Crashes after new resources
I just bought the collection of Revelation resources. They seem to have downloaded fine, and show up in th Library search, but when I click on Beale's commentary it just crashes out instantly.
I'm on a bit of a tight schedule here, so I don't know what to do. I've accessed the text via the web - biblia.com - but I need to find out whats wrong with the Logos software.
I'm using Logos Bible Software 4.2a SR-5 (4.21.5.0959).
Comments
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Rev Dr Paul Blackham said:
I'm using Logos Bible Software 4.2a SR-5 (4.21.5.0959).
Welcome [:D]
Looking at => Mac Release Notes and History noticed 4.5a SR-1 (4.51.0.2057) is now available.
One option is upgrading your Logos 4 Mac application; wiki Mac Troubleshooting => Update Error (suggest downloading Current Stable release)
To diagnose crash, could attach compressed set of diagnostic log files. Logos 4.2a SR-5 has diagnostic logging enabled. Wiki Mac Troubleshooting has => How to Report Bugs in Logos 4 Mac with steps.
Note: every time Logos 4 Mac is launched, diagnostic log files are overwritten.
Optional: download and use Logos Log Scribe application to create a zip file on your desktop that includes your diagnostic logs plus a copy of console messages.
If update to Logos 4.5a SR-1 and crash repeats, then can download and use 5504.Logos4MacLogging.app.zip to display your logging setting, then change to enable logging.
- the applescript application uses the terminal commands in wiki => http://wiki.logos.com/Diagnostic_Logging#Mac
Keep Smiling
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Rev Dr Paul Blackham said:
I'm using Logos Bible Software 4.2a SR-5 (4.21.5.0959)
Is there a reason you are using such an old version of Logos? 4.2a SR-5 came out nearly a year ago. I worked with another user who was having a different problem and it turns out she was using the same version you are. She had auto updates turned on, but for some reason, the app stopped updating. I am wondering if you experienced the same thing, or if you purposefully have not updated.
macOS, iOS & iPadOS |Logs| Install
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Thank you for the help. Yes, I have auto update on, but it simply hasn't ever updated... at least for a year. So, I downloaded the update file and have now installed it. It all works fine now. Thank you for all the very quick help.
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Rev Dr Paul Blackham said:
it simply hasn't ever updated... at least for a year.
There must have been a bug in one of those releases… You should be aware that there have been MANY changes & updates to Logos (including notes, highlights, personal books, etc). during that time. If you have any questions, please come back to the forums!
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0
