Can't sign in after Upgrade on Mac or PC
Just upgraded my Logos 4 Platinum package to Logos 5 Platinum.
a) The new Logos 5 features didn't install or can't be found. In addition, although it downloaded 1.41gb of files, the interlinear Bibles were not upgraded.
b) I closed the program thinking it needed a reset.
c) Logos 5 will no longer allow me to sign in.
d) Same on my iMac, MacAir and Dell PC laptop.
Just looking for suggestions.
Thanks in advance
Comments
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The website is down, so you can't log in. You might be able to work offline, otherwise you'll have to wait for the server to come back up.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Right now they are upgrading the server:
[quote]We are upgrading the primary database server (to handle the extra traffic expected today). Unfortunately, that required us to temporarily put the website back into maintenance mode. I don't currently have an estimate for the length of the maintenance window. http://community.logos.com/forums/t/57984.aspx
This is probably the source of the issue.
Sarcasm is my love language. Obviously I love you. 0 -
thanks for the clarification, I guess that what I get for praying for patience.
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Your patience is no longer needed [;)].
The server is back up.
Sarcasm is my love language. Obviously I love you. 0
