Not Sure Uprade is Worth the Time or Money

GS
GS Member Posts: 48 ✭✭
edited November 20 in English Forum

My upgrade from v3 Gold to v4 Platinum went smoothly, resources are downloaded and indexed and the program seems to run on my Vista laptop without any discernable problems.  However, from my perspective Logos 4 is not an improvement on the previous version with respect to usability.  Time may well prove that searching is quicker and more intuitive but using the new interface is frustrating and it seems much less flexible with respect to customization than v3.  There are several features regarding the interface that are simply annoying (e.g. when creating collections the screen automatically scrolls back to the top of the resource list when a resource is dragged to the exclude window necessitating a repetitive scroll - drag - scroll routine).  Also, Logos 4 no longer allows one to print portions or pages of resources directly from the program.  So far I'm not pursuaded that the upgrade was worth the expenditure out of my tight book budget and I won't be uninstalling v3 anytime soon ... I'd encourage folks to wait and see on this one; it may well get better as Logos tweaks and upgrades but right now v3 is a more useable tool.

gs

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Comments

  • Don Awalt
    Don Awalt Member Posts: 3,521 ✭✭✭

    I am actually a little surprised at the list of features that are not included.  Some of these are ones people really rely on, I would think that Logos would want people to upgrade and not look back once the release comes out. It seems at a minimum that the way to go will be to run both versions in parallel; how efficient is that? To me prayer lists, full view interlinears, PBB, sentence diagramming, custom lectionaries, and others are regular features.  How could Logos expect people to use version 4 for as much as 6-8 months without them?

    IMHO this product was released too early.  You just don't take away core functionality from an existing product  no matter how good the new stuff is....my two cents...

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,408 ✭✭✭

    As one of the beta testers who made this argument, I am not surprised that you are saying this.

    You can run 4 most of the time but only open 3 when you want. But if that is not acceptable and those features are too important then of course you should wait to upgrade.

    Remember that for new customers, they will not miss when they never knew was there. And the holiday season is a big time for a company to get orders for new customers.  So I can understand them wanting to get it out in November. Sadly us sentence diagramming users will have to run both or wait on 4.

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • TCBlack
    TCBlack Member Posts: 10,978 ✭✭✭

    Gregg,

    I appreciate your candor - many (all?) of us in the beta group hated the interface on day one.  But after a few days our tone started changing.  After two months I like it!

    using the new interface is frustrating and it seems much less flexible with respect to customization than v3. 

    One of the design goals of Logos this time around was to craft good defaults into the program.  Customization is somewhat limited at this time, but there are hints and indications that once the release hubub has died down Logos will begin implementing community requested changes.  I believe they will - they have always listened in the past.

    when creating collections the screen automatically scrolls back to the top of the resource list when a resource is dragged to the exclude window necessitating a repetitive scroll - drag - scroll routine

    It sounds like  you're clicking your library button and then trying to organize.  Try one of these options to get rid of that problem.
    1. Click and drag that library button into a docked window.
    2. Type Open Library in the command bar

    Both of those will do the same thing.  From there you can float, dock, undock move your library around till you like where it is.

    Also, Logos 4 no longer allows one to print portions or pages of resources directly from the program.

    That is coming later.  I believe there's a reference to it on the missing features page (look in my sig for the link).

    I'd encourage folks to wait and see on this one; it may well get better as Logos tweaks and upgrades but right now v3 is a more useable tool.

    You're mileage may vary Gregg.  I guess it all depends on HOW you use the tool. 

    Right now I can say that I haven't opened version three more than a handful of times in the last two months, and since reinstalling my OS on monday I still haven't put L3 on my computer.  L4 is good enough for me. 

    True I miss sermon file adding, and a few other small features (print being one) but my comfort with the program and my willingness to wait works for me - it doesn't have to work for you.

    The good news is that L3 will continue to work along side L4 without a single problem.  That will give you plenty of time to get used to the new program.

    Hmm Sarcasm is my love language. Obviously I love you. 

  • Rich DeRuiter
    Rich DeRuiter MVP Posts: 6,729

    You can run 4 most of the time but only open 3 when you want. But if that is not acceptable and those features are too important then of course you should wait to upgrade.

    Actually you can run both at the same time. If you have two monitors, you can have the best of both worlds simultaneously. If you don't have two monitors, make friends with ALT-TAB.

    While it would be great to have everything in one package, it's really cool that we can upgrade, keep the old package too, and be able to run them simultaneously. That's a great help, and almost unheard of strategy for any software company.

     Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

  • BS
    BS Member Posts: 112 ✭✭

    I'm going to be upgrading to 4 but I already know I will have to run Logos 3 until PBB functionality comes out.  I rely on a few of my PBBs every single day so it will be a while before 4 is fully functional for me.  I agree that an incomplete product was released but you have to remember that this is a key time for a company like Logos to release software.  It's before Christmas, before the Spring semester, before ETS, etc

    Kevin I agree with you about new customers not missing what they don't know about, but with PBBs this is not exactly the case.  PBBs are not a small feature that can be forgotten, they make up almost half of my library!

  • Paul Golder
    Paul Golder Member Posts: 1,698

    I went ahead and bought the upgrade, if for nothing else, to take advantage of the price. But the program does feel very incomplete to me.

    I will have to wait six months, when it gets all done, to see is it is something I will find advantageous. In the mean time 3 will be my main Logos software.

     

    "As any translator will attest, a literal translation is no translation at all."

  • iamk
    iamk Member Posts: 143

    I guess I will have to revert to 3 as well. sigh...

  • spitzerpl
    spitzerpl Member Posts: 4,998

    I can understand your sentiment and appreciate the tone in which you have expressed your opinion (and that goes for everyone in this thread.) After 2-3 months of Beta testing there are now three things that still cause me to turn to L3, verse lists, prayer lists, and smart tags. The way I use prayer lists leaves me little doubt that I have to find another means. Excel reads L3's xml file. I doubt I'll be able to do this with L4 when it is implemented. smart tags are too handy, especially since I can automate them with VBA. Can't wait to see L4's verse lists.

    That being said, I dread when I have to open L3. It takes forever, I have to process too many icons and menu options mentally to think of where I am going, and it looks drab. I love to customize to a fault. I spend all my time customizing when the options are there. I've grown to like the fact that Logos makes some of these decisions for me. I do wish for a little more control over library management, or just better assistance with the prioritized list. I'm glad they released when they did even though further development is needed. Our feedback about our annoyances will help them get things right as they develop so that when it comes out it will be done right, I hope :-)

  • Don
    Don Member Posts: 1 ✭✭

    I agree completely.  This program reminds me of the phone tree you get when you call a company.  "If your product blew up, press 1 now.  If your product is just on fire, press 2.  To repeat this menu, hang up and call back."  The designers of the phone menus are trying to guess what you want, and they almost always guess wrong.  I think that's what's going on here.  We've lost customization because the designer is guessing what we want and is guessing wrong.  I wish they had guessed that I wanted to import all my notes, collections, etc.  I don't see any alternative to keeping Logos 3 for a while, perhaps a long while.

  • J.R. Miller
    J.R. Miller Member Posts: 3,566 ✭✭✭

    IMHO, they got it right.  L3 was cumbersome and most features were useless.  After spending the past 2 months beta testing v4, I think they got it right.  

    My Books in Logos & FREE Training

  • R.M.
    R.M. Member Posts: 22 ✭✭

    I would agree. I paid for the upgrade but now deeply regret it. The clincher for me is that Logos refuses to issue update scripts for 3.0 with the books you purchase under 4.0.

     

    So you can use 3.0 along with 4.0 - but only for your library before the upgrade.

     

    That is effectively saying that they refuse to support 3.0 with books your rightfully purchase. This is extremely poor customer service.

     

    The fact that you can't print from the resources you bought is just icing on the cake. This upgrade is really a downgrade in many ways. Disappointing.

     

    Save yourself some money and don't buy this.

     

     

  • Perry Payne
    Perry Payne Member Posts: 26 ✭✭


    IMHO, they got it right.  L3 was cumbersome and most features were useless.  After spending the past 2 months beta testing v4, I think they got it right.  


    Joe I agree completely...I think they got it right.  I was not a beta tester, but I actually am finding the new interface much more user-friendly.   You just can't jump into v4 saying that you want everything to be like v3.  Not going to happen. This was a complete rewrite of their software...for our benefit.  There is a tremendous amount of power in the new version, and the more I work with it, the more I am impressed.

    V3 was cumberson and I am thrilled to have v4.  Way to go Logos!!!!

    Just my opinion...

     

  • Ken McGuire
    Ken McGuire Member Posts: 2,074 ✭✭✭

    Your books are your books.  If you can find the resource file on CD or the ftp site, you can use it now in 3.0.  Logos has also promised to make a script to import most new books (some may be too tied to L4's features) into 3.0, but their focus has been on the release.  I will admit that at the start of the Beta I was underwelmed.  About a month into the Beta, I saw L4 starting to take shape and do many things well.  At the end I thougth that it still needed some more time, but it was actually working much better now that the L4 optimized resources were there.

