Following Signals in Bible and Faithlife mobile apps

In order to follow signals in the Bible and Faithlife mobile apps, you must ensure that a few things are set up correctly first.

One key thing to keep in mind when setting up and using signals is that signals are broadcast to a specific location; they are location based, not group based.

1) In the Proclaim application, your presentation must have the location set to the correct address. The address is located in a dropdown on the main toolbar. This is the location where your signals will be broadcast.

2) In the mobile app you are using (Bible!, for example), you must have "Follow Presentations" set to "On". This is located under "Account" (the little gear symbol) > "Settings" > "Follow Presentations".

3) If you have never followed a presentation by a particular group before, you will also want to have "Ask to Follow Nearby" set to "On." This will ensure that when the presentation goes On Air, the Bible app will ask you if you want to follow it.

Once you have followed a presentation by a particular group, they will be placed in the "Proclaim Groups" list. In future, whenever a presentation from that group goes On Air, you will automatically start to follow it. If you no longer wish to automatically follow presentations by that group, you can tap the group name and select "Forget this Group".

4) If you are still unable to see the signals or presentation, check to ensure that you have location services turned on for your phone. You can ensure that your device is at the same location specified on your presentation by opening the Maps app and checking to see the locator pin is at the same location as in the Proclaim application.

5) If you are running iOS 6, you will have to explicitly set the location services for Logos Bible app and/or Faithlife app (whichever you use to follow signals) to "On". You can do this by going to Settings > Privacy > Location Services. Ensure that the switch for Faithlife and/or Logos Bible is toggled to "On".

Find more posts tagged with

Comments

David Taylor, Jr.

Great tips, thank you for the clarification!

Kyle Wisdom

https://community.logos.com/discussion/comment/395741#Comment_395741

Thanks, all of these are functioning. In fact, we continually had a church down the road's presentation continue to pop up on our phones but ours wouldn't.

Matthew Peterson

https://community.logos.com/discussion/comment/395920#Comment_395920

Kyle,

Sorry to hear this. I'll follow up with you directly to get this sorted out for you.

Michael Florant

https://community.logos.com/discussion/comment/397140#Comment_397140

One thing I noticed this Sunday that when you go On Air once and then go On Air again, the signals do not show up and the presentation does not show up as active. I went on Air to check some things but then during the actual service, when I looked on my iPhone, it said the presentation had completed but did not show up as acive. i checked several times during the service and no luck.

I have seen this before but just thought I was doing something wrong. I have everything set up as you specify. Are we not allowed to go On Air more than once in a day??

Thanks

Wade Bishop

Still can't get it to go. Even when I am hitting ON AIR on my laptop and have my iPad in front of me. grrrr

Ann Boyles

https://community.logos.com/discussion/comment/401647#Comment_401647

Michael and Wade - We have an update coming soon for the iOS apps that will have improved signal detection for Proclaim. Once this update comes out, you will hopefully see improvement in your signals experience.

Wade Bishop

https://community.logos.com/discussion/comment/402152#Comment_402152

is that the app for the devices or the program on the laptop? the program just updated today.

Ann Boyles

https://community.logos.com/discussion/comment/402459#Comment_402459

Wade, I am following up with you via email.

Michael Florant

It still does not work if you go On Air and then off and then On Air again. It seems to only follow it once in the same day. This is a problem because people would like to do a Dry Run before the actual service. I am On Air now and in my Logos App it says it is Completed and not Active. The signals are not showing up.

Ann Boyles

https://community.logos.com/discussion/comment/403842#Comment_403842

Michael, unfortunately the new iOS app has not been released yet. It can take some time for Apple to approve app updates and get them into the app store. You should see improvements in signal following when the new iOS app appears in the app store.

Wade Bishop

https://community.logos.com/discussion/comment/402497#Comment_402497

I just got the LOGOS app update on my iPad2 but the signals are still escaping my grasp! Is there another update regarding PROCLAIM or LOGOS on my computer that I should be getting?

