Bulk Star Ratings Not Working

Mitchell
Mitchell Member Posts: 454
edited November 20 in English Forum

I've reproduced this on two computers so far. In 4.5b SR-1, while in the library panel, I select multiple books (whether by ctrl-A, or shift-click) and it gives the option to "set the same rating for all". Problem is, there's no place to click on a star rating and actually set it. I can clear ratings without a problem.

Can anyone else reproduce this?

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Comments

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    Can anyone else reproduce this?

    I can confirm this. Is this yet another regression of 4.5b?

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    I can confirm this.

    I can as well. BOO! (Insert comment from the peanut gallery [:P])

    image

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Mitchell
    Mitchell Member Posts: 454

    And there's more. When I bring up the information panel for a single resource in the library, the "prioritize" list works but the "browse" tab shows a completely empty gray panel.

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    I can confirm this. Is this yet another regression of 4.5b?

    Yes. 

    image

    But I guess your question was mainly rhetorical by now... [8-|]

    I select multiple books (whether by ctrl-A, or...

    It's cmd-A on Mac, but thanks for mentioning this. For 20 months now I've assumed that cmd-A was one of those many many things where the devs thought they didn't need to follow normal Mac standards. I've assumed that because, well, nothing ever happened when I hit cmd-A. Today, after your post and some experimenting, I've found that if I first select one post, then hit cmd-A, and then wait long enough, Logos actually does select all.

    Now, can someone figure out for me what ctrl-A does? Because it actually does something as well. It jumps from selecting one resource to selecting another some lines further down, but I can't figure out what the pattern is.

    Mac Pro (late 2013) OS 12.6.2

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    fgh said:

    Now, can someone figure out for me what ctrl-A does? Because it actually does something as well. It jumps from selecting one resource to selecting another some lines further down, but I can't figure out what the pattern is.

    When you don't know what to read, this feature selects a random resource from your library as filtered by you [:D]

    fgh said:

    I can confirm this. Is this yet another regression of 4.5b?

    Yes. 

    image

    Noted that you are still on 4.5a—The Smiling One can now make another entry into the regression list. I am amazed that the developers could somewhat enable community notes and destroy so many unrelated features.

    Any comment, Logos?

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    I am amazed that the developers could somewhat enable community notes and destroy so many unrelated features.

    I don't remember exactly what the release notes say they've been working on, but I can't imagine they've managed to mess up all these things one by one. They must have broken something deep down. I presume they're busy either trying to find out what it is or how to fix it. Let's hope they've reached the second stage and that it's turned out to be something they can fix, and not like the program scaling, which I understand they once enabled, and then turned off again. (Not that it would bother me personally if they had to turn off the community notes again, but I imagine they're a necessary step towards sharing other things.)

    What amazes me is that this could go through beta and be released. It's one thing to break stuff, it's quite another to release the broken build as 'stable'.

    Mac Pro (late 2013) OS 12.6.2

  • Mitchell
    Mitchell Member Posts: 454

    fgh said:

    I select multiple books (whether by ctrl-A, or...

    It's cmd-A on Mac, but thanks for mentioning this.

    Oh, that's embarrassing. I meant to say cmd-A, but I do tech support for PCs at work so my brain gets confused at lot.

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    fgh said:

    What amazes me is that this could go through beta and be released. It's one thing to break stuff, it's quite another to release the broken build as 'stable'.

    KS4J can correct me if I am wrong, but I believe most of the broken features came with the release of 4.5b SR-1

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    I do tech support for PCs at work so my brain gets confused at lot.

    Perfectly understandable—Do we need to post a suicide watch? [:D]

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    KS4J can correct me if I am wrong, but I believe most of the broken features came with the release of 4.5b SR-1

    I beg your pardon? The reason I never downloaded 4.5b was because you had made so many posts about regressions in the betas and the RC's! In fact, though I can't find it right now, I'm pretty sure I saw a post where you expressed your amazement that they intended to let this go 'stable', with so many regressions unaddressed.

    Mac Pro (late 2013) OS 12.6.2

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,124

    fgh said:


    fgh said:

    What amazes me is that this could go through beta and be released. It's one thing to break stuff, it's quite another to release the broken build as 'stable'.

