Bug: Most bibliographic citation pop-ups are not working

Mark Barnes

I don't know if this is a program bug or a resource bug.

To reproduce:

Open An Exegetical Summary of Mark 1-8 to a random location (e.g. Mark 6:8).
Click on any of the commentary acronyms (e.g. AB1).
Click on the hyperlink on the name of the commentary.
A bibliographic pop-up appears. The bottom half of the pop-up is blank. Instead, it should include a link to that title in my library.
The only acronym I can find that this works correctly is PNTC. This shows the expected behaviour.

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Comments

Angela Murashov

The screenshot above is what I am getting when the bibliographic pop-up appears for ICC. The hyperlinks allow me to copy the citation.

When I click on the PNTC I am getting a bug that has five hyperlinks to 'Buy This Book On Logos.com'. Is this what you are also seeing?

NB.Mick

https://community.logos.com/discussion/comment/510938#Comment_510938

When I click on the PNTC I am getting a bug that has five hyperlinks to 'Buy This Book On Logos.com'. Is this what you are also seeing?

I'm not Mark, but I think I see what he describes here and in the other thread. I have seen a bug like you show with another resource I don't own - the PNTC is in my library (and I'm certain Mark's as well) - do you have it on the installation you tested with?

By the way, I never see the copy-able second-level bibliographic popup together with the first level one like in your screenshot (or was this a compilation?).

I distinguish mouse-over (blue arrows) from click (purple arrows) and see this:

Mouse over:

this is obsolete and should - at least! - show what I see with clicking:

the mouse-over over the link shows the obsolete first-level footnote again.

Second click makes the functional first-level box vanish and brings the copy-able bibliographic footnote that IMHO should appear at the first mouse-over.

below the line is the link which (on third click) opens PNTC Mark

The issue, however, is that PNTC seems to be nearly the only resource where this is working.

All others look like your ICC example, i.e. the "below the line" functionality is broken.

Mick

(slightly edited and completed)

Mark Barnes

https://community.logos.com/discussion/comment/510947#Comment_510947

the "below the line" functionality is broken.

That is exactly right (except for PNTC, as you say). What you and I see for PNTC, I should also see for ICC (because I own that ICC volume).

Tonya J Ross

https://community.logos.com/discussion/comment/510990#Comment_510990

I think there are a few different bugs here that are complicating this issue. Please let me know if I've missed something.

1. I've looked as many places as I can think of for a corresponding title in the Logos library for AB1, AB2, etc., and while I have a nearly complete library, it is possible I'm missing a few things (especially if they are 'old' things). Mark, do you have 'The Anchor Bible' series in your Library so that those popups should have resource links in the 2nd static popup? It doesn't looks like the Anchor Yale Bible Commentary series is the right set of volumes (for instance, AB1 refers to a book titled 'Mark' by C.S. Mann, and the AYBC series splits Mark into two volumes by Joel Marcus).

2. The behavior is different between Mac and Windows when you click on the hyperlink in the first static popup. On Windows, the first popup is instantly dismissed, which you mentioned Mick. On Mac, the first popup is not dismissed automatically (that's why Angela's screenshot shows both popups at once). I'll report the difference to development and stress that the Mac behavior is preferable.

3. Another platform difference: on the second static popup Mac does not display the line below the citation links where Windows does. I'll report that issue as well.

4. On Windows, the line in the second static popup displays even when there is no resource link below the citations, which is confusing and needless. I'll also report that.

5. For the remaining (original) issue of resource hyperlinks not being displayed in the second static popup when the resource is part of your library, it seems to me like this is a linking issue, which may or may not be solvable depending on the resource. For example, the PNTC link is for the 2002 edition of that volume, which is the version currently in the Logos library. The ICC link is for a 1896 version published by T & T Clark; the version in my library was published in 1922 by Scribner's Sons. Similarly, the WBC link in that area is for a 1989 volume, while the one in my library was published in 1998. This, too, will get a case. It seems to me like this issue will have to be fixed at the book level, so I'll send it off to ETD first.

