Vyrso Notification Listing

Ann Hudson
Ann Hudson Member Posts: 178
edited November 20 in Resources Forum

When Vyrso came on line, I checked all the applicable Vyrso notifications from my account to ensure I would receive the appropriate emails when new offers. sales, freebies etc., became available. No problems with the December notifications. Come to January, I found out that offers were available in similar fashion to December, after the offers had already started.

Where was the notification email? Has anyone else experienced the same problem?

I have written to Vyrso customer support a few days ago mentioning that I now had to buy one of the expired freebies, and since they did not send the confirmation email for the offer, to obtain it at the freebie offer - but no reply.

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Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 32,634

    Hi George

    Yes, I just noticed earlier today that there some new "freebies" on the Vyrso site and I hadn't received any email notification, even though I signed up for it.

    Looks as though there may be something wrong in the notification engine.

    Graham

  • Brian Williams
    Brian Williams Member Posts: 391

    George,

    I apologize that we did not send out a notification email last week. We ran into a couple of problems and were not able to send out an email. We have a number of emails scheduled the rest of the month to keep you informed of the promotions and sales. Again, I apologize for any inconvenience you may have experienced. 

    Thanks,

    Brian 

  • Graham Criddle
    Graham Criddle MVP Posts: 32,634
    https://community.logos.com/discussion/comment/323011#Comment_323011

    Brian

    Thanks for the update - good to hear that the problems have been resolved.

    Thanks, Graham

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