Two Bugs That Need to be Squashed!

On the Kindle version of the Logos App (v1.0.3 Bld40) in the Reformation Study Bible resource clicking on any Theological Note hotlink produces a blank box rather than the text of the Note (the iPhone/iPad version works fine). The following example is from John 3:3 and is the result of clicking on "Regeneration: The New Birth":

Performing a Bible Word Study on the same platform often results in missing Greek and Hebrew characters, as shown in the example below:

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Kevin Byford (Faithlife)

On the Kindle version of the Logos App (v1.0.3 Bld40) in the Reformation Study Bible resource clicking on any Theological Note hotlink produces a blank box rather than the text of the Note (the iPhone/iPad version works fine). The following example is from John 3:3 and is the result of clicking on "Regeneration: The New Birth":

Hi Steve,

I am unable to reproduce this issue on any device. Do you know which version you are using - is it LLS:ESVREFSTBBL or LLS:2.0.4?

Performing a Bible Word Study on the same platform often results in missing Greek and Hebrew characters, as shown in the example below:

This is a known issue that has already been written up - thanks for the report.

Stephen Charles

https://community.logos.com/discussion/comment/375124#Comment_375124

Hi Kevin,

Were you able to get the Theological Note to pop up in a window on the Kindle Fire? I'm not sure which version you are referring to. As far as I am aware, there is only one version of the Reformation Study Bible on the Logos platform, and that is the NKJV one. I have looked in the AppData/Local/Logos4/Data/rc1zzo4t.hs5/ResourceManager/logos folder (I assume this is where the resources are) and cannot find either file name. In any case, I am using the latest public release from Logos. Also, the bug only occurs on the Kindle Fire as far as I am aware. I called Logos tech support a few weeks ago, and they reproduced the problem on a Kindle in house at that time. I would like to resolve this as soon as possible, as the only reason I bought a Kindle Fire was for Logos, and the Reformation Study Bible is my favorite study bible ... Thanks!

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/375139#Comment_375139

As far as I am aware, there is only one version of the Reformation Study Bible on the Logos platform, and that is the NKJV one.

Hi Steve,

There are two RSB versions and I tested the ESV one (http://www.logos.com/product/7683/the-reformation-study-bible). I'll try again with the NKJV and let you know what I find.

Stephen Charles

https://community.logos.com/discussion/comment/375140#Comment_375140

I did not know about the ESV version, thanks. Of course, it's the NKJV one I'm interested in ...

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/375142#Comment_375142

I did not know about the ESV version, thanks. Of course, it's the NKJV one I'm interested in ...

Yes, the NKJV has this issue on all Android platforms. I will write up a case and send it to our Development department.

Stephen Charles

https://community.logos.com/discussion/comment/375145#Comment_375145

Thank you!

Stephen Charles

https://community.logos.com/discussion/comment/375145#Comment_375145

One quick question. If I dowmload theESV version, will it overwrite the NKJV version, or can they co-exist?

Gabe Martin

https://community.logos.com/discussion/comment/375145#Comment_375145

The empty note popup issue is fixed in the next release.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/375202#Comment_375202

One quick question. If I dowmload theESV version, will it overwrite the NKJV version, or can they co-exist?

They are entirely different resources and as such will co-exist.

Stephen Charles

https://community.logos.com/discussion/comment/375223#Comment_375223

Thanks, Gabe. Any idea on timing?

Stephen Charles

https://community.logos.com/discussion/comment/375239#Comment_375239

Thanks Logos for releasing Version 1.1.2 Build 42 over the weekend. All bugs now squashed!