    The Gospel is not ... a "new law," on the contrary, ... a "new life." - William Julius Mann

    L8 Anglican, Lutheran and Orthodox Silver, Reformed Starter, Academic Essentials

    L7 Lutheran Gold, Anglican Bronze

  • spitzerpl
    spitzerpl Member Posts: 4,998

    IMHO, they got it right.  L3 was cumbersome and most features were useless.  After spending the past 2 months beta testing v4, I think they got it right.  

    agreed

  • Bohuslav Wojnar
    Bohuslav Wojnar Member Posts: 3,466 ✭✭✭

    IMHO, they got it right.  L3 was cumbersome and most features were useless.  After spending the past 2 months beta testing v4, I think they got it right.  

    Joe I agree completely...I think they got it right.  I was not a beta tester, but I actually am finding the new interface much more user-friendly.   You just can't jump into v4 saying that you want everything to be like v3.  Not going to happen. This was a complete rewrite of their software...for our benefit.  There is a tremendous amount of power in the new version, and the more I work with it, the more I am impressed.

    V3 was cumberson and I am thrilled to have v4.  Way to go Logos!!!!

    Just my opinion...

    Joe and Perry, I agree with you totally. It is also my experience after using Logos 4 these few months. Now, when I come back to v3, I try to do things quite normal for Logos 4, like see the info about the book, and I am amazed how I did it before. It is just one simple example. Library features, search power. I hated searches in v3. I tried to avoid them, using Passage Guide and so on.

    It reminds me switching from my PDA phone to iPhone. First, I tought, where are all those tweaking options. Now I am really happy with the iPhone. What is there, I use and I need. What is not there, I would hardly use anyways. Logos 4 is very smart and well thought program.

    Just to get new pbb functionality to it and it is perfect. [:)]

    Bohuslav

  • Alex Scott
    Alex Scott Member Posts: 718

    R.M. said:

    So you can use 3.0 along with 4.0 - but only for your library before the upgrade.

    That's not really true.  I must admit I have it a bit easier because I keep almost all the locked resources on my computer, so when I synch my licences on LBS3 all the products under LBS4 get unlocked (granted there may be a few features in LBS4 that can't be used in LBS3 but so far I'm not aware of any resources that don't work on LBS3).  Right now you're faced with a manual task but it can be done.  Probably the simplest way for most people in to look up the titles you're missing on the products pages and download the resources from there.

    Longtime Logos user (more than $30,000 in purchases) - now a second class user because I won't pay them more every month or year.

  • Bohuslav Wojnar
    Bohuslav Wojnar Member Posts: 3,466 ✭✭✭

    Probably the simplest way for most people in to look up the titles you're missing on the products pages and download the resources from there

    I just did that and it was fun. I found some really amaizing resources I have in my Platinum, like AKOT (Analytical Key to the OT) and many other. Some really expensive stuff. Only now I really know what I got [:)]

    Bohuslav

  • R.M.
    R.M. Member Posts: 22 ✭✭

    Actually according to Logos Customer service - any new books you purchase in 4.0 cannot be used in 3.0. I didn't make that up :)

    They refuse to issue a script to unlock that, saying that only 4.0 new purchases can be used with 4.0.

  • spitzerpl
    spitzerpl Member Posts: 4,998

    R.M. said:

    Actually according to Logos Customer service - any new books you purchase in 4.0 cannot be used in 3.0. I didn't make that up :)

    They refuse to issue a script to unlock that, saying that only 4.0 new purchases can be used with 4.0.

    Was this through a phone call or is it written down somewhere?

  • TCBlack
    TCBlack Member Posts: 10,978 ✭✭✭

    R.M. said:

    Actually according to Logos Customer service - any new books you purchase in 4.0 cannot be used in 3.0. I didn't make that up :)

    They refuse to issue a script to unlock that, saying that only 4.0 new purchases can be used with 4.0.

    Honestly they may not be right.  It was my understanding that syncing your licenses in L3 will pickup whatever is unlocked in L4. 

    I should go look for the post but I'm too lazy, anyone from the beta group remember seeing Bob or Bradley say that?

    Hmm Sarcasm is my love language. Obviously I love you. 