Colin Cameron

Is there a particular page on Logos' series of websites that I can direct people to so they can download a version of the mobile app for their phone? I'm in the process of creating a new website for our church, and want to put a link on the site to allow people to download the mobile apps.

Peace & Blessings,

Colin+

Wade Bishop

https://community.logos.com/discussion/comment/407170#Comment_407170

I would hyperlink to this https://itunes.apple.com/app/bible!/id336400266?mt=8 and that should lead them to the app.

Ann Boyles

https://community.logos.com/discussion/comment/407096#Comment_407096

Wade, you should be good to go with the latest update for the Logos app. I am following up with you via email for more details. I'm using the email associated with your forum account.

Wade Bishop

https://community.logos.com/discussion/comment/407195#Comment_407195

thx Ann!

Matthew Peterson

https://community.logos.com/discussion/comment/407170#Comment_407170

Colin,

You can find our mobile apps for each platform here: http://www.logos.com/apps

Thanks,

Matt

Ps3

https://community.logos.com/discussion/comment/416637#Comment_416637

Ok, we are able to get the app to open but for some reason we don't get everything in the presentation. Only the bible verses. The Powerpoint, pix, etc. do not show up. Is that normal or is there some other setting for those items to show?

Thanks

Shell

Ann Boyles

https://community.logos.com/discussion/comment/439435#Comment_439435

Ok, we are able to get the app to open but for some reason we don't get everything in the presentation. Only the bible verses. The Powerpoint, pix, etc. do not show up. Is that normal or is there some other setting for those items to show?

Bible service items automatically create signals for the bible reference you've used for that service item. For other slides, however, you need to manually add the signal you want.

You can do this by going to the "Signals" section of your service item and clicking the "Add Signal" link. You can find videos explaining how to add different types of signals here: http://proclaimonline.com/support/videos.aspx

Charles Campbell

https://community.logos.com/discussion/comment/440084#Comment_440084

On the iPhone 5 os6 you need to go into settings/general/restrictions and make sure that either Logos or Faitlife is in the on position. If you don't do this first your Presentation enable feature won't be available in the app.

Sam DeSocio

https://community.logos.com/discussion/comment/456351#Comment_456351

Ive seem to setup everything right, but I cant get it to work on my android phone or tablet. In the bible app there is a presentation link but nothing comes up (yup Ive set it to allow location connections)

Sam DeSocio

https://community.logos.com/discussion/comment/458563#Comment_458563

Scratch that last comment - I didnt save the location change and it is a very confined area.

Dave Gress

In our configuration, our admin imports PowerPoint slides and the signals import during the process. We have two services, 9:30am and 11 am. When the presentation goes on air at 9:00 am, the presentation shows on all the devices. When the Powerpoints start, all the signals show up for the PowerPoint section of the presentation. If a person on their device remains attentive, the presentation will lead them through each signal. If they stray away from the app, the presentation will indicate they are connected, but there not any signals listed under the connected presentation. This happens for the 11 am service as well. it also happens on multiple platforms. This morning it was on an android phone, three iPads and an android tablet. My thought is we have a port blocking the update or refresh of a presentation for the devices. Is there a refresh? Also, if we open up a presentation, there are multiple sets of the signals, like five. We had discussions on the new survey feature and how nice it would be to utilize, but how can the results be reliable if we cannot be sure individual devices are connected or not.

Dave Gress

https://community.logos.com/discussion/comment/465961#Comment_465961

Added info: happens identically in FaithLife and Logos apps on all platforms.

Brisa Davis

https://community.logos.com/discussion/comment/465961#Comment_465961

When the Powerpoints start, all the signals show up for the PowerPoint section of the presentation.

Dave, we are aware of this issue and are working to get this resolved. Thank you for reporting this.

Also, if we open up a presentation, there are multiple sets of the signals, like five.

