooton

https://community.logos.com/discussion/comment/94695#Comment_94695

Be sure to back up everything before you try any solutions. I followed the instructions provided me on the forums and now Logos4 is useless--no resources in the library at all.

Dick,

I take it you refer to your post in http://community.logos.com/forums/t/11631.aspx?PageIndex=2 ? It's not clear exactly what you attempted that you should end up with NO resources, but rolling back to a previous restore point certainly isn't one recommended as a fix for L4 (as opposed to Windows Updates). Perhaps you could clarify your actions in that post (not here) and we'll see what we can do.

Larry Griffin

https://community.logos.com/discussion/comment/94684#Comment_94684

How do I enable logging?

Mark Barnes

https://community.logos.com/discussion/comment/226783#Comment_226783

How do I enable logging?

Follow Kevin's links, above.

Larry Griffin

https://community.logos.com/discussion/comment/226788#Comment_226788

My Logos 4 tries to index, but never makes it through. I get a message saying it has failed, and do I want to send a report to Microsoft.

Here are the logs.

8420.Logos4.log

6354.Logos4Indexer.log

8836.Logos4IndexerCrash.txt

TCBlack

https://community.logos.com/discussion/comment/226800#Comment_226800

Larry this has shown up before and appears to be related to a corrupted interlinear.

Problem solved by deleting all resources for KJV1900 and NASB95, then updating resources and reindexing. See http://community.logos.com/forums/t/27367.aspx.

Also note this page: Bug: Indexer – No translation word

Reading through the list there are several solutions which vary from deleting the offending interlinear if you can isolate it and then restarting logos.

Based upon your indexer log it looks like it's your LLS:KJV1900. I suggest you delete that file (you can hide it and then restart Logos, then unhide it and restart logos again)

Kevin Becker

https://community.logos.com/discussion/comment/226805#Comment_226805

Here's the more detailed instructions that have been passed out for this error

[quote]

This appears to be a known problem, the solution to which is as follows:

Delete the NASB95.logos4,
NASBOT.lbsrvi, NASBNT.lbsrvi, KJV1900.logos4, KJV1900NT.lbsrvi, and
KJV1900OT.lbsrvi files.

They are in
C:\Users\userfolder\AppData\Local\Logos4\Data\uniquefolder\ResourceManager\Resources.

Once the files are
deleted, restart Logos 4 and enter the command Update
Resources.

Allow the program
to download the updates and restart Logos 4 again.

After Logos 4 loads
check your library to make sure the Bibles have completely
re-downloaded:

Open the King James
Version (1900) and make sure the Interlinear Data is available in the Old and
New Testaments.

Repeat with the New
American Standard Bible (1995).

If the books do not
show up they may be still in the Downloaded folder.

Close Logos
4 and
go to the following location
C:\Users\userfolder\AppData\Local\Logos4\Data\ uniquefolder
\ResourceManager\

Delete the
ResourceManager.db file and restart Logos 4 to force
discovery.

After Logos 4
reopens repeat step 4, if the Bibles appear to confirm the interlinear
information is there as well.

TCBlack

https://community.logos.com/discussion/comment/226807#Comment_226807

Thanks Kevin I added that to your original bug report listed above at the bottom.

Bug: Indexer – No translation word http://wiki.logos.com/Bug$3a_Indexer_%e2%80%93_No_translation_word

Jeff

I am having the same problem where my indexer crashed almost every time Logos is started

37048.Logos4.log 2768.Logos4Error.log 1538.Logos4Indexer.log 8156.Logos4IndexerCrash.txt 3771.Logos4IndexerError.log

Dave Hooton

https://community.logos.com/discussion/comment/300735#Comment_300735

I am having the same problem where my indexer crashed almost every time Logos is started

It's a similar problem, but what you need to do is delete the Bible Index to force a rebuild:-

ensure you can view hidden files and folders (Control Panel | Folder Options)
delete the folder C:\Users\jeffk\AppData\Local\Logos4\Data\wwlvpeeh.cse\BibleIndex
restart L4 and indexing will start

It should also index a few resources in the larger Library Index. Please upload logs if it crashes again.