Can't sign in after Upgrade on Mac or PC

Garcia
Garcia Member Posts: 90 ✭✭
edited November 2024 in English Forum

Just upgraded my Logos 4 Platinum package to Logos 5 Platinum.

a) The new Logos 5 features didn't install or can't be found. In addition, although it downloaded 1.41gb of files, the interlinear Bibles were not upgraded.

b) I closed the program thinking it needed a reset.

c) Logos 5 will no longer allow me to sign in.

d) Same on my iMac, MacAir and Dell PC laptop.

 

Just looking for suggestions.

Thanks in advance

 

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