     

    KS4J can correct me if I am wrong, but I believe most of the broken features came with the release of 4.5b SR-1

    I beg your pardon? The reason I never downloaded 4.5b was because you had made so many posts about regressions in the betas and the RC's! In fact, though I can't find it right now, I'm pretty sure I saw a post where you expressed your amazement that they intended to let this go 'stable', with so many regressions unaddressed.

    To me, the "b" in Logos 4.5b has a variety of possible meanings, including "backward", "beta", and "buggy".  Also had recommended against Logos 4.5b being declared "Gold" due to annoying regressions => http://community.logos.com/forums/p/49049/363260.aspx#363260 

    Personally amazed and astounded by the number of confirmed Logos 4.5b regressions on Mac.  Adding social network sharing broke more than a dozen Logos 4 Mac features.

    Thread => 4.5b (4.52.0.2176) available for download includes request for Logos to update Release Notes to show Logos 4.5b has many regressions => http://community.logos.com/forums/p/49155/363961.aspx#363961 that has not been done by Logos so Feature Parity list is expanding from a number of forum discussions, which now includes reference to this thread:

    • PC Library star rating assignment works for many selected resources, but Mac lacks place to click – Logos 4.5b regression

    Keep Smiling [:)]

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

    Also had recommended against Logos 4.5b being declared "Gold" due to annoying regressions => http://community.logos.com/forums/p/49049/363260.aspx#363260 

    I was so sure the post I saw was by Jack, but I guess it's possible that I misremember, and that yours was the one.

    Mac Pro (late 2013) OS 12.6.2

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    fgh said:

    KS4J can correct me if I am wrong, but I believe most of the broken features came with the release of 4.5b SR-1

    I beg your pardon? The reason I never downloaded 4.5b was because you had made so many posts about regressions in the betas and the RC's! 

    [:$] Oops! I stand corrected. My only excuse is that the accumulation of regressions has confused me [8-|]

    fgh said:

    I can't find it right now, I'm pretty sure I saw a post where you expressed your amazement that they intended to let this go 'stable', with so many regressions unaddressed.

    Thought I had deleted that comment before anyone read it. Upon reflection, it should have remained.

    fgh said:

    I was so sure the post I saw was by Jack, but I guess it's possible that I misremember, and that yours was the one.

    As stated above, I did post such a comment, but then decided to edit the post rather quickly.

    Even worse than the multiple regressions is Logos' continued silence on the issue.

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    I stand corrected. My only excuse is that the accumulation of regressions has confused me Geeked

    [:D] and [:'(]

    I did post such a comment

    Thanks for admitting to it. I'm glad to know I haven't gone senile quite yet...

    Thought I had deleted that comment before anyone read it.

    If it was in the beta forum, you were simply unlucky, as I hadn't looked there for weeks when I decided to check if downloading the RC was a good idea. If it was in the Mac forum... well, I guess you've forgotten about the e-mails that go out the second you hit post. There is no such thing as 'deleting before anyone reads', I'm afraid.

    Upon reflection, it should have remained.

    [:D],[Y] and [:'(]

    Even worse than the multiple regressions is Logos' continued silence on the issue.

    [Y][Y][Y][Y][Y]

    I'm afraid it never ceases to amaze me how Logos treats its customers.

    Mac Pro (late 2013) OS 12.6.2

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    fgh said:

    Even worse than the multiple regressions is Logos' continued silence on the issue.

    YesYesYesYesYes

    I'm afraid it never ceases to amaze me how Logos treats its customers.

    We did finally get information of the probable cause of the regressions, but it would have been better to have communicated sooner.

    The information came shortly after the release of 4.5c Beta 1. So far, that has been a very stable beta, and has fixed about half the regressions of 4.5b.

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    We did finally get information of the probable cause of the regressions

    We did? Where? In the beta forum somewhere? Because I'm pretty sure I haven't seen it. All I've seen in the last few days when I haven't had time to post is your continued disappointment and continued requests for information.

    it would have been better to have communicated sooner

    Indeed! And more visibly.

