Download gone berserk? Server gone wild? Maybe a new download popped in after the file size calculated? Something awry...
Up to 8702%...
10103% ! Wow something big coming!
I've seen others report it. There's a bug that's making it download updates over and over. Cancel the download and restart Logos.
Yes stuff like that has been seen. Please zip up your logs and post them here for the developers.
No notice in email. I guess time will tell if this is some of the prepubs from today or I am downloading all of logos.com or something...
OK I canceled it, and then the Indexer crashed. Here are the three logs. Let me know what you see!
6888.Logos4.log
1205.Logos4Indexer.log
3240.Logos4IndexerCrash.txt
I just had the same thing this afternoon. Here are my logs.
3056.Logos4 (3).zip
As near as I can recall here was the sequence. DT=desk top computer; LT=laptop computer.
I know this to too much information, But who knows maybe he solitaire game was the key.
Not likely. I wasn't playing solitaire, and I got this bug, too. It's interesting that it seems to happen in waves, just on certain days or for certain updates, and to lots of people on those days. But then we can go a couple of weeks without hearing about it again.
After I posted my logs last night, I restarted Logos (this was on my desktop) and went to bed. I checked it long enough to see it came up ok, and indexing started, as I did get a prepub yesterday. Just got up this morning, checked the computer, and it's downloading again - it's right now at 9568% of 66.7 MB. I'll cancel the download again.
Any advice how to stop this?
BTW I am on RC-1 of 4.2a.
Just stopped the download, and the indexer crashed again. From what I can tell from the folders, any indexing finished about 8 hours ago (this is a fast machine too, it can do a full reindex in 3 hours or less).
BTW I forgot to mention, referencing Frank's post. I was out all day, and didn't even bring Logos up before this all started, nor did I use my computer for anything else. No solitaire for me [:)]
One last piece of data - it appears it downloaded 3 PrePubs after I went to bed. It must have downloaded them and kept on going like the Energizer bunny? It's indexing now, which caused me to check my library count plus my latest downloads (I can do rating:=0 and see anything new downloaded quickly). They appear ok but I haven't done much with them yet.
So it may not happen again until I get another download? I hope someone can figure this one out...thanks!
In order to continue trying to duplicate this bug, buy more books. Logos won't complain [:D].
Yea, it's a plot....I may get a prepub today though.
Note it did not happen on my laptop, so it's not account-based.
I am hoping Dave Hooton can give it the old "Delete this folder..." and resolve this for me!
It was downloading the Qumran database off prepub right now, and the same thing happened - it just downloads forever, then the Indexer crashed. Melissa or Bradley is this a known big, does anyone have any ideas on this?
This is a bug we're looking into. (Unfortunately, we haven't been able to reproduce it here yet, either inside or outside the Logos network.)
This bug should be fixed in 4.2a SR-2.
Thanks Bradley, nice job finding it!
Thanks! It's been happening to me a lot lately, so I'm looking forward to it being fixed.
We're pretty sure (that's a technical term) that SR-2 resolves the issue, but we still don't have a comprehensive repro in-house that generates the exact same logs we were receiving from you (using pre-SR-2 code). So please let us know if you see any problems with your next download; this is still an open issue for us and confirmation that it is/isn't fixed will be very helpful. (We shipped SR-2 because we know it will fix a downloading problem on Mac, and are pretty sure that it's the right fix for Windows. It's possible it might not fix the problem, but it won't make anything worse.)
I am pretty sure I received the 11 volume Genesis prepub yesterday after the upgrade to SR-2 and it didn't do it, but I can't exactly remember as they were around the same time. It looks like I may get a prepub next week so I'll post if any problems. Thanks again Bradley and to the dev staff!
