Can't sign in after Upgrade on Mac or PC

Just upgraded my Logos 4 Platinum package to Logos 5 Platinum.

a) The new Logos 5 features didn't install or can't be found. In addition, although it downloaded 1.41gb of files, the interlinear Bibles were not upgraded.

b) I closed the program thinking it needed a reset.

c) Logos 5 will no longer allow me to sign in.

d) Same on my iMac, MacAir and Dell PC laptop.

Just looking for suggestions.

Thanks in advance

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Comments

Mark Barnes

The website is down, so you can't log in. You might be able to work offline, otherwise you'll have to wait for the server to come back up.

TCBlack

Right now they are upgrading the server:

[quote]We are upgrading the primary database server (to handle the extra traffic expected today). Unfortunately, that required us to temporarily put the website back into maintenance mode. I don't currently have an estimate for the length of the maintenance window. http://community.logos.com/forums/t/57984.aspx

This is probably the source of the issue.

Garcia

https://community.logos.com/discussion/comment/413571#Comment_413571

thanks for the clarification, I guess that what I get for praying for patience.

TCBlack

https://community.logos.com/discussion/comment/413587#Comment_413587

Your patience is no longer needed [;)].

The server is back up.