Logos4 useless; becoming increasingly angry with Logos
At first, when i purchased the Logos4 upgrade, it worked okay, except for trying to do the 9.5 GB download in a foreign country. That used my 5GB monthly limit and had to be done in stages, sometimes repeated, over months. For some time the program worked okay, although I find Libronix 3 to be much more useful and helpful. The only thing I like about Logos4 is the rapid searching. However, about a year ago, that began failing also. Every time I tried to update my index it failed.
As time passed, it began to seem that anything I do with Logos4 that requires an online connection causes additional failures. (Maybe there's a hacker targeting me.) I've tried every technique for reinstalling found in the forums and the Logos Wiki. But whatever requires connection to the internet for the installation and indexing always fails. So I've gone to earlier backups of Windows7 and reinstalled .net updates and service packs, etc. Still failure.
Now its been uncountable hours wasted over the past year and it keeps getting worse. When I try to reinstall through the internet, the installation fails to setup properly and doesn't finish. So I don't even have that. I'm communicating with customer service, which requires a day or more between each e-mail. But in the meantime, I thought I might check the forum and see if anyone is having similar problems.
I've come to the point that I'm ready to ditch Logos4. As a steward of my time, it would be irresponsible to waste any more just reinstalling. What I really need is an installation DVD and a setup procedure that is entirely offline from start to finish, but it looks like they've fazed that out now.
Nevertheless, if there are any suggestions of any method I haven't already tried many times, before I trash all that I've invested in this since the time Logos Research Systems began, I'll still give it another try.
Comments
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Steven,
There are faster ways, but they are "not supported" by Logos.
That said several of us use them repeatedly, here is the link: http://wiki.logos.com/Quick_Installation_onto_multiple_computers
Never Deprive Anyone of Hope.. It Might Be ALL They Have
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Rev. Steven Poelman said:
When I try to reinstall through the internet, the installation fails to setup properly and doesn't finish. So I don't even have that. I'm communicating with customer service, which requires a day or more between each e-mail. But in the meantime, I thought I might check the forum and see if anyone is having similar problems.
There may be others but without any details of your system and the errors being experienced we can't be sure! If you would start logging, repeat your setup and upload logs (as per this wiki page) we will be better informed.
Dave
===Windows 11 & Android 13
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If you want to reinstall, have you considered this?
http://www.logos.com/product/10481/logos-bible-software-4-media-only
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I understand that Logos is designed to be fully used only with an internet connection - but even though I live in the United States, there are many times I either don't have internet access or want internet access. For this reason and especially for the one cited in the original post, I would like to see Logos be able to be installed independent of the internet.
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I ordered the DVD but I suspect (closer to know) that was a waste of time; relative to changes in the resources, you'd have to 'pick a point in time' etc. And if the downloadabe one doesn't work, one can safely assume the DVD one isn't going to.
The two issues that keep me on Libronix are (1) licenses and (2) internet (i.e. with a demise of Logos). I see no reason to have a sizable investment and all the 'chips' on the publisher/software-vendor's side of the table. Libronix was odd in that you could operate without Logos AND you had licenses.
And it's turned out to be a good decision, since we're moving toward a cellular hotspot approach and Logos' constant updating won't work with monthly gigabyte limits. Can't dream of having several PCs updating! Wow.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Rev. Steven Poelman said:
However, about a year ago, that began failing also. Every time I tried to update my index it failed.
i have to agree with you on Indexing problems and how often indexing is required during a year. On older computers (which btw fit into the minimum requirements) indexing quite/most often fails and when it is restarted, then L4 starts indexing again from scratch (all over, not at some point before the failed point). After thinking on how long indexing has taken in the last 12 months versus how many times that i use the Search tool and reportedly how much time L4 suggests that i have saved, i could have done the searches taking a little longer (per the Libronix method, which requires no indexing) and still have not come close to all the time wasted doing indexing.
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DMB said:
I ordered the DVD but I suspect (closer to know) that was a waste of time; relative to changes in the resources, you'd have to 'pick a point in time' etc. And if the downloadabe one doesn't work, one can safely assume the DVD one isn't going to.
The two issues that keep me on Libronix are (1) licenses and (2) internet (i.e. with a demise of Logos). I see no reason to have a sizable investment and all the 'chips' on the publisher/software-vendor's side of the table. Libronix was odd in that you could operate without Logos AND you had licenses.
And it's turned out to be a good decision, since we're moving toward a cellular hotspot approach and Logos' constant updating won't work with monthly gigabyte limits. Can't dream of having several PCs updating! Wow.
The virtual necessity of being linked to "the cloud" is one point regarding L4 that I found discouraging in some ways. Like everything, however, there are both advantages and disadvantages. I appreciate having updated resources (and new purchases) downloaded automatically, but I can see that for some this would be a problem. Fortunately, so far I don't have a limitation on the amount I can download—let's hope that continues to be the case.
george
gfsomselיְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן
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I'll try the diagnostic logging. Thanks for all the responses, both from you and others. [:D]
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Logos really needs to realize that there are still many who don't have the kind of internet connection and security that would make Logos4 work properly all the time. There should be alternative methods that don't require constant internet attention. I would never have invested so much into this program over more than 15 years if I had known this past year would have wasted so much time.