I'm sorry, I am not quite understanding what you are referring to here. Could you explain what you mean by this?

Scott Alexander

https://community.logos.com/discussion/comment/469860#Comment_469860

Also, if we open up a presentation, there are multiple sets of the signals, like five.

I'm sorry, I am not quite understanding what you are referring to here. Could you explain what you mean by this?

This bug has been fixed.

Reach International For Christ

I am having a problem. I went on air earlier today to see if the signals would go to my iPhone and they did. Hours later when I tried again they no longer showed up on the phone. The phone showed that I was following my presentation and that it was active, but no signals would reach my phone. On the program on my laptop it showed me also that 1 person was following my presentation which was me. Can anyone explain why no signals reach my phone anymore, and hopefully before Sunday?....lol.

FYI: I have restarted the Logos and Faithlife Apps 5 or 6 times and same problem. I have restarted the Proclaim program and even my laptop and the problem stays the same. I have turned my iPhone off and on, and played around with the network settings and the problem is the same.

Thanks in advance!

Reach International For Christ

Need some help. Proclaim and my iPhone show that I am currently following the presentation but no signals come to my phone.

Stephanie Murphy

https://community.logos.com/discussion/comment/484044#Comment_484044

I'm demo-ing Proclaim, but trying to see how signals work. Can someone tell me if signals broadcast only after you've purchased the On Air licence?

Miles Davis

https://community.logos.com/discussion/comment/486087#Comment_486087

Hi Stonebridge Church,

You can test the full function of the signals without a full On Air License. It's a good way to get familiar with what they are, so if/when you are ready to get on board, you're already familiar with one of the more prominent features of Proclaim.

Jonathan Griffiths

https://community.logos.com/discussion/comment/494968#Comment_494968

We've been using Proclaim On Air for a long time now, and I've never had issues with following presentations on my mobile app. This week, I tried to join the presentation and only got presented with a different church's presentation group. We were On Air and connected to the web with our presentation PC, and my phone (Galaxy S3 running the latest Play Store release of the Bible App) had one live presentation at the bottom of the screen, but it wasn't ours.

Any thoughts on what caused this and how to fix for future gatherings?

s.challen

I'm new here so sorry if I ask an obvious or stupid question. I have just been appointed as an Assistant Pastor and we have taken a look at Proclaim for us as a church to use. I am impressed with many aspects but just trying to work out how the system works and how we can get the most out of it.

I note you stated "One key thing to keep in mind when setting up and using signals is that signals are broadcast to a specific location; they are location based, not group based."

This is very helpful to be informed of and is worth making clear to people when signing up for the software at the point of sale. The question I have is therefore how do devices which have iOS, Android or Windows 8 (not Mobile as I understand that is yet to be created) use the system if they do not have GPS inbuilt? I assume the answer is simple, in that they cannot.

Any useful info for that scenario would most useful.

s.challen

https://community.logos.com/discussion/comment/546051#Comment_546051

In my rushing around I neglected to read the bit after the screenshots

Once you have followed a presentation by a particular group, they will be placed in the "Proclaim Groups" list.

Can you confirm if the group must therefore must be an "open group"? I understand that all those in the group can edit presentations if they install Proclaim so this concerns me. I think however I'm probably being rather thick, so I apologise in advance if I am

Chris callanan

https://community.logos.com/discussion/comment/440084#Comment_440084

Any way to add a "document" to a Signal? I'd like to be able to send out the Handout/Bulletin on a signal....

thx

Colin Cameron

https://community.logos.com/discussion/comment/674690#Comment_674690

Any way to add a "document" to a Signal? I'd like to be able to send out the Handout/Bulletin on a signal....

thx

Chris,

The only thing that I can think of would be to post the file to a website and then send out a signal that would be the address of the file. I don't think you could actually send the file.

Peace & Blessings,

Colin+

Quick Links

Recent Posts
Activity
Unanswered