Can't download ESV Study Bible

Michael Clary
Michael Clary Member Posts: 35 ✭✭
edited November 20 in Resources Forum

I have a license for the ESV Study Bible, but can't download it with Vyrso or the Logos android app.

I *can* download other books, just not this one. The download status bar reaches about 10% then stops. I eventually receive a message saying "Download failed."

Suggestions?

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    Michael - 

    I am sorry, I don't have an android device to work through this with you. On the iPad, I have never received a "download failed" message. When you say that you can download other books, do you mean right now? Have you tried to download another book since you had this trouble? The Logos servers are no doubt on overload with Perseus. 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Graham Criddle
    Graham Criddle MVP Posts: 32,638


    Hi Michael

    I have just successfully downloaded the ESV Study Bible to both Vyrso (on iPad) and the Logos Android app.

    It did seem to take a long time so Alabama is probably right when he says that Logos servers will be under a lot of pressure at the moment.

    I'd wait a bit and try again - sorry if you've already tried that!

    Graham


  • Michael Clary
    Michael Clary Member Posts: 35 ✭✭

    Strangely, after trying for the past week to download it, I got it successfully downloaded today. Must have been the server problem or something mentioned above. Thanks, gentlemen.

  • Graham Criddle
    Graham Criddle MVP Posts: 32,638

    Excellent - glad it's working for you now.

    Graham

  • MAllen
    MAllen Member Posts: 8

    I just experience the same problem, are there any solutions. ESV is my best study Tool,

  • Graham Criddle
    Graham Criddle MVP Posts: 32,638

    MAllen said:

    I just experience the same problem, are there any solutions. ESV is my best study Tool,

    Can you provide some more information?

    This thread is a couple of years old so the reasons for the issues you are seeing may well be different.

    Some questions:

    • What version of the app are you using and on what device?
    • Can you read the study Bible on line? In other words is it only the download that fails?
    • What error message do you get when you try the download?