Video file auto rotate

Ross
Ross Member Posts: 2

I uploaded a .mov file, and proclaim automatically turned the video on it's side.  is there a way to change this in proclaim?

Comments

  • Ann Boyles
    Ann Boyles Member Posts: 681

    Ross, just to clarify: when you play the video, is the video itself rotated as it is playing? Or is it simply the thumbnail image that is rotated? 

    We are aware of an issue where the thumbnail appears rotated when the video is taller than it is wide, and that the video itself will have a rotated image in the background (visible to the left and right of the video). Currently there is no way to fix this, but our developers are looking into this issue.

    Is this a separate issue where the video itself is rotated and playing on its side?

  • Ross
    Ross Member Posts: 2

    Ann,

    No, What you described is my issue exactly.

  • Ann Boyles
    Ann Boyles Member Posts: 681
  • Scott Burke
    Scott Burke Member Posts: 218

    I have this issue with a .mov file.  Is there a way to rotate a video in Proclaim?  Thank you and Lord bless!

  • Scott Alexander
    Scott Alexander Member, Logos Employee Posts: 3,816

    I have this issue with a .mov file.  Is there a way to rotate a video in Proclaim?  Thank you and Lord bless!

    There is not a way to rotate a video in Proclaim. If you provide the name of the uploaded video that is improperly rotated I can take a look and make sure it's an issue with the video and not Proclaim itself.

    In the meantime you should be able to use Quicktime or another video editing program to rotate the video prior to uploading.

  • Jim de Jong
    Jim de Jong Member Posts: 1

    Hi all

    Until someone else comes up with a better answer people, can I suggest you try the following.

    • I find this works best with an MP4
    • start a new PowerPoint presentation (best in a latest version) in the display format required ie 4:3 or 16:9.
    • import your video and rotate as required, maybe even use a black or colored background and set the video to auto playback
    • In PowerPoint select File Save As and select the MP4 option
    • Import resulting MP4 normally into Proclaim and play as a video AddItem
    • Edit start and end (if you have not already done so, and other options normally.

    Yes, I assume you can import the entire PowerPoint and use it to play it, but I like all my eggs in one basket :-)

    Hope this helps.

    Jim

  • David Smith
    David Smith Member Posts: 2

    Problem still present in the current version.  I had to use Adobe Premiere Pro to rotate the video.

  • Caleb Smith
    Caleb Smith Member Posts: 8 ✭✭

    I have experienced the same problem repeatedly with video files that have been captured in vertical orientation (by phone?) rather than horizontal, and have the same problem for a video for this Sunday. My go-to solution is to import the video file into the free software HandBrake, and then encode it to a new file - this typically fixes the problem. This however is an inconvenience, and I am hoping however that Proclaim can fix this issue.