Video file auto rotate

I uploaded a .mov file, and proclaim automatically turned the video on it's side.  is there a way to change this in proclaim?

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    Ross, just to clarify: when you play the video, is the video itself rotated as it is playing? Or is it simply the thumbnail image that is rotated? 

    We are aware of an issue where the thumbnail appears rotated when the video is taller than it is wide, and that the video itself will have a rotated image in the background (visible to the left and right of the video). Currently there is no way to fix this, but our developers are looking into this issue.

    Is this a separate issue where the video itself is rotated and playing on its side?

    Ann,

    No, What you described is my issue exactly.

    This issue has been fixed in the next update.

    I have this issue with a .mov file.  Is there a way to rotate a video in Proclaim?  Thank you and Lord bless!

    Hi all

    Until someone else comes up with a better answer people, can I suggest you try the following.

    • I find this works best with an MP4
    • start a new PowerPoint presentation (best in a latest version) in the display format required ie 4:3 or 16:9.
    • import your video and rotate as required, maybe even use a black or colored background and set the video to auto playback
    • In PowerPoint select File Save As and select the MP4 option
    • Import resulting MP4 normally into Proclaim and play as a video AddItem
    • Edit start and end (if you have not already done so, and other options normally.

    Yes, I assume you can import the entire PowerPoint and use it to play it, but I like all my eggs in one basket :-)

    Hope this helps.

    Jim

    Problem still present in the current version.  I had to use Adobe Premiere Pro to rotate the video.

    I have experienced the same problem repeatedly with video files that have been captured in vertical orientation (by phone?) rather than horizontal, and have the same problem for a video for this Sunday. My go-to solution is to import the video file into the free software HandBrake, and then encode it to a new file - this typically fixes the problem. This however is an inconvenience, and I am hoping however that Proclaim can fix this issue.