Mark Barnes

https://community.logos.com/discussion/comment/514384#Comment_514384

Thanks, Tonya, for looking into this. Me using AB1 as an example wasn't a good idea, as it's one of the few that shouldn't have a link. Here's the complete list:

AB1 - Not available.
AB2 - logosres:anchor62amk
BAGD - available, but not in my library, so I can't check it
BECNT - logosres:becnt62mk
BNTC - logosres:black62mk - Logos has UK edition, Summary refers to US edition, but they're the same.
CBC - logosres:cstonecm61mt - Title is different in Summary, but it's the same book
CGTC - Not in Logos
EBC - logosres:ebc08
EGT - Not in Logos
Gnd - Not in Logos
Hb - Not in Logos
ICC - logosres:icc-mk - Although the citation data says 1922 in Logos' edition, that may be an error (there's no difference in the text)
LN - logosres:louwnida
Lns - logosres:lenski02
My - logosres:critexe62mk01 - Again, the edition data is slightly different, but I doubt there's any difference in the text.
NAC - logosres:nac23
NCBC - Not in Logos
NICNT - logosres:nicnt62mk
NTC - logosres:bkrc-mk - Summaries is missing the bibliographic link, for some reason, and the date is missing
PNTC - logosres:pntcmark
Sw - logosres:ccgnt-mark
Tay - Not in Logos
TH - logosres:ubshbk62
TRT - Not in Logos
WBC - logosres:wbc34a and logosres:wbc34b

Apart from where I have noted, the editions in Summaries are identical to the edition available in Logos. The WBC volume in Logos is from 1989, for example – the 1998 in the library and citation fields is a typo.

So all of the ones I have provided hyperlinks for (plus BAGD), should be clickable from the resource.

NB.Mick

https://community.logos.com/discussion/comment/514384#Comment_514384

. I've looked as many places as I can think of for a corresponding title in the Logos library for AB1, AB2, etc., and while I have a nearly complete library, it is possible I'm missing a few things (especially if they are 'old' things). Mark, do you have 'The Anchor Bible' series in your Library so that those popups should have resource links in the 2nd static popup? It doesn't looks like the Anchor Yale Bible Commentary series is the right set of volumes (for instance, AB1 refers to a book titled 'Mark' by C.S. Mann, and the AYBC series splits Mark into two volumes by Joel Marcus).

AB2 refers to http://www.logos.com/product/4470/anchor-yale-bible#060 and to http://www.logos.com/product/6055/anchor-yale-bible-mark-8-16 (depending on the passage under discussion - thus there can't be any confusion) and I believe "2" stands for 2nd edition of Anchor Bible, whereas AB1 is not in Logos, see http://www.amazon.com/Mark-Translation-Introduction-Commentary-Anchor/dp/0385032536/ref=sr_1_1?s=books&ie=UTF8&qid=1376001342&sr=1-1&keywords=mann+mark+doubleday .

Tonya J Ross

https://community.logos.com/discussion/comment/514418#Comment_514418

Here's the complete list:

Apart from where I have noted, the editions in Summaries are identical to the edition available in Logos. The WBC volume in Logos is from 1989, for example – the 1998 in the library and citation fields is a typo.

So all of the ones I have provided hyperlinks for (plus BAGD), should be clickable from the resource.

AB2 refers to http://www.logos.com/product/4470/anchor-yale-bible#060 and to http://www.logos.com/product/6055/anchor-yale-bible-mark-8-16 (depending on the passage under discussion - thus there can't be any confusion) and I believe "2" stands for 2nd edition of Anchor Bible, whereas AB1 is not in Logos, see http://www.amazon.com/Mark-Translation-Introduction-Commentary-Anchor/dp/0385032536/ref=sr_1_1?s=books&ie=UTF8&qid=1376001342&sr=1-1&keywords=mann+mark+doubleday .

Thank you for the additional information, gentlemen! I will make sure those details are passed on to Development.

NB.Mick

https://community.logos.com/discussion/comment/517936#Comment_517936

Just a quick link to another thread where Kyle confirmed this bug for a recent resource http://community.logos.com/forums/p/78548/549481.aspx#549481