This is the same problem as occurs here except that you have Windows 8. See if you can apply the workaround suggested by Bradley. Alternatively, if you have Windows 8 version N or KN you can install this media pack from Microsoft.
BTW please Edit your post by clicking on the More button and remove the email address which can be harvested for dubious purposes.
Hi Dave, I think it is the problem reading the crashed log, but windows 8 is not letting download the media package really frustrating. Thanks for your help though dave
but windows 8 is not letting download the media package
I asked because Logos will have to provide a fix - I suggest you contact Technical support as they could do something on your computer e.g. change the Play Sounds option where you can't.
my username is and here is the logos crash file, thanks
David
This is the same problem as occurs here except that you have Windows 8. See if you can apply the workaround suggested by Bradley. Alternatively, if you have Windows 8 version N or KN you can install this media pack from Microsoft.
BTW please Edit your post by clicking on the More button and remove the email address which can be harvested for dubious purposes.
Dave
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Windows 11 & Android 13
David, is this problem now fixed?
Dave
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Windows 11 & Android 13
Hi Dave, I think it is the problem reading the crashed log, but windows 8 is not letting download the media package
really frustrating. Thanks for your help though dave
?
I asked because Logos will have to provide a fix - I suggest you contact Technical support as they could do something on your computer e.g. change the Play Sounds option where you can't.
Dave
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Windows 11 & Android 13