Cannot connect to internet to synchronize licenses
I have Logos version 3.0g and I am unable to connect to synchronize my licenses. I can connect to the internet, but when I press next a box pops up saying "You must be connected to the internet for this action to succeed. Check your internet connection and try again". I am running Windows 7 Home premium 64-bit on a DSL connection with both Internet Explorer 9 and Firefox 4 installed. Thank You.
Comments
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David Sekirka said:
I have Logos version 3.0g and I am unable to connect to synchronize my licenses. I can connect to the internet, but when I press next a box pops up saying "You must be connected to the internet for this action to succeed. Check your internet connection and try again".
David,
Based on your experience, I thought I would see if my Logos 3.0g could sync licenses. I get the same error you do and this is the first time I have gotten this kind of error. You're not alone. I am running XPsp3 with a working dsl connection and IE 8.
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Could be a server side problem with Logos. If so, they may know of it and it might get cleared up. If that doesn't happen in a few hours, contact tech@logos.com
Pastor, North Park Baptist Church
Bridgeport, CT USA
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Joan Korte said:
I thought I would see if my Logos 3.0g could sync licenses. I get the same error you do and this is the first time I have gotten this kind of error. You're not alone. I am running XPsp3 with a working dsl connection and IE 8.
David I have the same set up as Joan. [:|]
Just ran it with no problem. [:$]
Try it again, I think it was a temp problem as Mark Smith has suggested. [:)]
http://hombrereformado.blogspot.com/ Solo a Dios la Gloria Apoyo
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I just tried it again and still no joy in Mudville. [:D]
EDIT: I was able to update my resources in Libronix so the updater works.
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I just fired up my Libronix laptop and was able to sync just fine, so it isn't a server problem. Could you be having firewall issues? Maybe a new update to your anti-virus software recently created an issue. Have you tried rebooting?
Pastor, North Park Baptist Church
Bridgeport, CT USA
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I sync'd on Libronix yesterday, so the problem must have started last night.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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I just Tried Agian and still didn't work. If its any help Im running Zone Alarm free firewall and Avast 6 free Anti-virus
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Still no sync. I'm running McAfee Security suite and I just disabled the firewall to see if that would help. It didn't.
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It's working fine now.
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It sounds like a call to support might save time and help unravel the problem since not all of us are having it and it isn't confined to a particular operating system or antivirus program.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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Pastor, North Park Baptist Church
Bridgeport, CT USA
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Yes, Mark, thanks for your help.
David, is it working for you?
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I tried Disabling Zone Alarm, Avast and the Windows 7 built in Firewall, but still was unable to connect.
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