    So far, that has been a very stable beta, and has fixed about half the regressions of 4.5b.

    Good to know, but I shouldn't have to wait for a major release for these fixes. Regressions should be fixed in SR's. And a lot faster than this!

    I have to say I was pretty shocked and pretty upset to find that, with all these regressions unaddressed, they had prioritized working on a new beta.

     

    Mac Pro (late 2013) OS 12.6.2

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    fgh said:

    We did finally get information of the probable cause of the regressions

    We did? Where?

    I don't remember where, but we did get an explanation of sorts. It was accidental and/or unintended consequences of getting things ready for 4.5c.

     

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,124

    alabama24 said:

    fgh said:

    We did finally get information of the probable cause of the regressions

    We did? Where?

    I don't remember where, but we did get an explanation of sorts. It was accidental and/or unintended consequences of getting things ready for 4.5c.

    Thankful for Logos developer comments in thread => Reminder about 4.5c UI implementation changes with reference to thread => 4.5c changes in UI generation

    Apple is changing their XCode 4.4 development environment on Mac OS X in preparation for OS X 10.8 Mountain Lion (later this year, perhaps next month) => https://developer.apple.com/technologies/mountain-lion/

    Keep Smiling [:)]

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

    Thankful for Logos developer comments in thread => Reminder about 4.5c UI implementation changes with reference to thread => 4.5c changes in UI generation

    a) Those threads are in the beta forum, where most 4,5a-b users won't see them. (In fact, most stable users probably don't even know how to find the beta forum itself.)

    b) Those threads warn about problems that may occur in 4.5c beta. They don't warn about or explain the regressions in 4.5b 'stable'..

    Mac Pro (late 2013) OS 12.6.2

  • Tonya J Ross
    Tonya J Ross Member Posts: 1,490


    I've reproduced this on two computers so far. In 4.5b SR-1, while in the library panel, I select multiple books (whether by ctrl-A, or shift-click) and it gives the option to "set the same rating for all". Problem is, there's no place to click on a star rating and actually set it. I can clear ratings without a problem.

    I can reproduce the issue and have reported it to Development.  

    And there's more. When I bring up the information panel for a single resource in the library, the "prioritize" list works but the "browse" tab shows a completely empty gray panel.

    This issue should be resolved in 4.5c Beta 2 for beta users and in general when 4.5c ships to the stable channel.
  • Mitchell
    Mitchell Member Posts: 454

    fgh said:

    Good to know, but I shouldn't have to wait for a major release for these fixes. Regressions should be fixed in SR's. And a lot faster than this!

    I have to say I was pretty shocked and pretty upset to find that, with all these regressions unaddressed, they had prioritized working on a new beta.

    In their defense, Logos 4.5c is moving to a different UI implementation. To fix these problems both in a service release and in the beta means fixing it twice - once under the old (4.5b) paradigm, and again for 4.5c. That means double work, and it means that the SR fix can't be tested in the 4.5c code branch, so there's risk that the fix will add more problems. I'm as disappointed as you are in the regressions, but from a sprint planning perspective I can see the logic in delaying the fixes until 4.5c.


    I've reproduced this on two computers so far. In 4.5b SR-1, while in the library panel, I select multiple books (whether by ctrl-A, or shift-click) and it gives the option to "set the same rating for all". Problem is, there's no place to click on a star rating and actually set it. I can clear ratings without a problem.

    I can reproduce the issue and have reported it to Development.  

    And there's more. When I bring up the information panel for a single resource in the library, the "prioritize" list works but the "browse" tab shows a completely empty gray panel.

    This issue should be resolved in 4.5c Beta 2 for beta users and in general when 4.5c ships to the stable channel.

    Thank you. I'm looking forward to 4.5c and future releases, based on feedback from beta testers it sounds like a big step in the right direction.

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    fgh said:

    We did finally get information of the probable cause of the regressions

    We did? Where? In the beta forum somewhere? Because I'm pretty sure I haven't seen it. All I've seen in the last few days when I haven't had time to post is your continued disappointment and continued requests for information.