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did you look at the wik link. once you have it installed, just back it up and when you have to reinstall you can avoid the HUGE download (apart from updated resources), and most of the indexing (excepting updates)
Never Deprive Anyone of Hope.. It Might Be ALL They Have
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In the early days we really pushed for Logos to sell a quarterly update service where they would send DVDs out with updates on all the latest resources. Many people live in rural places where there is no internet. Church planters, missionaries, humanitarian aid relief workers are also often in places where it might be possible to send an email, but downloading hundreds of megabytes of updates is a physical impossibility. Anyhow, that was two years ago...
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Interesting, and understandable! So I wonder whatever happened to the concern people had back then, and where Logos is with it now?
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Thanks, Dominic. I was using those reinstallation techniques, for about a year. Then something began happening to my indexing, and now it always fails to finish then goes back to "0". My backup up index is no longer useful, also.
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Rev. Steven Poelman said:
Then something began happening to my indexing, and now it always fails to finish then goes back to "0".
Logs will be helpful, but after about 1-1/2 years of use on my former laptop, I could no longer complete an index. I tried blowing a fan over the computer while it indexed and that worked for awhile, but even that stopped working. My only solution was a new machine at that point.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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Rev. Steven Poelman said:
Interesting, and understandable! So I wonder whatever happened to the concern people had back then, and where Logos is with it now?
For forum discussions, one option is quoting all (or part) of reply when responding. Wiki Using the Forums has => Reply post editor
For suggestion about periodic DVD update of program and resources, suggest posting in Suggestions forum plus email to Logos Product Suggestions => http://www.logos.com/about/contact
Rev. Steven Poelman said:I was using those reinstallation techniques, for about a year. Then something began happening to my indexing, and now it always fails to finish then goes back to "0". My backup up index is no longer useful, also.
To diagnose indexing failure: enabling, then posting zip file with diagnostic logs would allow Logos users and employees to look at diagnostic messages and offer idea(s). Wiki has => Diagnostic Logging
Another idea is copying (or moving) resource files, then try method 3 => Quick Installation onto multiple computers with custom install that includes unchecking automatic downloads so can use scan command to copy resource files into your new Logos 4 folder and locally index.
Keep Smiling [:)]
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Mark Smith said:Rev. Steven Poelman said:
Then something began happening to my indexing, and now it always fails to finish then goes back to "0".
Logs will be helpful, but after about 1-1/2 years of use on my former laptop, I could no longer complete an index. I tried blowing a fan over the computer while it indexed and that worked for awhile, but even that stopped working. My only solution was a new machine at that point.
HAHAHAHA!! I did that once, even rigged up an undercurrent with a cereal box and a box fan underneath....ended up getting a T20[ibm]
DISCLAIMER: What you do on YOUR computer is your doing.
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Love it room4more, but may win this Tshirt competition..
You know its bad when you have the laptop indexing on a shelf in the refridgerator, for 24 hours, just to hopefully to get it indexed without overheating - LOL
PS it did work.. LOL just as well I am a bachelor though, dont think a wife would have been too happy with my workaround/solution - hehe
Never Deprive Anyone of Hope.. It Might Be ALL They Have
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DominicM said:
You know its bad when you have the laptop indexing on a shelf in the refridgerator, for 24 hours, just to hopefully to get it indexed without overheating - LOL
Now, that was cold. [;)]
george
gfsomselיְמֵי־שְׁנוֹתֵינוּ בָהֶם שִׁבְעִים שָׁנָה וְאִם בִּגְבוּרֹת שְׁמוֹנִים שָׁנָה וְרָהְבָּם עָמָל וָאָוֶן
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DominicM said:
Love it room4more, but may win this Tshirt competition..
You know its bad when you have the laptop indexing on a shelf in the refridgerator, for 24 hours, just to hopefully to get it indexed without overheating - LOL
PS it did work.. LOL just as well I am a bachelor though, dont think a wife would have been too happy with my workaround/solution - hehe
Thanks for the laugh DominicM. Yes your wife might have thrown it in the garbage.
Mission: To serve God as He desires.
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It's not often that I actually laugh out loud when reading, but this time I did.
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[Y]DominicM said:LOL just as well I am a bachelor though, dont think a wife would have been too happy with my workaround/solution - hehe
Doesn't proverbs say he who has found a wife has found a good thing ?....If I had found a wife my Logos library would be much smaller. Would that be a good thing ? [^o)]
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andrewdmck said:
If I had found a wife my Logos library would be much smaller.
Depends on who you'd found as your wife. [;)] Some of us ladies buy just as many Logos books as you guys, or more...
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Donovan R. Palmer said:
In the early days we really pushed for Logos to sell a quarterly update service
I believe they should offer this as a service to those who find themselves in this situation.
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andrewdmck said:Donovan R. Palmer said:
In the early days we really pushed for Logos to sell a quarterly update service
I believe they should offer this as a service to those who find themselves in this situation.
Either that or marriage counselling for those in this situation!
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