Bible problems

I just installed the iPad app and I'm having problems with my bibles.

First, I cannot download any bibles. When I try to make one available offline I get a popup error saying it could not download the title. Second, I tried reading a bible online and after a few pages all the text turned to Chinese .

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Comments

JT (alabama24)

Paul - Some questions:

Are you on wifi or cellular? How fast is your connection?
What version of the app are you using? What version of iOS?
Can you describe the steps you are using to download the books?
Can you give a screen shot of the chinese text?

JT (alabama24)

https://community.logos.com/discussion/comment/303847#Comment_303847

Paul - Also, which versions have you tried to download? Can you download non-bible resources?

Paul Engel

https://community.logos.com/discussion/comment/303847#Comment_303847

I found it. Turns out to be a network filter issue.

Fyi to logos, a better error message would help.

Gabe Orea

https://community.logos.com/discussion/comment/303859#Comment_303859

Paul, do you mind sharing how did you fix the network filter thing? I am having problems downloading resources too and would like to try your fix. Thanks, Gabe.

Paul Engel

https://community.logos.com/discussion/comment/304180#Comment_304180

I have a content filter on my network. I noticed that although reading content online, when you download a book it's downloaded as a .zip file.

JT (alabama24)

https://community.logos.com/discussion/comment/304180#Comment_304180

Gabriel - I don't know the answer to your question... Hopefully Paul or someone with more knowledge about network filters can chime in. However, I was wondering if you have tried to download the resources on another internet source? Even a restaurants wifi might work for you. If nothing else, it would give you a lead to work with.

Gabe Orea

https://community.logos.com/discussion/comment/304200#Comment_304200

Just the excuse I needed for a coffee in Starbucks. OK! I will do my homework! Will let you know what happened. Thanks !!

JT (alabama24)

https://community.logos.com/discussion/comment/304230#Comment_304230

Mmm. Starbucks! [:)]