    I finally found it, at http://community.logos.com/forums/p/49852/368546.aspx#368546:


    We have been analyzing what caused these regressions and it looks like some of the preparatory work that was being done for the UI changes (http://community.logos.com/forums/t/49846.aspx) caused some of the problems. I apologize that we didn't catch them sooner, the upcoming 4.5c releases will be focused on fixing as many of these issues as we can and getting it stable so all users can have a better Mac product.

    But, like I suspected, that's a beta forum post. Information like this should be posted voluntarily, quickly, and where it's most easily seen by everyone affected. Not reluctantly, late, and hidden away out of sight.


    Mac Pro (late 2013) OS 12.6.2

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    fgh said:

    Information like this should be posted voluntarily, quickly, and where it's most easily seen by everyone affected. Not reluctantly, late, and hidden away out of sight.

    Agree. Lack of communication with customers has always been a major failing with Logos. I have complained about this since at lease 2006, but to no avail.

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,124

    And there's more. When I bring up the information panel for a single resource in the library, the "prioritize" list works but the "browse" tab shows a completely empty gray panel.

    Logos 4.5c Beta 2 has a fix for completely gray panel: "No resource selected."

    image

    Keep Smiling [:)]

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    In 4.5b SR-1, while in the library panel, I select multiple books (whether by ctrl-A, or shift-click) and it gives the option to "set the same rating for all". Problem is, there's no place to click on a star rating and actually set it.


    alabama24 said:

    image

    And there's more. When I bring up the information panel for a single resource in the library, the "prioritize" list works but the "browse" tab shows a completely empty gray panel.

    I finally had to give up and download 4.5b, and I can only say that I wish I only had your problems... I get the completely empty pane all the time. I have more than a hundred untagged resources, and no way to attach a single tag... This "update" is a complete scandal! (And the fact that I have to downgrade to it in order to be able to download my new resources is even more scandalous.)

    Mac Pro (late 2013) OS 12.6.2

  • Tonya J Ross
    Tonya J Ross Member Posts: 1,490

    I've reproduced this on two computers so far. In 4.5b SR-1, while in the library panel, I select multiple books (whether by ctrl-A, or shift-click) and it gives the option to "set the same rating for all". Problem is, there's no place to click on a star rating and actually set it. I can clear ratings without a problem.

    I can reproduce the issue and have reported it to Development.  

    This issue should be resolved in 4.5c Beta 4.

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    fgh said:

    I get the completely empty pane all the time. I have more than a hundred untagged resources, and no way to attach a single tag...

    Oddly, the tagging panel for multiple resources suddenly started working again in the middle of this week, and the day after the info panel for single resources turned up as well. Now it's just the bulk rating that still doesn't work.

    Mac Pro (late 2013) OS 12.6.2

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    I've reproduced this on two computers so far. In 4.5b SR-1, while in the library panel, I select multiple books (whether by ctrl-A, or shift-click) and it gives the option to "set the same rating for all". Problem is, there's no place to click on a star rating and actually set it. I can clear ratings without a problem.

    I can reproduce the issue and have reported it to Development.  

    This issue should be resolved in 4.5c Beta 4.

    Should be, yes, but it's still there in 4.5c SR-2:

    image

    (KS4J, you can put this back on the feature parity list.)

    Mac Pro (late 2013) OS 12.6.2

  • fgh said:

    (KS4J, you can put this back on the feature parity list.)

    Apologies: using Logos 4.5c SR-2 (4.53.0.2270) on Mac OS X 10.6.8 am unable to replicate: the stars appear and work for me with many resources.

    Wondering if another Logos 4 Mac user is encountering this star rating issue ?  (if confirmed by another user, planning to put back on feature parity list).

    Note: personally pondering upgrade to Mountain Lion in a few weeks.

    Keep Smiling [:)]

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

    Apologies: using Logos 4.5c SR-2 (4.53.0.2270) on Mac OS X 10.6.8 am unable to replicate: the stars appear and work for me with many resources.

    Same OS & L4 as you and the stars do not appear

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

     (if confirmed by another user, planning to put back on feature parity list).

    Then, put it back [8-|]