  • Chris Elford
    Chris Elford Member Posts: 1,012 ✭✭✭

    I think Bob made several very strong arguements for releasing the program at this point even though some features are not available yet.

    One point that struck me was reminding everyone that you can wait for everything to be done or you can get it now and wait for everything to be done. It won't all get done until it is done, but in the meantime you can be using the features that are upgrades and at the same time still use L3 for those that aren't. You can wait until all the features you want are ready or you can get it now and wait. Either way you'll wait.

    He also pointed out that certain features which we consider key in other products/software today, was not in the original versions. But, because we never had the product/software before we don't miss it. Because we've had L3 we miss it.

    He has committed to develop most of the features, although some won't go forward for tecnical reasons or because they believe the L4 features are better. We'll get those features as they are developed for no additional cost.

    Bob also argued that they made the changes after much tho't. They are not arbitrary. The choices for which features to leave until later, were based, at least in part, on the number of people who use those features. They're catering to the majority -- kind of a democratic idea. There are some features that some people rely on, but only a few people. So, when you have limited resources and time, where do you put your effort?

    Chris

  • R.M.
    R.M. Member Posts: 22 ✭✭

    I hope thats not right as well, lol..

     

    But I know when I now open 3.0 and update or use any of the other update scripts, it doesn't show my new books I purchased in my upgrade to be downloaded...

     

    Maybe doing it manually would work...

  • Juanita
    Juanita Member Posts: 1,339

    I wish I could find the exact post but if memory serves me, Bradley shared that they will be putting out an update for L3 via Libronix Updater which will include new resources.  But, it is not high priority right now;maybe in a week or so.  This I have read more than once.  Originally, I raised the question when I began to see new resources in (LE) last weekend.  If I can find the post, I'll add it.

  • Bobby Terhune
    Bobby Terhune Member Posts: 690 ✭✭

    R.M

    Bradley told us last week during the Beta testing that all the new base package books that don't need 4.0 to function will be made available for L3, he said to give them a week or so to get them converted. I think it's been all hands on deck this week for the L4 launch and we'll probably see them next week.

  • TCBlack
    TCBlack Member Posts: 10,978 ✭✭✭

    R.M. That's right, with L3 you'll have to download the files from the Ftp server.  L4 downloads it's files automatically, but L3 won't.  If L4 downloads an lbxlls file you can use it in L3, but if downloads a logos4 file you'll have to find the L3 equivalent.  (provided that your L4 resources are now in your L3 search path.

    Hmm Sarcasm is my love language. Obviously I love you. 

  • Ken McGuire
    Ken McGuire Member Posts: 2,074 ✭✭✭

    Bradley Grainger told us Beta testers on Saturday October 31st that: "The resources in "Gold (LE)" that can be made to work with LDLS3 are going to be built in LBXLLS format, uploaded to the FTP site, and made available through the standard resource update script. However, this is lower priority than getting the books ready for Logos 4, so it may be a week or more until this happens."

    Please note the OR MORE.  They are swamped now, and I hope they remain so for a while.  But they will add this in to 3.0.

    The Gospel is not ... a "new law," on the contrary, ... a "new life." - William Julius Mann

    L8 Anglican, Lutheran and Orthodox Silver, Reformed Starter, Academic Essentials

    L7 Lutheran Gold, Anglican Bronze

  • Juanita
    Juanita Member Posts: 1,339

    I tried to do it manually but the new resources are not .lbxlls.  Bradley instructed me NOT to do it because I could hurt the system.  FYI

    It will get done; there is no doubt.  Patience. [A]

     

  • Kevin A. Purcell
    Kevin A. Purcell Member Posts: 3,408 ✭✭✭

    You win points for being postive <g>

    I am a curmudgeon when it comes to software and computers which is why I write reviews of such.

    I do not think it really cool that I can run both. I'd love to just delete the old ASAP. I have no interest in running two versions.  But I am using 4 so I can be of help to my readers and to try to get over my habits knowing that I will eventually get as used to this as I was to the old.  But until they get the diagramming tool, which I use every time I work on a text, I will have it there. and it keeps calling me back to the comforts of home!

    But there is light at the end of the tunnel and I cannot believe it is already November since it was just 1999 three days ago, so it will go fast and one day the little blue icon in my systray will tell me that the diagrams are coming!!

    Dr. Kevin Purcell, Director of Missions
    Brushy Mountain Baptist Association

    www.kevinpurcell.org

  • Juanita
    Juanita Member Posts: 1,339

    RM,

    You get to do the "happy dance" now.  Good news, yes?  [:D]