Hi Everybody. My Logos turns off automatically just few minutes after I turn it ON. I keep trying again and again just for vain. Any help from anyone?
My Logos turns off automatically just few minutes after I turn it ON.
If it turns off after a "few minutes," is it allowing you to do anything at all? What are you doing? Are you opening a particular resource?
It would be helpful if you could also upload some logs. See the wiki:
http://wiki.logos.com/Diagnostic_Logging#Mac
I had a problem and just downloaded the latest stable copy of Logos installed it. Works fine now, try it?
JP
Thanks. But do you mean to uninstall it first and instal it again?
Yeah ! When I try to open any resource from my library, it opens the resource properly,however, gets OFF a minute after.
Download the latest stable copy from this page, see step 4:
http://wiki.logos.com/Mac_Troubleshooting#Uninstalling_and_Reinstalling_in_Logos_4_Mac
Close Logos if it's open.
Open up the image and simply drag and drop the app to your Applications folder. Your old copy will be there, so when you drag it over it'll ask if you'd like to delete the old copy. Yup, delete.
Done.
Jacques
If you want to try and reinstall the software, you can CLICK HERE to download the newest stable version of Logos 4 Mac.
If you still have problems, you will need to give us logs. See my original post.
Would like to look at diagnostic logs since turning OFF cause has several possibilities (suspect something crashing).
Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac includes link to 5504.Logos4MacLogging.app.zip (display logging setting, then optionally change); also links to Logos Log Scribe (create zip file of Logging folder with copy of console messages)
Other option is contacting Logos Mac Support => http://www.logos.com/about/contact With your permission, Logos can connect with desktop sharing.
Keep Smiling [:)]
Hello Dearest alabama24. I tried many times and is not working. Thus, allow me to send you my logs.7034574.Archive.zip
